About the role
Are you looking for a rewarding career? Fairstone is hiring a full-time Branch Manager in our Sorel branch. If you’re seeking a role with a growing business that involves developing new business, maintaining client relationships and empowering team members, this could be the position for you. Apply now.
Job Duties and Responsibilities
Reporting to the District Manager, Fairstone Branch Managers are responsible for the following:
- Leading the overall success of the branch by maintaining and optimizing branch profitability
- Growing the business by developing new opportunities and supporting client acquisition through multiple channels
- Creating a best-in-class customer experience by creating a welcoming environment for our customers and ensuring all their needs are met.
- Implementing people strategy that attracts, retains and develops talent
- Driving accountability and coaching team members to achieve operational, Developmental and customer experience expectations.
- Leading any change initiative and ensuring all relevant information is cascaded to their teams
- Ensuring high employee engagement and developing individual development plans
- Ensuring all activities are conducted with compliance to governing regulations, internal policies and procedures
- Maintaining high degree of confidentiality of client information and compiling to policies on customer confidentiality
- Acting as a Fairstone ambassador in local communities and projecting a positive company image
Qualifications
- College diploma preferred (BS/BA with coursework in Business)
- Three to five years of directly related work experience in finance industry sales (consumer finance industry preferred) or three to five years of previous management experience
- Excellent interpersonal and customer relationship building skills
- Strong communication skills to communicate with all levels of employees, managers and customers
- Demonstrated effective verbal, written and listening skills
- Be a self-starter, proactive and display initiative
- Ability to work flexible hours in a fast-paced environment and managing multiple priorities
WE ARE PROUD TO BE RECOGNIZED AS Great Place to Work® Canada for 2025 and
Montreal's Top Employers 2025 by Canada’s Top 100 Employers!
Learn more:
https://www.fairstone.ca/en/about/canadian-lender
Follow us on LinkedIn:
https://www.linkedin.com/company/fairstone/mycompany/
If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type:
Full time
Job Type:
Permanent
About Fairstone
Fairstone is a leading provider of responsible lending solutions, with a nearly one-hundred-year legacy in Canada. As an operating subsidiary of Fairstone Bank of Canada, Fairstone offers unsecured personal loans, secured personal loans and mortgages to near-prime customers online and in 250 branches coast to coast. Collectively , Fairstone Bank and its subsidiaries offer credit cards and rewards programs, point-of-sale financing through merchant partners and automobile financing via EdenPark. With a long-established Canadian history, Fairstone Bank and Fairstone are committed to improving the lives of Canadians with value-driven and accessible financial solutions. More at Fairstone.ca.
About the role
Are you looking for a rewarding career? Fairstone is hiring a full-time Branch Manager in our Sorel branch. If you’re seeking a role with a growing business that involves developing new business, maintaining client relationships and empowering team members, this could be the position for you. Apply now.
Job Duties and Responsibilities
Reporting to the District Manager, Fairstone Branch Managers are responsible for the following:
- Leading the overall success of the branch by maintaining and optimizing branch profitability
- Growing the business by developing new opportunities and supporting client acquisition through multiple channels
- Creating a best-in-class customer experience by creating a welcoming environment for our customers and ensuring all their needs are met.
- Implementing people strategy that attracts, retains and develops talent
- Driving accountability and coaching team members to achieve operational, Developmental and customer experience expectations.
- Leading any change initiative and ensuring all relevant information is cascaded to their teams
- Ensuring high employee engagement and developing individual development plans
- Ensuring all activities are conducted with compliance to governing regulations, internal policies and procedures
- Maintaining high degree of confidentiality of client information and compiling to policies on customer confidentiality
- Acting as a Fairstone ambassador in local communities and projecting a positive company image
Qualifications
- College diploma preferred (BS/BA with coursework in Business)
- Three to five years of directly related work experience in finance industry sales (consumer finance industry preferred) or three to five years of previous management experience
- Excellent interpersonal and customer relationship building skills
- Strong communication skills to communicate with all levels of employees, managers and customers
- Demonstrated effective verbal, written and listening skills
- Be a self-starter, proactive and display initiative
- Ability to work flexible hours in a fast-paced environment and managing multiple priorities
WE ARE PROUD TO BE RECOGNIZED AS Great Place to Work® Canada for 2025 and
Montreal's Top Employers 2025 by Canada’s Top 100 Employers!
Learn more:
https://www.fairstone.ca/en/about/canadian-lender
Follow us on LinkedIn:
https://www.linkedin.com/company/fairstone/mycompany/
If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type:
Full time
Job Type:
Permanent
About Fairstone
Fairstone is a leading provider of responsible lending solutions, with a nearly one-hundred-year legacy in Canada. As an operating subsidiary of Fairstone Bank of Canada, Fairstone offers unsecured personal loans, secured personal loans and mortgages to near-prime customers online and in 250 branches coast to coast. Collectively , Fairstone Bank and its subsidiaries offer credit cards and rewards programs, point-of-sale financing through merchant partners and automobile financing via EdenPark. With a long-established Canadian history, Fairstone Bank and Fairstone are committed to improving the lives of Canadians with value-driven and accessible financial solutions. More at Fairstone.ca.