Location: 147 Besserer, Ottawa ON

Reports to: Coordinator, Youth Engagement  

Employment Status: Regular Part-time

Bargaining Unit Status : Included

Hourly Wage: $28.86-$36.22

Language requirements: English is essential. French is essential

BFOR: N/A

Schedule: 4 hours per week, some evenings and weekends

Reference Number: 26-017

Closing Date: March 30th, 2026

Posting Stage : Internal/External

About us

F ounded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‑risk individuals aged 12+ and their families every month. YSB employs 400 caring professionals in a unionized environment in over 22 locations across Ottawa.

An opportunity to work with Youth Services Bureau (YSB) Community Services Youth Engagement Team as a Spectrum Youth Engagement Worker (Adult Ally). YSB Community Services Youth Engagement supports: youth advisory committees, tenant associations, community partnerships, peer to peer information groups and community youth programs.  Spectrum is a youth led community program for 2SLGBTQ+ young people ages 16-24 with a focus on advocacy, discussion, information sessions, youth engagement best practices and program creation for Queer youth living in Ottawa. The Spectrum Youth Engagement Worker will work closely with the Youth Engagement, Drop-in and Peer Support Worker staff teams to coordinate and facilitate the weekly Spectrum Program.

What you will do:

• The incumbent will facilitate our SPECTRUM program once per week at the Youth Services Bureau Drop-in building alongside two youth Peer Support Workers.

• The Spectrum Youth Engagement Worker (Adult Ally) will work alongside LGBTQ2S+ youth and staff to implement meaningful programming that contributes to inclusion, building safe spaces and developing a peer group for queer and trans youth

• Youth Services Bureau aims to foster and promote identify-affirming in-person spaces by creating workshops and activities for youth aged 16-24.

• Facilitate meaningful engagement and collaboration with Peer Support Workers and other YSB youth leadership groups to support successful program delivery and ensure adherence to Youth Engagement principles.

• Collect, track, and analyze program data to monitor outcomes and confirm achievement of key performance indicators (KPIs).

• Maintain and update social media platforms and develop visually engaging marketing and promotional materials to support program visibility and outreach.

This opportunity may be right for you if you have the following:

• Post-Secondary education in social work, community development or related field

• Two years’ experience working with youth, preferably in a community development capacity

• Demonstrated experience with Youth Engagement practices

• Experience in bringing one’s own LGBTQ2S+ lived experience as a lens to work with youth considered an asset

• Demonstrated ability to work with diverse populations

• Demonstrated crisis intervention skills and the ability to engage clients in service

• Demonstrated understanding of the issues and barriers faced by formerly homeless youth, including an understanding of the intersectionality of Homelessness and LGBTTQ2S+ identity.

• Comfort working within a harm reduction service orientation

• Knowledge of the community resources and services, including with the LGBTQ2S+ community

• Ability to work independently, and in a dynamic, team-oriented environment;

• Available to work shift work, days, evenings, weekends

• Fluency in French and English are essential

• Valid driver’s license and access to a vehicle is an asset

Additional Qualifications:

• Successful applicants will be required to provide a clear Criminal Record Check, Vulnerable Sector Check or Broad Police check obtained within the past six (6) months, as a condition of employment with YSB.

• To confirm language proficiency required for this position, successful candidates may be requested to undergo an oral and written assessment conducted by a third-party provider, arranged by YSB. Candidates must meet the minimum required linguistic profile before their employment start date.

Disclaimer:

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.

What we offer:

• An opportunity to join a vibrant team and be part of truly meaningful and rewarding work;

• A team where you get to be yourself everyday and where you have the freedom to innovate.;

• Optional Pension plan from Day1.

Join us!

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.

We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful. Please be advised that although ADP has embedded AI functions YSB does not use this AI function to make hiring decisions. All recruitment decisions including the screening of applications are made by our hiring team, who review each application with care and consideration. We value the individuality and potential of each applicant and strive to create an inclusive hiring experience. If you have any questions about our recruitment practices, we encourage you to reach out to our Talent Acquisition Coordinator.

At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Accommodation will be made available for applicants with a disability throughout the hiring process, kindly make your needs known in advance.

All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered. Qualified candidates may be contacted at any time throughout the application window, upon the closing date.