(CAN) Senior Manager, Business Operations eCommerce (IC)
About the role
Position Summary...
The Senior Manager, Business Operations eCommerce leads the development and execution of strategic initiatives for eCommerce operations, encompassing planning, implementation, and optimization of omnichannel solutions to enhance customer experience, drive operational efficiency, and achieve business objectives.
What you'll do...
The Senior Manager, Business Operations eCommerce plays a pivotal role in shaping and advancing our eCommerce Store Fulfilled (Omni) strategy. This highly cross-functional and analytical role is responsible for developing the long-range roadmap, driving strategic planning processes, and identifying new opportunities to accelerate omni-channel growth.
Key Accountabilities:
Strategic Roadmap & Planning
- Develop and maintain the long-range strategy and planning framework for Online Grocery and Store Fulfilled, informed by industry insights and cross-functional inputs
- Scope and prioritize initiatives to meet strategic and financial goals, ensuring the roadmap delivers increasing value over time
- Lead the 5-year Long-Range Planning (LRP) and Annual Operating Plan (AOP) processes, collaborating with Real Estate, Merchandising, Technology, Operations, and Finance to quantify investments, savings, and benefits, and facilitate trade-off decisions
Performance Management & OKRs:
- Align and report on Store Fulfilled OKRs, identifying risks and proposing offset strategies
- Collaborate with cross-functional teams and other Walmart markets to influence targets and their trajectory
- Partner with Customer Insights to measure market share and benchmark performance against industry standards
Store Network Strategy
- Own the store fulfilled forecast, including market-specific views, with input from Operations, Finance, and Omni Innovation
- Collaborate with Implementation teams to validate anomalies, risks, and market conditions
- Develop targeted strategies for specific store clusters (e.g., urban, regional, rural), identifying actionable opportunities and driving initiatives forward
Market Intelligence & Competitive Analysis
- Conduct ongoing assessments of the competitive landscape, sharing insights and strategic recommendations with the broader team
- Monitor consumer trends, competitive positioning, and market dynamics to identify risks and opportunities
Leadership Engagement & Strategic Enablement
- Facilitate regular strategic planning sessions and workshops with the leadership team
- Maintain centralized tools and references to support team alignment and execution
- Support executive-level presentations and communications related to strategy
Qualifications:
- University degree (MBA preferred)
- 5-7 years experience leading strategic planning cycles
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1940 Argenita Rd, Mississauga, ON L5N 1P9, Canada
About Walmart
Sixty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. When you join our Walmart family of brands, you’ll play a crucial role in shaping the future of retail, improving millions of lives around the world.
We are ecstatic to have been named a Great Place to Work® Certified May 2023 – May 2024, Disability: IN 2023 Best Places to Work, and Fast Company 100 Best Workplaces for Innovators 2023.
This is that place where your passions meet purpose. Join our family and build a career you’re proud of.
(CAN) Senior Manager, Business Operations eCommerce (IC)
About the role
Position Summary...
The Senior Manager, Business Operations eCommerce leads the development and execution of strategic initiatives for eCommerce operations, encompassing planning, implementation, and optimization of omnichannel solutions to enhance customer experience, drive operational efficiency, and achieve business objectives.
What you'll do...
The Senior Manager, Business Operations eCommerce plays a pivotal role in shaping and advancing our eCommerce Store Fulfilled (Omni) strategy. This highly cross-functional and analytical role is responsible for developing the long-range roadmap, driving strategic planning processes, and identifying new opportunities to accelerate omni-channel growth.
Key Accountabilities:
Strategic Roadmap & Planning
- Develop and maintain the long-range strategy and planning framework for Online Grocery and Store Fulfilled, informed by industry insights and cross-functional inputs
- Scope and prioritize initiatives to meet strategic and financial goals, ensuring the roadmap delivers increasing value over time
- Lead the 5-year Long-Range Planning (LRP) and Annual Operating Plan (AOP) processes, collaborating with Real Estate, Merchandising, Technology, Operations, and Finance to quantify investments, savings, and benefits, and facilitate trade-off decisions
Performance Management & OKRs:
- Align and report on Store Fulfilled OKRs, identifying risks and proposing offset strategies
- Collaborate with cross-functional teams and other Walmart markets to influence targets and their trajectory
- Partner with Customer Insights to measure market share and benchmark performance against industry standards
Store Network Strategy
- Own the store fulfilled forecast, including market-specific views, with input from Operations, Finance, and Omni Innovation
- Collaborate with Implementation teams to validate anomalies, risks, and market conditions
- Develop targeted strategies for specific store clusters (e.g., urban, regional, rural), identifying actionable opportunities and driving initiatives forward
Market Intelligence & Competitive Analysis
- Conduct ongoing assessments of the competitive landscape, sharing insights and strategic recommendations with the broader team
- Monitor consumer trends, competitive positioning, and market dynamics to identify risks and opportunities
Leadership Engagement & Strategic Enablement
- Facilitate regular strategic planning sessions and workshops with the leadership team
- Maintain centralized tools and references to support team alignment and execution
- Support executive-level presentations and communications related to strategy
Qualifications:
- University degree (MBA preferred)
- 5-7 years experience leading strategic planning cycles
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1940 Argenita Rd, Mississauga, ON L5N 1P9, Canada
About Walmart
Sixty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. When you join our Walmart family of brands, you’ll play a crucial role in shaping the future of retail, improving millions of lives around the world.
We are ecstatic to have been named a Great Place to Work® Certified May 2023 – May 2024, Disability: IN 2023 Best Places to Work, and Fast Company 100 Best Workplaces for Innovators 2023.
This is that place where your passions meet purpose. Join our family and build a career you’re proud of.