Training Specialist (Bilingual)
About the role
#WorkwithImpact
About Us:
Castlemain supports people and communities to understand and access class action settlements and community programs through clear, trauma-informed, and culturally grounded communication. With more than 200 team members, many of whom are Indigenous, we deliver services in English, French, and several Indigenous languages across the country.
At Castlemain, we are committed to creating a workplace where people feel respected. To learn more about who we are visit https://www.castlemain.com/
As a Bilingual Training Specialist, you will support the implementation of the First Nations Child and Family Services and Jordan’s Principle Settlement Claims Helper Program by helping equip a national project team with the knowledge and tools they need by delivering engaging, culturally safe training that supports meaningful and respectful work with communities.
In alignment with our commitment to Indigenous partnerships and reconciliation, we particularly welcome applications from Indigenous candidates and individuals with lived or professional experience supporting Indigenous communities.
The First Nations Child and Family Services and Jordan’s Principle Settlement is aimed at compensating those harmed by discriminatory underfunding of the First Nations Child and Family Services Program, as well as those impacted by the federal government’s narrow interpretation of Jordan’s Principle.
This is a full-time, permanent position offered on a remote basis.
About the Opportunity:
-
Facilitate engaging, culturally safe virtual training sessions for national teams, using interactive methods that support diverse learning styles. Deliver live and recorded sessions, lead discussions and group activities, and provide coaching to support knowledge retention and program success.
-
Design and develop visually engaging, accessible training materials, including multimedia content, instructional videos, and interactive components. Ensure all materials align with branding standards and integrate culturally safe, trauma-informed best practices.
-
Manage and maintain training content within the Learning Management System (LMS), conduct quality assurance reviews, and provide technical support to learners. Track participation and progress, gather feedback, and contribute to continuous improvement of training programs.
About You:
You bring 2- 5 years of experience in training facilitation, adult education, corporate training, or program delivery, with demonstrated ability to engage diverse audiences in virtual learning environments and have;
-
Fluency in French and English (written and spoken).
-
A post-secondary diploma in education, communications, training and development, or a related field.
-
Experience with virtual platforms (e.g., Zoom, Microsoft Teams, WebEx), e-learning tools (e.g., LMS, Articulate, multimedia software), and file management systems (e.g., SharePoint).
-
Strong written communication skills and the ability to create clear, accessible instructional content.
-
Cultural humility and a commitment to reconciliation and working with Indigenous communities.
Successful candidates will be required to complete a Vulnerable Sector Criminal Record Check as a condition of employment.
Compensation:
Starting annual compensation of $65,000-$75,000 plus rewarding benefits package.
How to Apply:
If this role sounds like a good fit, we invite you to submit your resume and a cover letter to thhps://thechangemakers.com/careers/
At Castlemain, we know not everyone’s experience fits a checklist. If this role interests you and you feel you can contribute, we encourage you to apply. We value curiosity, and the unique perspectives people bring.
Castlemain is committed to making our hiring process accessible and supportive. If you need accommodation at any stage of the application or interview process, please let us know. We are happy to work with you to ensure your needs are met.
Training Specialist (Bilingual)
About the role
#WorkwithImpact
About Us:
Castlemain supports people and communities to understand and access class action settlements and community programs through clear, trauma-informed, and culturally grounded communication. With more than 200 team members, many of whom are Indigenous, we deliver services in English, French, and several Indigenous languages across the country.
At Castlemain, we are committed to creating a workplace where people feel respected. To learn more about who we are visit https://www.castlemain.com/
As a Bilingual Training Specialist, you will support the implementation of the First Nations Child and Family Services and Jordan’s Principle Settlement Claims Helper Program by helping equip a national project team with the knowledge and tools they need by delivering engaging, culturally safe training that supports meaningful and respectful work with communities.
In alignment with our commitment to Indigenous partnerships and reconciliation, we particularly welcome applications from Indigenous candidates and individuals with lived or professional experience supporting Indigenous communities.
The First Nations Child and Family Services and Jordan’s Principle Settlement is aimed at compensating those harmed by discriminatory underfunding of the First Nations Child and Family Services Program, as well as those impacted by the federal government’s narrow interpretation of Jordan’s Principle.
This is a full-time, permanent position offered on a remote basis.
About the Opportunity:
-
Facilitate engaging, culturally safe virtual training sessions for national teams, using interactive methods that support diverse learning styles. Deliver live and recorded sessions, lead discussions and group activities, and provide coaching to support knowledge retention and program success.
-
Design and develop visually engaging, accessible training materials, including multimedia content, instructional videos, and interactive components. Ensure all materials align with branding standards and integrate culturally safe, trauma-informed best practices.
-
Manage and maintain training content within the Learning Management System (LMS), conduct quality assurance reviews, and provide technical support to learners. Track participation and progress, gather feedback, and contribute to continuous improvement of training programs.
About You:
You bring 2- 5 years of experience in training facilitation, adult education, corporate training, or program delivery, with demonstrated ability to engage diverse audiences in virtual learning environments and have;
-
Fluency in French and English (written and spoken).
-
A post-secondary diploma in education, communications, training and development, or a related field.
-
Experience with virtual platforms (e.g., Zoom, Microsoft Teams, WebEx), e-learning tools (e.g., LMS, Articulate, multimedia software), and file management systems (e.g., SharePoint).
-
Strong written communication skills and the ability to create clear, accessible instructional content.
-
Cultural humility and a commitment to reconciliation and working with Indigenous communities.
Successful candidates will be required to complete a Vulnerable Sector Criminal Record Check as a condition of employment.
Compensation:
Starting annual compensation of $65,000-$75,000 plus rewarding benefits package.
How to Apply:
If this role sounds like a good fit, we invite you to submit your resume and a cover letter to thhps://thechangemakers.com/careers/
At Castlemain, we know not everyone’s experience fits a checklist. If this role interests you and you feel you can contribute, we encourage you to apply. We value curiosity, and the unique perspectives people bring.
Castlemain is committed to making our hiring process accessible and supportive. If you need accommodation at any stage of the application or interview process, please let us know. We are happy to work with you to ensure your needs are met.