Top Benefits
About the role
About Symcor
Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know!
#youbelonghere
For more information, visit www.symcor.ca
The Opportunity:
Receives, handles, sorts, scans, logs, prepares, validates, and distributes a variety of incoming and outgoing documents and packages, ensuring accuracy, completeness, and adherence to Symcor procedures, quality standards, and deadlines. Performs standard quality checks, identifies issues, and ensures items are correctly organized for downstream processing or dispatch.
About The Role:
- Receive, sort, and log incoming documents, mail, and packages using appropriate equipment and procedures to ensure accurate tracking and workflow organization.
- Validate, list, or verify items against provided lists, manifests, or instructions and prepare items for processing by appropriate departments.
- Scan, key, and prepare documents or files using required systems to support digital capture, indexing, or routing to internal groups.
- Identify and properly handle misdirected items, cash, or risk sensitive materials, escalating where required per Standard Work Procedures.
- Prepare outgoing document packages for dispatch to internal teams, financial institutions, or commercial clients, ensuring accuracy and meeting SLA timelines.
- Follow defined department control measures to meet or exceed productivity and quality goals.
- Identify, address, and resolve minor issues; escalate major issues to PLO, AM, or Manager as required.
- Perform prescribed quality control checks on all prepared work and ensure items are complete, legible, and packaged correctly.
- Assist with workflow distribution within the team to support daily operational needs.
- Maintain accuracy when keying document IDs, item details, or tracking information into systems.
- Document issues or exceptions and communicate findings to leadership to support operational visibility.
- Interactions are primarily internal and involve coordinating with peers and other divisions to ensure smooth document flow.
What You Need to Succeed:
Education:
- High School Diploma or equivalent.
Experience:
- 1 to 3 years related experience.
Skill requirements
- Basic to Intermediate Computer Skills.
- MS Office as required.
- Communication skills – Responding to emails and phone as required.
What’s In It For You
At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Opportunities to do challenging work and progressively take on greater accountabilities for growth.
- We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.
Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.
About Symcor
Symcor is a technology provider of payment, security, and data services. From business transformation to digital innovation, we have the expertise and technology solutions to help clients thrive at every stage of their business evolution. Symcor makes tomorrow’s challenges today’s business.
Symcor est un fournisseur de services technologiques dans les domaines du paiement, de la sécurité et des données. Qu'il s'agisse de transformation des entreprises ou d'innovation numérique, nous disposons de l'expertise et des solutions technologiques nécessaires pour aider nos clients à prospérer à chaque étape de l'évolution de leur entreprise. Symcor transforme les enjeux de demain en opportunités d'affaires aujourd'hui.
Top Benefits
About the role
About Symcor
Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know!
#youbelonghere
For more information, visit www.symcor.ca
The Opportunity:
Receives, handles, sorts, scans, logs, prepares, validates, and distributes a variety of incoming and outgoing documents and packages, ensuring accuracy, completeness, and adherence to Symcor procedures, quality standards, and deadlines. Performs standard quality checks, identifies issues, and ensures items are correctly organized for downstream processing or dispatch.
About The Role:
- Receive, sort, and log incoming documents, mail, and packages using appropriate equipment and procedures to ensure accurate tracking and workflow organization.
- Validate, list, or verify items against provided lists, manifests, or instructions and prepare items for processing by appropriate departments.
- Scan, key, and prepare documents or files using required systems to support digital capture, indexing, or routing to internal groups.
- Identify and properly handle misdirected items, cash, or risk sensitive materials, escalating where required per Standard Work Procedures.
- Prepare outgoing document packages for dispatch to internal teams, financial institutions, or commercial clients, ensuring accuracy and meeting SLA timelines.
- Follow defined department control measures to meet or exceed productivity and quality goals.
- Identify, address, and resolve minor issues; escalate major issues to PLO, AM, or Manager as required.
- Perform prescribed quality control checks on all prepared work and ensure items are complete, legible, and packaged correctly.
- Assist with workflow distribution within the team to support daily operational needs.
- Maintain accuracy when keying document IDs, item details, or tracking information into systems.
- Document issues or exceptions and communicate findings to leadership to support operational visibility.
- Interactions are primarily internal and involve coordinating with peers and other divisions to ensure smooth document flow.
What You Need to Succeed:
Education:
- High School Diploma or equivalent.
Experience:
- 1 to 3 years related experience.
Skill requirements
- Basic to Intermediate Computer Skills.
- MS Office as required.
- Communication skills – Responding to emails and phone as required.
What’s In It For You
At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Opportunities to do challenging work and progressively take on greater accountabilities for growth.
- We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.
Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.
About Symcor
Symcor is a technology provider of payment, security, and data services. From business transformation to digital innovation, we have the expertise and technology solutions to help clients thrive at every stage of their business evolution. Symcor makes tomorrow’s challenges today’s business.
Symcor est un fournisseur de services technologiques dans les domaines du paiement, de la sécurité et des données. Qu'il s'agisse de transformation des entreprises ou d'innovation numérique, nous disposons de l'expertise et des solutions technologiques nécessaires pour aider nos clients à prospérer à chaque étape de l'évolution de leur entreprise. Symcor transforme les enjeux de demain en opportunités d'affaires aujourd'hui.