Service Technician Assistant (Calgary South)
Top Benefits
About the role
Who we are:
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.
The position:
As a Service Technician Assistant, you will be an essential part of our service team, helping to ensure a seamless customer experience. Reporting to the Service Manager, you will assist technicians with physically demanding tasks, facilitate efficient parts delivery, maintain meticulous documentation, and uphold safety standards. Your role will contribute to the overall success of our service operations, supporting our commitment to excellence
What we offer:
We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:
- Health & dental benefits
- Personal care days
- Statutory holidays off
- Employee & family assistance program
- Staff incentives and rewards
- Employee discounts
What you’ll be doing:
- Assist Service Technicians with heavy lifting, equipment removal, installations, and timely parts delivery to support efficient service operations.
- Ensure accurate documentation by inspecting products and work areas for damage, completing required paperwork, and maintaining detailed records.
- Prioritize safety & compliance by following company and provincial safety standards, using proper lifting techniques, and practicing safe driving habits.
- Maintain equipment & vehicles by reporting maintenance issues, keeping company tools in excellent condition, and ensuring service manuals are up-to-date.
- Support a clean & organized workspace by upholding housekeeping standards in vehicles, shops, and customer homes while fostering teamwork and collaboration.
What you need to be successful:
- Valid driver’s license required for operating company vehicles.
- Physical capability to safely lift and maneuver items over 75 lbs.
- Strong teamwork skills to collaborate effectively with technicians and team members.
- Excellent customer service skills with a problem-solving mindset.
- Basic mechanical aptitude to assist with technical service tasks.
Availability:
This is a full-time position and will require you to be available:
Monday to Friday from 7:00am to 3:30pm
Compensation:
$17/hr - $20/hr
We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.
About Trail Appliances BC
At Trail Appliances, we make everyday life better.
Whether that’s finding the perfect washer-dryer combo to meet the needs (and laundry piles) of your growing family or collaborating with interior designers and developers to design dream kitchens, we help inspire possibilities to create special moments at home. With 50+ years in the home appliance industry, our family have handpicked over 55 of the best brands from around the world to satisfy your inner technie, your inner designer, and your not-so-inner accountant. Think of your favorite appliance brand. We’ve got it and over 50 others to compare it to. As a family business, we can do things big chains can’t. Like having showrooms full of thousands of appliances. Or training a team of experts so buying appliances is as easy as using them.
In fact, we have three divisions of appliance experts who are eagerly supported by in-house delivery teams, customer support specialists, and appliance technicians.
Our three divisions:
- Retail Sales
- Builder Division (Single Family, Multi-Family, and Apartment Replacement)
- Designer Sales
Join our team of Trailblazers -> https://www.trailappliances.com/careers
Service Technician Assistant (Calgary South)
Top Benefits
About the role
Who we are:
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.
The position:
As a Service Technician Assistant, you will be an essential part of our service team, helping to ensure a seamless customer experience. Reporting to the Service Manager, you will assist technicians with physically demanding tasks, facilitate efficient parts delivery, maintain meticulous documentation, and uphold safety standards. Your role will contribute to the overall success of our service operations, supporting our commitment to excellence
What we offer:
We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:
- Health & dental benefits
- Personal care days
- Statutory holidays off
- Employee & family assistance program
- Staff incentives and rewards
- Employee discounts
What you’ll be doing:
- Assist Service Technicians with heavy lifting, equipment removal, installations, and timely parts delivery to support efficient service operations.
- Ensure accurate documentation by inspecting products and work areas for damage, completing required paperwork, and maintaining detailed records.
- Prioritize safety & compliance by following company and provincial safety standards, using proper lifting techniques, and practicing safe driving habits.
- Maintain equipment & vehicles by reporting maintenance issues, keeping company tools in excellent condition, and ensuring service manuals are up-to-date.
- Support a clean & organized workspace by upholding housekeeping standards in vehicles, shops, and customer homes while fostering teamwork and collaboration.
What you need to be successful:
- Valid driver’s license required for operating company vehicles.
- Physical capability to safely lift and maneuver items over 75 lbs.
- Strong teamwork skills to collaborate effectively with technicians and team members.
- Excellent customer service skills with a problem-solving mindset.
- Basic mechanical aptitude to assist with technical service tasks.
Availability:
This is a full-time position and will require you to be available:
Monday to Friday from 7:00am to 3:30pm
Compensation:
$17/hr - $20/hr
We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.
About Trail Appliances BC
At Trail Appliances, we make everyday life better.
Whether that’s finding the perfect washer-dryer combo to meet the needs (and laundry piles) of your growing family or collaborating with interior designers and developers to design dream kitchens, we help inspire possibilities to create special moments at home. With 50+ years in the home appliance industry, our family have handpicked over 55 of the best brands from around the world to satisfy your inner technie, your inner designer, and your not-so-inner accountant. Think of your favorite appliance brand. We’ve got it and over 50 others to compare it to. As a family business, we can do things big chains can’t. Like having showrooms full of thousands of appliances. Or training a team of experts so buying appliances is as easy as using them.
In fact, we have three divisions of appliance experts who are eagerly supported by in-house delivery teams, customer support specialists, and appliance technicians.
Our three divisions:
- Retail Sales
- Builder Division (Single Family, Multi-Family, and Apartment Replacement)
- Designer Sales
Join our team of Trailblazers -> https://www.trailappliances.com/careers