Req ID: 27357

Vacancy Type: Temporary

Contract Duration: until Dec 31, 2027

Number of Positions: 1

Closing Date: 11/17/2025

Job Summary Under the direction of the Supervisor, Records Services, the successful candidate will provide functional support and maintenance for records/content/document management solutions.

Duties and Responsibilities

• Support the development and implementation of electronic document records management system solution. Execute Proof of Concept project using Purview.
• Design solutions to transition and manage organizational adoption of paper to electronically based information management practices.
• Work with Information Technology to solve issues, maintain solutions and coordinate upgrades ensuring smooth transitions of content and configuration.
• Provide functional support and guidance for records management solutions.
• Provide solutions for records integrity, indexing accuracy, inventorying electronic and paper content, workflows, tracking information through record retention and disposition periods, creation of user profiles, monitoring security and access to information.
• Monitor, measure, establish and maintain reportable metrics to identify key performance indicators, operational efficiencies and risks, manage and track organizational change and user adoption, identify trends, and participate in establishing system performance standards.
• Contribute to the development and delivery of the records management program.
• Assist with conducting information audits to assess inventories, management, usage and compliance requirements.
• Implement quality assurance and control protocols to ensure information accuracy and business process integrity.
• Perform other related duties as assigned.

Skills And Qualifications

• Post-secondary education in Computer Engineering/Science or related discipline with three to five years of experience in electronic document/content management or equivalent.
• Certification in Records and/or Information Management or equivalent from an approved institution considered beneficial.
• Experience in Information Technology working with records/enterprise content/document management solutions. Expertise with SharePoint required and experience with Adobe Professional, SQL Server and Microsoft Purview is an asset.
• Require excellent organizational, planning, analytical, problem solving and solution development skills.
• Must be proficient in project management and able to oversee the successful completion of deliverables with various resources per project.
• Awareness of industry standards and legislative requirements to manage and preserve records is needed.
• Ability to communicate, facilitate and present to all levels of staff.
• Must be able to work in teams and independently.
• Committed to service excellence, detail oriented, including the ability to manage multiple tasks.
• Excellent customer service skills; must be technically oriented and quick learning.

Hourly Rate/Salary: $43.19 - $57.59 (based on annual salary 78,602.00 - $ 104,806.00)

Hours of Work: 35 hours

Work Location: Civic Centre

Organization Unit: LEG/Records Services

Department/Division/Section: LEG/Legislative Services Dept , LEG/Office of the City Clerk , Records Mngment Services

Non-Union/Union: Non Union

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion .

Accommodations The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.