Service Advisor, Red Hill Toyota
Top Benefits
About the role
Red Hill Toyota seeking Automotive Service Advisor
Red Hill Toyota is a family owned and operated dealership. We are currently looking for an experienced Service Advisor. Prospective candidates must have outstanding customer service skills along with the ability to offer and up-sell value added service options to potential customers in an honest and ethical manner. We pride ourselves on great customer service, treating each customer with care.
As our Service Advisor you will be working with customers to schedule service work and communicate any additional services needed. You will also handle the administrative and customer relations aspects of service department operations. Your main responsibility is to ensure every vehicle is running optimally or that our valued client has been offered the necessary work in order to achieve this goal.
We Offer:
- Salary range between $50,000 -$70,000 earning potential
- Benefits package which includes Health, Dental, Life and Long-term Disability
- Reward high performance
- Great company culture
- Promotion from within
- A supportive management team
Job Duties:
- Greeting customers promptly, scheduling service appointments and receiving vehicle information.
- Listening to requests of the service desired and clearly explaining information on the repair order.
- Referring the technician to the customer and/or test-driving the vehicle to confirm source(s) of service repairs.
- Estimating the cost and time needed to do the repair, taking in to account the customer’s schedule.
- Handling customer complaints and maintaining high customer satisfaction standards
- Periodically checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems; getting customer approval to do additional work, explaining the work performed and the charges being billed.
Qualifications:
- Minimum three years Service Advisor experience
- Ability to work in a team environment
- Ability to multitask when dealing with more than one customer
- Previous Toyota experience as a Service Advisor is a definite plus!
Red Hill Toyota is an equal opportunity employer and strives to ensure that its hiring process meets all AODA requirements. As such, we will provide reasonable accommodation for any applicant, as requested during the hiring process.
Please submit your resume online, we request no instore visits or calls. Only qualified candidates will be contacted. Thank you in advance for your application.
#INNH
About Red Hill Toyota
Our history is the part of the fabric of the automotive industry in Hamilton. Red Hill Toyota has been serving the Hamilton, Stoney Creek and Grimsby community for over 30 years. Originally located on Centennial Parkway, we recently relocated to a fully redesigned and state of the art facility on Barton Street between Nash and Centennial.
We are a family owned and operated business and we take pride in knowing that we provide the highest level of customer service in all of our departments. Whether you are looking for a new Toyota, a used vehicle, or service and parts for your vehicle, we are your best place to buy a car in Hamilton.
In 2013 Red Hill Toyota was selected as the Car Dealership of the Year in the Consumers Choice Awards for the Hamilton area.
Service Advisor, Red Hill Toyota
Top Benefits
About the role
Red Hill Toyota seeking Automotive Service Advisor
Red Hill Toyota is a family owned and operated dealership. We are currently looking for an experienced Service Advisor. Prospective candidates must have outstanding customer service skills along with the ability to offer and up-sell value added service options to potential customers in an honest and ethical manner. We pride ourselves on great customer service, treating each customer with care.
As our Service Advisor you will be working with customers to schedule service work and communicate any additional services needed. You will also handle the administrative and customer relations aspects of service department operations. Your main responsibility is to ensure every vehicle is running optimally or that our valued client has been offered the necessary work in order to achieve this goal.
We Offer:
- Salary range between $50,000 -$70,000 earning potential
- Benefits package which includes Health, Dental, Life and Long-term Disability
- Reward high performance
- Great company culture
- Promotion from within
- A supportive management team
Job Duties:
- Greeting customers promptly, scheduling service appointments and receiving vehicle information.
- Listening to requests of the service desired and clearly explaining information on the repair order.
- Referring the technician to the customer and/or test-driving the vehicle to confirm source(s) of service repairs.
- Estimating the cost and time needed to do the repair, taking in to account the customer’s schedule.
- Handling customer complaints and maintaining high customer satisfaction standards
- Periodically checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems; getting customer approval to do additional work, explaining the work performed and the charges being billed.
Qualifications:
- Minimum three years Service Advisor experience
- Ability to work in a team environment
- Ability to multitask when dealing with more than one customer
- Previous Toyota experience as a Service Advisor is a definite plus!
Red Hill Toyota is an equal opportunity employer and strives to ensure that its hiring process meets all AODA requirements. As such, we will provide reasonable accommodation for any applicant, as requested during the hiring process.
Please submit your resume online, we request no instore visits or calls. Only qualified candidates will be contacted. Thank you in advance for your application.
#INNH
About Red Hill Toyota
Our history is the part of the fabric of the automotive industry in Hamilton. Red Hill Toyota has been serving the Hamilton, Stoney Creek and Grimsby community for over 30 years. Originally located on Centennial Parkway, we recently relocated to a fully redesigned and state of the art facility on Barton Street between Nash and Centennial.
We are a family owned and operated business and we take pride in knowing that we provide the highest level of customer service in all of our departments. Whether you are looking for a new Toyota, a used vehicle, or service and parts for your vehicle, we are your best place to buy a car in Hamilton.
In 2013 Red Hill Toyota was selected as the Car Dealership of the Year in the Consumers Choice Awards for the Hamilton area.