Learning & Development Specialist
Top Benefits
About the role
Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. Northern is committed to making a difference in members lives by providing them tools to achieve their financial goals. As a key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking a Learning & Development Specialist. The Learning & Development Specialist supports strategic sales growth by developing people through impactful training on lending products, systems, and processes. This role focuses on coaching and skill-building to strengthen sales effectiveness, enhance member service, and build confidence in cross-selling and referral practices. By partnering closely with lending and credit teams, the Specialist fosters a strong learning culture that supports exceptional member experiences, reinforces organizational values, and enables long-term individual and organizational success.
Preferred Candidates Will Possess The Following Qualifications
- Knowledge of lending, financial planning, insurance, and sales concepts is preferred
- Demonstrated ability to build strong relationships and deliver exceptional sales and service experiences
- Strong presentation and facilitation skills, with the ability to engage diverse audiences
- Training or learning and development experience is considered an asset
- Proficient in common computer applications, including MS Word, Excel, Outlook, and PowerPoint
- Confident and adaptable, with the ability to perform effectively in a fast-paced, evolving environment
- Brings energy and enthusiasm while actively contributing to a collaborative, team-oriented culture
Employee Perks & Benefits
- Comprehensive benefit package
- Do Some Good Employee Volunteer Program
- Employee Win/Win Program to support local charities
- Staff rates on a variety of products & services
- Pension plan
- Professional development investment
Salary Range: $64,144 - $72,162
Deadline for Applications : February 17, 2026
We thank all applicants – however only those selected for an interview will be contacted.
Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.
About Northern Credit Union
If it's not Northern, it's not for you. Since 1957, Northern Credit Union has provided the residents and businesses of Northern Ontario with great value, excellent service and the best financial products available.
Unlike the banks and their stakeholders, it's our members who own the credit union. They're the ones we report to, and we're proud to keep every last one of their dollars working right here in the North; investing in our members, the community and the over 5,000 Northern businesses that keep us strong.
Our name says it all. Northern Credit Union is a homegrown financial institution that embraces everything the North stands for. Our culture, our Northern pride, that sense of belonging to something bigger than yourself—that's True North Strong. And it's something we all share.
Learning & Development Specialist
Top Benefits
About the role
Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. Northern is committed to making a difference in members lives by providing them tools to achieve their financial goals. As a key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking a Learning & Development Specialist. The Learning & Development Specialist supports strategic sales growth by developing people through impactful training on lending products, systems, and processes. This role focuses on coaching and skill-building to strengthen sales effectiveness, enhance member service, and build confidence in cross-selling and referral practices. By partnering closely with lending and credit teams, the Specialist fosters a strong learning culture that supports exceptional member experiences, reinforces organizational values, and enables long-term individual and organizational success.
Preferred Candidates Will Possess The Following Qualifications
- Knowledge of lending, financial planning, insurance, and sales concepts is preferred
- Demonstrated ability to build strong relationships and deliver exceptional sales and service experiences
- Strong presentation and facilitation skills, with the ability to engage diverse audiences
- Training or learning and development experience is considered an asset
- Proficient in common computer applications, including MS Word, Excel, Outlook, and PowerPoint
- Confident and adaptable, with the ability to perform effectively in a fast-paced, evolving environment
- Brings energy and enthusiasm while actively contributing to a collaborative, team-oriented culture
Employee Perks & Benefits
- Comprehensive benefit package
- Do Some Good Employee Volunteer Program
- Employee Win/Win Program to support local charities
- Staff rates on a variety of products & services
- Pension plan
- Professional development investment
Salary Range: $64,144 - $72,162
Deadline for Applications : February 17, 2026
We thank all applicants – however only those selected for an interview will be contacted.
Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.
About Northern Credit Union
If it's not Northern, it's not for you. Since 1957, Northern Credit Union has provided the residents and businesses of Northern Ontario with great value, excellent service and the best financial products available.
Unlike the banks and their stakeholders, it's our members who own the credit union. They're the ones we report to, and we're proud to keep every last one of their dollars working right here in the North; investing in our members, the community and the over 5,000 Northern businesses that keep us strong.
Our name says it all. Northern Credit Union is a homegrown financial institution that embraces everything the North stands for. Our culture, our Northern pride, that sense of belonging to something bigger than yourself—that's True North Strong. And it's something we all share.