250 Yonge Street Toronto Ontario,M5B 2L7

TheChange & Practice Management Consultantis an execution‑focused role accountable for delivering measurable business outcomes through effective change, practice, and performance enablement across BMO Insurance. Designed for hands‑on delivery environments, the role focuses on translating strategy into embedded, sustainable ways of working that improve performance, reinforce culture, and enable leaders and teams to succeed through change.

The role carries accountability for implementing, embedding, and sustaining change and practice initiatives within the business, with ownership from solution shaping through implementation, adoption, and sustainment. Effectiveness is measured by sustained adoption, performance improvement, strong operating discipline, and the reinforcement of desired cultural behaviours embedded into day‑to‑day operations. This role isToronto****‑basedand requires in‑office presence four days per week to support collaboration and team connection.

Key Responsibilities:

Change Execution, Adoption & Sustainment

• Execute end‑to‑end change and adoption plans aligned to business priorities, operating models, and performance outcomes.
• Embed changes into day‑to‑day processes, routines, tools, and behaviours to ensure durability.
• Assess readiness, impacts, and adoption risks; proactively address resistance and execution gaps.
• Track adoption, behaviour change, and performance indicators, adjusting execution approaches as needed.
• Enable leaders to actively lead and reinforce change through clear expectations and practical tools.
• Maintain ownership for initiatives from initiation through sustainment, ensuring follow‑through on actions and delivery of intended outcomes.

Practice Management & Performance Enablement

• Translate business strategy and priorities into clear, practical practices, standards, and ways of working.
• Design and implement practice frameworks that improve consistency, efficiency, and execution quality.
• Identify and address gaps in role clarity, operating discipline, and capability application that impact results.
• Ensure initiatives are aligned, integrated, and scalable across teams and functions.

Leader & Role Capability Enablement (Job**‑Embedded)**

• Enable leader and role capability through practical, job‑embedded solutions that directly support performance.
• Design and deliver enablement assets such as playbooks, tools, routines, guides, and just‑in‑time resources.
• Minimize reliance on traditional training by embedding learning into workflows and leader‑led reinforcement.
• Facilitate working sessions focused on decision‑making, alignment, problem‑solving, and execution.

Stakeholder Partnership, Governance & Continuous Improvement

• Partner closely with business leaders, HR, Learning, and Technology teams.
• Build strong working relationships that enable rapid issue resolution and effective execution.
• Establish governance, tracking, and execution rhythms to keep initiatives on track.
• Use data, insights, and feedback to evaluate effectiveness, drive course correction, and continuously improve practices and tools.

Core Skills & Competencies

• Change Execution & Adoption Accountability
• Practice Management & Operating Discipline
• Performance & Culture Enablement
• Leader Enablement & Facilitation
• Stakeholder Partnership & Influence
• Strategic Thinking Applied Through Execution
• End‑to‑End Ownership & Follow‑Through
• Practical Communication & Asset Design
• Data‑Driven Insight & Continuous Improvement
• Digital & AI‑Enabled Ways of Working (e.g., Copilot)

Salary:

$69,000.00 - $129,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.