Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and help our customers get the job done right. We proudly serve customers in Alberta, Ontario, and Quebec by way of our values: Respect, Passion, Simplicity, Progressive Thinking and Family Focus. We’re looking for hands-on and team-focused individuals who thrive in a fast-paced environment to join our family.

Job Summary

The General Tools Service Technician is responsible for the completion of the inspection, testing and diagnosing of electrical, two strokes, four stroke and heating equipment for repair and/or regular maintenance. Completes all work orders and related paperwork with respect to the repair and maintenance of equipment in order to preserve the integrity of the Rental Management computer system. This role also supports store staff including loading/unloading equipment and merchandising.

Requirements

• Minimum High School Diploma or equivalent.
• 1-3 years of General Tool servicing or similar experience.
• Small engine trade certification and/or related work experience is an asset.
• Able to multi-task and work effectively in a fast-paced environment.
• Must be able to lift to 50lbs on a regular basis.
• Valid G-Class Driver’s license with clean abstract (within last 3 months).
• Working knowledge/understanding of Stephenson’s product line.
• Excellent Customer Service skills with the ability to effectively handle inquiries in person and on the phone.

Responsibilities

• Ensures that all equipment is rental ready by cleaning, checking and properly refueled.
• Maintenance can include checking/gapping spark plugs, replacing air filters, checking recoils and ropes, greasing/lubricating bearings/joints, replacing/tensioning belts, etc.
• Possesses excellent product knowledge and can effectively transfer this knowledge to customers. This includes explaining features and benefits, safe operating techniques and promoting related accessories/products.
• Ensure that every customer is treated in the same fair and consistent manner and resolving issues as they arise.
• Supports in store merchandising initiatives. This includes pricing, inventory control, product placement, etc.
• Follow all paperwork and computer procedures related to servicing of equipment.
• Maintain all inventory control documents to preserve the integrity of the Rental Management computer system.
• Participate and ensures daily “COMPASS” is complete.
• Adheres and promotes all Company Safety Policies
• Involved in annual inventory initiatives.
• Other duties as assigned.

Why you’ll love working here

• Safety is our #1 priority
• Competitive hourly wages with bonus opportunities
• Paid time off
• Company paid benefits including health, dental and vision care
• Life insurance and RRSP matching
• Annual uniform and PPE allowance
• Discounted gym membership and exclusive store discounts
• Internal training, career development, mentorship, and apprenticeship opportunities
• A tight-knit team that treats you like family

We are thankful to all applicants and will reach out to those that qualify.

Stephenson’s Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process.