As a Carrier Compliance Assistant , you will be responsible for ensuring successful carrier onboard in Highway, creating codes for Carrier Pay Team, and updating the CMS.

Specific Responsibilities include: Carrier Compliance:

• Expertise in Highway and CMS processes.
• Highway: Responsibilities include onboarding carriers, working with Highway team to resolve issues on carriers’ status with Bison, reviewing all documents scanned into Highway by customer, reviewing insurance and limit amounts, and calling carriers/insurance companies and factoring companies to obtain needed documents to ensure the carrier is accurately certified and in compliance with Bison requirements.
• CMS: Transfer necessary information from Highway to CMS and Assign Temp ID on carriers for Carrier Pay.
• Work with Carrier Pay team including creation of carrier temp IDs and updating permanent ALT IDs
• Work closely with Logistics team during all processes of onboarding and sustaining carrier requirements.
• Review, update, and activate carriers in CMS system to ensure carriers information is accurately inputted.

Safety Compliance:

• Review active carriers regularly (as per outlined parameters) for Safety compliance.
• Train new logistics staff on standard safety protocols for carriers and risk threshold management
• Perform required audits of carriers in Highway.
• Report/make recommendation on action required to manager with regards to continued use of carrier

Logistics Support:

• Assist with load appointments, tracking, and tracing.
• Miscellaneous duties to support Logistics Department.

Other:

• Engage in other projects and activities as necessary to the position and as assigned by your supervisor.
• Participate in and contribute to all other tasks and initiatives as is necessary and as it relates to the goals of the company. i.e. Committees, work and focus groups.

Our Ideal Candidate will possess:

• High school diploma or equivalent OR 3 years customer service/logistics experience.
• Basic geography of the United States.
• 1 year of logistics-related customer service experience.
• Excellent initiative and motivation skills.
• Excellent problem-solving skills.
• Excellent organizational skills.
• Strong attention to detail.
• PC skills – Windows, MS Office Suite.
• Ability to work in a multi-task environment.
• Strong interpersonal, communication, and customer service skills.
• Conflict Resolution.
• Demonstrated professionalism in all aspects of service provision to all organizational levels.

This job is classified under NOC Code: 13201.

Why Bison:

• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison:

• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.