Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and community hub in West Mississauga. The new homes have a combined 632-beds and be part of PCH’s larger strategy that introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.

Position Summary: The HR Generalist plays a key role in supporting the day-to-day operations of the Human Resources department within a long-term care home setting. This role is responsible for managing core HR functions including HR administration (using Dayforce), employee lifecycle processes, analytics, policy development, and project coordination. The HR Generalist will work collaboratively across departments to ensure HR services are delivered efficiently, compliantly, and with a focus on employee experience.

Key Responsibilities :

• Coordinate HR administrative processes using the Dayforce HRIS system, ensuring accurate and timely processing of records across onboarding, offboarding, leave management, and employee status changes.
• Maintain and organize employee files, ensuring compliance with company policies and regulations
• Stay up to date with HR best practices, policies, and procedures to ensure compliance and continuous improvement.
• Ensure the accuracy and integrity of data within the HRIS system, generate and analyze HR metrics and reports to support strategic decision-making and compliance requirements.
• Support workplace investigations: conduct meetings, analyze findings, and provide actionable recommendations to address and resolve any complaints or incidents.
• Manage and coordinate employee leave processes, including documentation, tracking, and communication with relevant stakeholders.
• Support and lead HR projects such as policy development, process improvements, and special initiatives aligned with organizational goals.
• Provide guidance and support to leaders and employees on HR policies, procedures, collective agreements, and employment legislation.
• Investigate and resolve complex payroll inquiries in collaboration with payroll, human resources and finance teams.
• Communicate and support change management efforts related to new HR initiatives and organizational transitions.
• Monitor and interpret employment legislation and collective agreements to ensure HR practices remain compliant and current.
• Support the HR Director and HR Manager with administrative support where required.
• Promote and support diversity, equity, and inclusion initiatives to foster a respectful and inclusive workplace culture.
• Other duties assigned as required.

Qualifications:

• Education: Post-secondary degree or diploma in Human Resources, Business Administration, or a related field.
• Preferred CHRP designation or enrollment in CHRP designation
• HR Experience: Minimum 2–5 years of progressive experience in human resources, with exposure to multiple HR functions.
• HRIS Expertise: Minimum 2 years of hands-on experience with an HRIS system, preferably Dayforce, including data management, reporting, and employee lifecycle support.
• Project Coordination: Demonstrated experience supporting or leading HR projects such as policy development, process improvements, or change initiatives.
• Legislative Knowledge: Working knowledge of Ontario employment legislation (ESA, OHSA, Human Rights Code, AODA) and experience applying it in practice.
• Analytical Skills: Ability to interpret data, identify trends, and support decision-making through HR analytics.
• Communication Skills: Strong written and verbal communication skills, with experience facilitating training or delivering presentations.
• Interpersonal Skills: Proven ability to build relationships, manage sensitive situations with discretion, and support a diverse and inclusive workplace.
• Technical Proficiency: Advanced skills in Microsoft Office (Word, Excel, PowerPoint) and familiarity with other HR-related software tools.

PCH is an equal opportunity employer and is committed to Equity, Diversity, Inclusion and Anti-Racism. We believe diverse and inclusive teams support strong decision making, fosters a culture of belonging and allows us to better serve our people, residents, and community. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with employees to meet their needs through the recruitment process. If you are a person with a disability and require assistance during the application process, please let us know. We embrace an inclusive work environment and welcome members of all backgrounds, experiences, and perspectives to apply. To learn more about PCH, visit our website here: https://partnerscommunityhealth.ca/

To learn more about Wellbrook Place, the new long-term care homes and seniors hub, click here: https://www.partnerscommunityhealth.ca/wellbrook-place/

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.