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Service and Maintenance Coordinator

Laura Canadaabout 1 month ago
Laval, QC
Mid Level
full_time

About the role

Join our team to achieve your full career potential!

We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!

Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.

As the Service and Maintenance Coordinator, you will contribute to Laura’s success by coordinating designated service projects and maintenance requests while ensuring that the services are completed in a timely manner and accurately, according to request priorities.

How will you support the team?

  • Analyze and dispatch appropriate service for required repairs accurately and timely.
  • Respond to all designated service and maintenance requests and log them in a timely manner.
  • Issue Purchase Orders to service contractors and enter them in the databases.
  • Ensure that requests are processed according to their priority level.
  • Take over AquaTerra maintenance for stores and Head Office.
  • Select the service and maintenance companies offering the best prices for the required services.
  • Maintain the maintenance databases and their structure.
  • Verify invoices and negotiate the cost vs work if necessary.
  • Follow up on cleaning services (i.e. floors, carpets, wood, tiles, v.c.t., and windows) and ensure the job was done satisfactorily by reviewing the store inspection reports, and communicate the comments to the suppliers.
  • Verify that information on invoices and Purchase Orders is complete for payment.
  • Ensure all schedules for the cleaning of the stores (i.e. floors, carpets, wood, tiles, v.c.t., and windows) are respected and adjust them if necessary.
  • Evaluate quotes according to leasing information.
  • Communicate with insurer regarding building maintenance related inquiries and audits.
  • Manage various special projects related to service and maintenance as requested by the Construction Project Manager

The people who thrive with us have:

  • Excellent knowledge of Microsoft Office
  • Excellent communication and interpersonal skills
  • Customer service oriented
  • Excellent organizational skills
  • Ability to multitask
  • Attention to detail
  • Ability to work under pressure
  • Knowledge of the maintenance and construction industry is an asset.

Don't miss this opportunity to join an exceptional team!

Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.

We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.

We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.

At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

About Laura Canada

Retail
1001-5000

Laura Canada est une entreprise familiale iconique et innovatrice qui exploite Laura et Melanie Lyne, deux grandes bannières de vêtements pour femmes. Établie à Laval, au Québec, Laura Canada conçoit, produit, commercialise et distribue des vêtements de qualité partout au Canada. Nous sommes fiers d’employer plus de 2 000 collègues dévoués et d’exploiter plus de 140 magasins et deux boutiques en ligne. Notre succès repose sur l’engagement inconditionnel de notre équipe à offrir une expérience client exceptionnelle tout en incarnant nos valeurs d’intégrité, de respect, d’esprit d’équipe, de performance et de passion. Chez Laura Canada, l’expérience client exceptionnelle est motivée par notre engagement à offrir une expérience exceptionnelle à nos employés. Travailler chez Laura Canada, au siège social ou en magasin, c’est travailler dans un environnement stimulant et enrichissant dans lequel chacun peut se réaliser pleinement grâce aux nombreux avantages qui lui sont accordés. // Laura Canada is an iconic and innovative family-owned retailer housing two leading women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two online stores. We attribute our success to the unwavering commitment of our team to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion. At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience. Working at Laura Canada, at head office or in the store, means working in a stimulating and rewarding environment in which everyone can achieve their full potential through the many benefits they receive.