Clinical Educator - Neonatal Intensive Care Unit (Permanent Full Time)
About the role
Job Description Position: Clinical Educator - Level 2C Neonatal Intensive Care Unit
Department/Program: Women’s & Children’s Program
Posting ID: 5937
Status: Permanent Full-Time
Site: Credit Valley Hospital
Role Level: Non-Union Nursing (NN11 $55.82 - $67.79)
Hours of Work/Shifts: Primarily Monday–Friday days; flexibility for evenings/weekends based on unit needs
Posted: January 7, 2026
Internal Deadline: January 13, 2026
About Trillium Health Partners Trillium Health Partners (THP) is one of Canada’s largest community-based teaching hospitals, serving Mississauga, West Toronto, and surrounding communities across Credit Valley Hospital, Mississauga Hospital, Queensway Health Centre, and related sites. Guided by the values of Compassion, Excellence, and Courage and our strategic roadmap Plan to 2030, THP is creating a new kind of health care focused on the health and well-being of people and communities.
THP is building Ontario’s first hospital dedicated to the specialized needs of women and children—the Shah Family Hospital for Women and Children—on the Mississauga Hospital site. Announced in 2023 and named in 2024 following a transformational gift, the 200,000 sq. ft. facility will feature inclusive, family-centred spaces, dedicated child and youth mental health inpatient beds, modern birthing suites, and one of the largest NICUs in the province, including couplet-care suites to keep parents and babies together. Groundbreaking for the broader campus redevelopment occurred in June 2025.
Position Summary The Level 2C NICU at Credit Valley Hospital provides family-centred, specialized care to newborns requiring enhanced monitoring and supportive therapies (e.g., oxygen therapy, CPAP, short-term ventilation, and specialized feeding plans). The unit features approximately 48 bassinets, care-by-parent rooms, and multidisciplinary neonatal services with strong breastfeeding support and on-site follow-up clinics.
The Clinical Educator for the Level 2C NICU is a practice leader and change agent who builds capacity across the interprofessional team to deliver safe, high-quality, family-centred neonatal care. Reporting to the Director, Women’s & Children’s Program and collaborating closely with the Clinical Manager and Medical Lead for NICU, the Educator designs, delivers, and evaluates orientation, competency validation, ongoing education, and simulation; translates evidence into practice; and advances quality, safety, and equity initiatives across a high-volume Level 2C NICU. This role also supports organizational education and practice priorities, including teaching THP’s General Orientation for all new staff, Accreditation, and any new practice initiative that aligns with THP organizations strategies.
Key Responsibilities Education & Practice Support
- Plan, implement, and evaluate comprehensive orientation, transition-to-practice, and annual competency programs for NICU nurses and interprofessional staff (e.g., NRP refreshers, ventilation/CPAP competencies, feeding/EBP bundles).
- Provide high-touch bedside coaching, simulation, and just-in-time teaching to support safe neonatal care, escalation protocols, and family-centred practices.
- Develop and update clinical learning materials and standards, aligning with provincial Level 2C guidance and THP policies.
- Participate in the delivery of THP general orientation, Accreditation initiative, and organizational practice/ education implementations.
- Collaborate in building and maintaining medical directives, policies, and procedures that reflect evidence-based best practices.
Quality, Safety & Evidence-Based Practice
- Embed best practices and clinical pathways; lead audits, huddles, and PDSA cycles to improve outcomes (e.g., thermoregulation, IV infiltrations, feeding readiness, apnea/bradycardia events).
- Support incident review/learning, data-informed decision-making, and sustainment of improvements.
Workforce Development & Mentorship
- Coach novice nurses, clinical externs, and internationally educated nurses; foster a culture of curiosity, psychological safety, and continuous learning across shifts.
- Act as a resource and mentor for staff development, supporting career progression and professional growth.
Interprofessional & System Collaboration
- Partner with the Clinical Manager, Medical Lead, neonatal practitioners, and allied health to align education with clinical priorities, patient flow, and transfer protocols; liaise with regional partners for coordinated care.
Digital & Documentation Excellence
- Champion effective use of Epic (THP’s Electronic Health Information System) to support standardized documentation, learning workflows, and data capture for quality metrics.
Required Qualifications
- Registered Nurse (RN) in good standing with the College of Nurses of Ontario (CNO); BScN required.
- Master’s degree in Nursing, Health, or Adult Education required.
- Minimum 5 years recent NICU/perinatal experience (Level 2/3), with demonstrated clinical expertise in neonatal stabilization, respiratory support, and feeding.
- 3+ years in an a formal instructor or education role is preferred
- Current NRP certification; strong neonatal assessment and critical thinking skills; proven bedside coaching and facilitation capabilities.
- NRP Instructor status required (or evidence of working toward completion).
- Demonstrated knowledge of adult education principles; ability to teach in classroom, simulation, and clinical settings; advanced communication and presentation skills.
- Experience designing and evaluating programs that embed leading practices into daily care; commitment to quality improvement and equity-focused care.
- Digital literacy and proficiency with Epic or similar HIS.
Preferred Qualifications
- CAPWHN membership or neonatal specialty certification.
- Experience with Level 2C/Level 3 neonatal transfer protocols and regional collaboration.
- Lactation education/IBCLC or advanced breastfeeding support training.
- RNAO Best Practice Champion designation.
- Experience leading simulation-based education and Epic super-user training.
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca Candidates are selected on the basis of their skill, ability, experience and qualifications. Where these factors are relatively equal seniority shall govern providing the successful applicant. Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. Trillium Health Partners is identified under the French Language Services Act. Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review. We thank all those who apply but only those selected for further consideration will be contacted. About Us Trillium Health Partners is one of Canada’s largest community-based teaching hospitals. Our team of more than 17,000 people serves the growing and diverse populations of Mississauga, west Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and nine satellite locations. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.
Clinical Educator - Neonatal Intensive Care Unit (Permanent Full Time)
About the role
Job Description Position: Clinical Educator - Level 2C Neonatal Intensive Care Unit
Department/Program: Women’s & Children’s Program
Posting ID: 5937
Status: Permanent Full-Time
Site: Credit Valley Hospital
Role Level: Non-Union Nursing (NN11 $55.82 - $67.79)
Hours of Work/Shifts: Primarily Monday–Friday days; flexibility for evenings/weekends based on unit needs
Posted: January 7, 2026
Internal Deadline: January 13, 2026
About Trillium Health Partners Trillium Health Partners (THP) is one of Canada’s largest community-based teaching hospitals, serving Mississauga, West Toronto, and surrounding communities across Credit Valley Hospital, Mississauga Hospital, Queensway Health Centre, and related sites. Guided by the values of Compassion, Excellence, and Courage and our strategic roadmap Plan to 2030, THP is creating a new kind of health care focused on the health and well-being of people and communities.
THP is building Ontario’s first hospital dedicated to the specialized needs of women and children—the Shah Family Hospital for Women and Children—on the Mississauga Hospital site. Announced in 2023 and named in 2024 following a transformational gift, the 200,000 sq. ft. facility will feature inclusive, family-centred spaces, dedicated child and youth mental health inpatient beds, modern birthing suites, and one of the largest NICUs in the province, including couplet-care suites to keep parents and babies together. Groundbreaking for the broader campus redevelopment occurred in June 2025.
Position Summary The Level 2C NICU at Credit Valley Hospital provides family-centred, specialized care to newborns requiring enhanced monitoring and supportive therapies (e.g., oxygen therapy, CPAP, short-term ventilation, and specialized feeding plans). The unit features approximately 48 bassinets, care-by-parent rooms, and multidisciplinary neonatal services with strong breastfeeding support and on-site follow-up clinics.
The Clinical Educator for the Level 2C NICU is a practice leader and change agent who builds capacity across the interprofessional team to deliver safe, high-quality, family-centred neonatal care. Reporting to the Director, Women’s & Children’s Program and collaborating closely with the Clinical Manager and Medical Lead for NICU, the Educator designs, delivers, and evaluates orientation, competency validation, ongoing education, and simulation; translates evidence into practice; and advances quality, safety, and equity initiatives across a high-volume Level 2C NICU. This role also supports organizational education and practice priorities, including teaching THP’s General Orientation for all new staff, Accreditation, and any new practice initiative that aligns with THP organizations strategies.
Key Responsibilities Education & Practice Support
- Plan, implement, and evaluate comprehensive orientation, transition-to-practice, and annual competency programs for NICU nurses and interprofessional staff (e.g., NRP refreshers, ventilation/CPAP competencies, feeding/EBP bundles).
- Provide high-touch bedside coaching, simulation, and just-in-time teaching to support safe neonatal care, escalation protocols, and family-centred practices.
- Develop and update clinical learning materials and standards, aligning with provincial Level 2C guidance and THP policies.
- Participate in the delivery of THP general orientation, Accreditation initiative, and organizational practice/ education implementations.
- Collaborate in building and maintaining medical directives, policies, and procedures that reflect evidence-based best practices.
Quality, Safety & Evidence-Based Practice
- Embed best practices and clinical pathways; lead audits, huddles, and PDSA cycles to improve outcomes (e.g., thermoregulation, IV infiltrations, feeding readiness, apnea/bradycardia events).
- Support incident review/learning, data-informed decision-making, and sustainment of improvements.
Workforce Development & Mentorship
- Coach novice nurses, clinical externs, and internationally educated nurses; foster a culture of curiosity, psychological safety, and continuous learning across shifts.
- Act as a resource and mentor for staff development, supporting career progression and professional growth.
Interprofessional & System Collaboration
- Partner with the Clinical Manager, Medical Lead, neonatal practitioners, and allied health to align education with clinical priorities, patient flow, and transfer protocols; liaise with regional partners for coordinated care.
Digital & Documentation Excellence
- Champion effective use of Epic (THP’s Electronic Health Information System) to support standardized documentation, learning workflows, and data capture for quality metrics.
Required Qualifications
- Registered Nurse (RN) in good standing with the College of Nurses of Ontario (CNO); BScN required.
- Master’s degree in Nursing, Health, or Adult Education required.
- Minimum 5 years recent NICU/perinatal experience (Level 2/3), with demonstrated clinical expertise in neonatal stabilization, respiratory support, and feeding.
- 3+ years in an a formal instructor or education role is preferred
- Current NRP certification; strong neonatal assessment and critical thinking skills; proven bedside coaching and facilitation capabilities.
- NRP Instructor status required (or evidence of working toward completion).
- Demonstrated knowledge of adult education principles; ability to teach in classroom, simulation, and clinical settings; advanced communication and presentation skills.
- Experience designing and evaluating programs that embed leading practices into daily care; commitment to quality improvement and equity-focused care.
- Digital literacy and proficiency with Epic or similar HIS.
Preferred Qualifications
- CAPWHN membership or neonatal specialty certification.
- Experience with Level 2C/Level 3 neonatal transfer protocols and regional collaboration.
- Lactation education/IBCLC or advanced breastfeeding support training.
- RNAO Best Practice Champion designation.
- Experience leading simulation-based education and Epic super-user training.
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca Candidates are selected on the basis of their skill, ability, experience and qualifications. Where these factors are relatively equal seniority shall govern providing the successful applicant. Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. Trillium Health Partners is identified under the French Language Services Act. Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review. We thank all those who apply but only those selected for further consideration will be contacted. About Us Trillium Health Partners is one of Canada’s largest community-based teaching hospitals. Our team of more than 17,000 people serves the growing and diverse populations of Mississauga, west Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and nine satellite locations. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.