Date Posted: 09/18/2025

Req ID: 45176

Faculty/Division: Ofc of the Chief Information Officer

Department: Enterprise Apps & Solutions Integration

Campus: St. George (Downtown Toronto)

Position Number: 00043166

Description About us: The Enterprise Applications and Solutions Integration (EASI) department within the Chief Information Officer’s (CIO) Division is a central department responsible for all matters pertaining to the development, maintenance and effectiveness of the core administrative management and student systems at the U of T. Included within these responsibilities are all central SAP systems, such as Financial Services, Human Resources, Research Administration and Procurement; the central U of T Student System (ROSI); approximately 40 related vendor and specialized web applications, and Document Management applications.

Your Opportunity Reporting to the Manager, User Experience & Process Design, you will be part of a dynamic, collaborative and innovative team focused on delivering transformational technology solutions to the University.

In this role, you will be responsible for supporting and providing assistance to the User Experience & Process Design team in designing the user experience and business processes for the University’s digital systems, improving how these platforms support operations and serve the University community. Working closely with senior designers, you will engage in user research and collaborate with business units to identify current and future requirements by assisting in gathering relevant information. You will help translate these insights into user-centered design solutions by drafting process maps, technical specifications, and other supporting documentation using established user experience methods.

Your Responsibilities Will Include

• Applying established UX standards and guidelines to support design activities across projects.
• Providing detailed explanations of UX guidelines, processes, and expectations to stakeholders.
• Creating and updating documentation, processes, and guidelines
• Supporting the creation and refinement of design specification documents.
• Recording and documenting the results of user experience testing.

Essential Qualifications

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum one year of recent and related experience in the design of interactive web applications
• Working knowledge of student systems and higher education requirements.
• Strong experience with current design practices (e.g. wireframing, prototyping, user story creation, accessibility, responsiveness) and tools (e.g. Figma, InVision, Axure, Balsamiq)
• Familiarity with and understanding of user centered design methodologies
• Familiarity with current business process mapping practices and software, (e.g. Visio, Lucidchart)
• Demonstrate success in coordinating user research activities, coordinating usability testing sessions, documenting heuristic evaluations of web sites and applications
• Excellentwritten and oral communication skills
• Excellent teamwork skills
• Ability to work independently

Assets (Nonessential)

• Experience working on User Experience teams

To Be Successful In This Role You Will Be

• Communicator
• Motivated self-learner
• Organized
• Self-directed
• Team player

NOTE: This is a 7 month-term position Closing Date: 09/26/2025, 11:59PM ET

Employee Group: USW

Appointment Type : Budget - Term

Schedule: Full-Time

Pay Scale Group & Hiring Zone USW Pay Band 05 -- $53,426. with an annual step progression to a maximum of $68,323. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Information Technology (IT)

Recruiter: Khristen Sivaramalingam

Lived Experience Statement Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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Diversity Statement The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.

Job Segment: User Experience, Drafting, Testing, Document Management, ERP, Technology, Engineering