Work Flexibility: Remote Who we want: Challengers. People who seek out the hard projects and work to find just the right solutions. Teammates. Partners who listen to ideas, share thoughts, and work together to move the business forward. Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Strategic thinkers. Co-op students who propose innovative ideas and consistently exceed their performance objectives. Customer-oriented achievers. Individuals with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships. Game changers. Persistent co-op students who will stop at nothing to live out Stryker’s mission to make healthcare better. What you Get Out of the Co-op Placement Stryker, a global leader in medical technology takes great pride in their people, and that’s why we’re looking to expand our talent. As a result, we are looking for the best and brightest students to strengthen our team and drive our business going forward. Technical Field Service Co-op will get to: Apply classroom knowledge in a fast-paced and growing industry setting Implement new ideas, be constantly challenged, and develop your skills Receive hands on and troubleshooting experience with a variety of medical devices working with the field and in-house service technicians Network with key/high-level stakeholders, leaders of the business and shadow individuals from other teams Participate in a mentorship program with previous engineering Co-op students Opportunities to participate in events with Stryker students across Canada and the United States including professional development sessions, leadership panels and product demonstrations with engineers Responsibilities Individual Responsibilities: Proactively collaborates with internal teams to promote a culture of inclusiveness and cooperation. Responsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and Performance. Primary Functional Responsibilities: Travel between hospitals based on assignment of service requests. Troubleshoot and resolve customer and product issues with focus on Communication and Instruments portfolio. Build positive relationships with Stryker customers. Perform Preventative Maintenance functions on Stryker equipment. Document service results to maintain accurate quality records. Work with other Field Service representatives to ensure customer satisfaction Promote Stryker’s business by recognizing opportunities to fulfill additional customer needs and communicating with the appropriate Stryker personnel for follow up Follow all administrative duties in a very accurate and timely manner, maintain mileage logs, expense reports and service documentation. Enter parts and replenishment stock into the system and maintain accurate inventory levels for parts and accessories Workload includes extensive travel with up to 30% of overnight travel. Suggest and support the team and cross functional projects for continuous improvement including process optimization to increase efficiency, lower costs and inventory level optimization and accuracy Other duties including administrative tasks as assigned by Manager/Supervisor Conduct & Compliance: Abide by and support the policies set forth in the Stryker Code of Conduct Understand that compliance with the Code of Conduct, as it may be amended by Stryker Corporation from time to time, is a condition of continued employment with Stryker Conduct work in compliance with all laws, rules, and regulations and in accordance with Stryker’s high ethical standards Report any violations of these policies and procedures to Stryker management or in the manner outlined in Stryker’s Ethics Hotline Policy Knowledge & Skill Requirements Ability to work independently in a fast-paced environment with minimal supervision Ability to work flexible hours at customer’s requests (often late afternoons and evenings) Highly organized, strong time management skills and ability to prioritize multiple tasks Knowledge of proper lifting/body mechanic techniques and ability to lift and move items up to 50 pounds Strong interpersonal and communication skills to work together with internal company stakeholders Must have an outstanding driving record Education & Qualifications Currently enrolled in a co-operative education program working on completion of a bachelor’s degree in related field or equivalent (Science, technology, engineering) Full time or part time student at a Canadian institution Must be legally authorized to work in Canada and not require employment-based sponsorship now or in the future. Canada Pay Ranges: $49,000 annually, prorated for the length of contract. 49 000 ($) annuellement, au prorata de la durée du contrat. Travel Percentage: 50% Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.