Disability Management Analyst (Temporary Full Time x12 months)
About the role
Job Description Position: Disability Management Analyst
Job ID: 6802 Status: Temporary Full Time (x12 months)
Department: People Safety
Program: People Services
Site: Trillium Health Partners (Hybrid with availability to work at all sites as required)
Role Profile: Professional Group (PG06) - $31.72 to $39.70 per hour
Posted: March 16, 2026
Internal Deadline: March 23, 2026
Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.
Position Summary The Disability Management Analyst is a member of the People Safety team and is responsible for the proactive and expert management of STD and LTD claims and supporting of WSIB claims management. This position collaborates with leaders and other key partners in injury and disability prevention, early intervention and return to work support. This position falls under our ‘Flex First’ remote hybrid working model, which allows for the flexibility of the right mix of in-office and remote work that suits the needs of the portfolio.
Responsibilities
- Responsible for initiating, engaging and maintaining contact with the injured/absent employees on a regular basis.
- Provide support to employee’s leader and HR regarding claims management, disability, accommodation and the Attendance Awareness and Support Program.
- Interpret and educate leaders on a variety of regulatory and compliance requirements to ensure that case management practices are applied in accordance with legislation, regulation and THP policies.
- Develop effective short-term return-to-work plans.
- For WSIB claims, review incidents and support information gathering for return-to-work program development, work rehabilitation program coordination, compensation awards/claims review, and objection letter preparation for the Disability Management Consultant.
- Maintain and respect confidential information; objectively and accurately document case history, strategy and case management plan.
- Collaborate and liaise with other members of People Safety and Support team.
- Collaborate with employees, leaders, unions, human resources and relevant health care professionals to implement return to work and/or modified work programs and support a variety of prevention and Healthy Workplace programs and initiatives.
- In collaboration with leaders and human resources business partners, regularly monitor and adjust the progress of all return-to-work cases to resolve emerging issues.
- Make referrals to appropriate resource such as EFAP provider, Occupational Health Physician, or Ergonomics Consultant, as required.
- Act as a liaison to all internal and external partners.
- Monitor proposed or pending medical guideline changes, WSIA legislation or WSIB policy changes and prepares THP responses or positions when warranted.
- Accountable for regularly gathering, maintaining and reporting statistics regarding for WSIB, STD and LTD, and be able to proactively identify trends in order to prevent reoccurrences.
- Able to effectively and collaboratively resolve conflict.
- Effectively manage a fluctuating case load.
- Must be able to work at all sites.
- Other duties as assigned.
Key Qualifications
- Minimum 1 year of experience in disability claims management.
- Obtained diploma or certificate or actively enrolled in diploma or certificate program in Disability Management (DM) that addresses all DM/Return to Work competency domain areas.
- Demonstrated expertise and experience with return-to-work planning, HOODIP administration, long term disability contracts, collective agreements, and attendance awareness and support programs, in a large and diverse organizational environment.
- Strong decision making and problem-solving skills. Ability to create and monitor progressive and successful individualized employee modified work programs.
- Excellent interpersonal and communication skills to work effectively with diverse roles within THP, as well as outside agencies.
- Working knowledge of relevant legislation (e.g., Workplace Safety and Insurance Act, Ontario Human Rights Code, Occupational Health and Safety Act, accessibility for Ontarians with Disabilities Act and Employment Standards Act).
- Self-confidence to provide mediation and dispute-resolution services.
- Excellent communication, organization and presentation skills.
- Must be proficient in MS 365 Suite including Word, Excel, PowerPoint, SharePoint, Outlook, OneDrive, and Teams.
- Medical terminology course or equivalent experience required.
- Human resources information systems experience preferred.
- Parklane experience preferred.
- Hospital experience preferred.
- Demonstrated ability to work both independently and in a fast-paced team environment.
- Positive attendance and work record essential.
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca Candidates are selected on the basis of their skill, ability, experience and qualifications. Where these factors are relatively equal seniority shall govern providing the successful applicant. Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. Trillium Health Partners is identified under the French Language Services Act. Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review. We thank all those who apply but only those selected for further consideration will be contacted. About Us Trillium Health Partners is one of Canada’s largest community-based teaching hospitals. Our team of more than 17,000 people serves the growing and diverse populations of Mississauga, west Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and nine satellite locations. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.
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Disability Management Analyst (Temporary Full Time x12 months)
About the role
Job Description Position: Disability Management Analyst
Job ID: 6802 Status: Temporary Full Time (x12 months)
Department: People Safety
Program: People Services
Site: Trillium Health Partners (Hybrid with availability to work at all sites as required)
Role Profile: Professional Group (PG06) - $31.72 to $39.70 per hour
Posted: March 16, 2026
Internal Deadline: March 23, 2026
Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.
Position Summary The Disability Management Analyst is a member of the People Safety team and is responsible for the proactive and expert management of STD and LTD claims and supporting of WSIB claims management. This position collaborates with leaders and other key partners in injury and disability prevention, early intervention and return to work support. This position falls under our ‘Flex First’ remote hybrid working model, which allows for the flexibility of the right mix of in-office and remote work that suits the needs of the portfolio.
Responsibilities
- Responsible for initiating, engaging and maintaining contact with the injured/absent employees on a regular basis.
- Provide support to employee’s leader and HR regarding claims management, disability, accommodation and the Attendance Awareness and Support Program.
- Interpret and educate leaders on a variety of regulatory and compliance requirements to ensure that case management practices are applied in accordance with legislation, regulation and THP policies.
- Develop effective short-term return-to-work plans.
- For WSIB claims, review incidents and support information gathering for return-to-work program development, work rehabilitation program coordination, compensation awards/claims review, and objection letter preparation for the Disability Management Consultant.
- Maintain and respect confidential information; objectively and accurately document case history, strategy and case management plan.
- Collaborate and liaise with other members of People Safety and Support team.
- Collaborate with employees, leaders, unions, human resources and relevant health care professionals to implement return to work and/or modified work programs and support a variety of prevention and Healthy Workplace programs and initiatives.
- In collaboration with leaders and human resources business partners, regularly monitor and adjust the progress of all return-to-work cases to resolve emerging issues.
- Make referrals to appropriate resource such as EFAP provider, Occupational Health Physician, or Ergonomics Consultant, as required.
- Act as a liaison to all internal and external partners.
- Monitor proposed or pending medical guideline changes, WSIA legislation or WSIB policy changes and prepares THP responses or positions when warranted.
- Accountable for regularly gathering, maintaining and reporting statistics regarding for WSIB, STD and LTD, and be able to proactively identify trends in order to prevent reoccurrences.
- Able to effectively and collaboratively resolve conflict.
- Effectively manage a fluctuating case load.
- Must be able to work at all sites.
- Other duties as assigned.
Key Qualifications
- Minimum 1 year of experience in disability claims management.
- Obtained diploma or certificate or actively enrolled in diploma or certificate program in Disability Management (DM) that addresses all DM/Return to Work competency domain areas.
- Demonstrated expertise and experience with return-to-work planning, HOODIP administration, long term disability contracts, collective agreements, and attendance awareness and support programs, in a large and diverse organizational environment.
- Strong decision making and problem-solving skills. Ability to create and monitor progressive and successful individualized employee modified work programs.
- Excellent interpersonal and communication skills to work effectively with diverse roles within THP, as well as outside agencies.
- Working knowledge of relevant legislation (e.g., Workplace Safety and Insurance Act, Ontario Human Rights Code, Occupational Health and Safety Act, accessibility for Ontarians with Disabilities Act and Employment Standards Act).
- Self-confidence to provide mediation and dispute-resolution services.
- Excellent communication, organization and presentation skills.
- Must be proficient in MS 365 Suite including Word, Excel, PowerPoint, SharePoint, Outlook, OneDrive, and Teams.
- Medical terminology course or equivalent experience required.
- Human resources information systems experience preferred.
- Parklane experience preferred.
- Hospital experience preferred.
- Demonstrated ability to work both independently and in a fast-paced team environment.
- Positive attendance and work record essential.
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca Candidates are selected on the basis of their skill, ability, experience and qualifications. Where these factors are relatively equal seniority shall govern providing the successful applicant. Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. Trillium Health Partners is identified under the French Language Services Act. Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review. We thank all those who apply but only those selected for further consideration will be contacted. About Us Trillium Health Partners is one of Canada’s largest community-based teaching hospitals. Our team of more than 17,000 people serves the growing and diverse populations of Mississauga, west Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and nine satellite locations. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.