Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Venues Sales & Servicing Coordinator.

What is in it for you:

• Wonderful company culture - our colleagues are at the heart of all that we do

• Food & Beverage discount of 50% in our restaurants

• Employee benefit card offering discounted rates in Accor worldwide for you and your family

• Learning programs through our academies designed to sharpen your skills

• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

• Comprehensive extended health benefits package

Job Description

The Venues Sales & Servicing Coordinator plays a vital role in supporting the day-to-day operations of the Food & Beverage division at the historic Fairmont Château Laurier. This position is ideal for a detail-oriented professional with a strong background in hospitality who thrives in a fast-paced environment and takes pride in providing seamless organizational and administrative support.

• Provide administrative support to the Food & Beverage leadership team, including scheduling, correspondence, filing, and report preparation.

• Coordinate internal communications and assist with team meetings, training sessions, and departmental events.

• Assist with payroll processing, timekeeping accuracy, and scheduling.

• Maintain accurate records for departmental expenses, invoices, purchase orders, and inventories.

• Support recruitment, onboarding, and training initiatives for the Food & Beverage team.

• Act as a point of contact between the Food & Beverage office, other hotel departments, and external partners.

• Prepare presentations, reports, and communications for senior leadership as required.

• Ensure compliance with hotel policies, procedures, and brand standards.

• Contribute to a positive culture of belonging and excellence within the Food & Beverage team.

Qualifications

• Post-secondary education in Hospitality, Hotel Administration, or a related field.

• Minimum of 2 years of administrative or coordination experience, preferably in a hospitality or Food & Beverage environment.

• Strong knowledge of hotel operations and luxury service standards.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with scheduling and payroll systems considered an asset.

• Exceptional organizational and time management skills with the ability to manage multiple priorities.

• Strong interpersonal and communication skills, both written and verbal.

• High level of professionalism, confidentiality, and attention to detail.

• A passion for hospitality and a commitment to delivering world-class service.

Additional Information

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS