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Interstate Batteries logo

CAN Route Service Manager

Kitchener, Ontario
Senior Level
full_time

About the role

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.

be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Purpose Of Job Deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention.

Job Components

  • Deliver batteries and provide service each dealer on your route in a timely manner.
  • Follow all Environmental Health and Safety rules and policies
  • Establish, build and maintain good dealer relationships.
  • Effectively manage consignment programs to help dealers increase sales and drive retention
  • Complete documentation on a timely basis.
  • Maintain the route by keeping displays clean and keeping dealer list up to date
  • Work with dealer to optimize inventory and improve dealer performance
  • Invoice all units that fail to last warranty period
  • Rotate batteries to maintain quality product and service standards
  • Collect and handle payments on account, which may include cash, checks and money orders
  • Collect and return junk and/or used batteries.
  • Load and unload truck

Qualifications

  • Must have and maintain a valid DZ driver’s license and clean driving record.
  • Prior driving and customer service experience highly desirable
  • Good communication skills
  • Ability to interact effectively with customers
  • Strong customer service skills.
  • High school diploma or GED equivalent
  • Ability to read, write and compute basic math.

Scope Data Uses frequent independent judgment when making decisions

Work Environment

  • Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
  • Specific vision abilities include close vision, depth perception and ability to adjust focus.
  • Ability to regularly lift and/or move 50+ lbs. without assistance
  • Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

About Interstate Batteries

Manufacturing
1001-5000

Built to top industry standards, Interstate Batteries has been technician’s choice for 9 years and counting and is the No. 1 replacement brand battery in North America. Our business is powered by a Distributor network of 300 wholesale warehouses and backed up by more than 200,000 Dealers around the world as well as 200 All Battery Center franchise stores. Guided by a set of common values, we’re committed to enriching lives as we deliver the most trustworthy source of power to the world – now, and for generations to come.

At Interstate we are driven by our unique combination of proven experience, integrity and heart – determined to meet the needs of those we serve today, while thinking ahead to what they’ll need tomorrow. We are committed to standing behind everything we do and delivering the excellence that professionals trust.

Now over a billion dollar, privately held corporation, Interstate thrives on our innovation and our old-fashioned business principles – founded on treating others like we would like to be treated.

Our strong company culture and commitment to our employees have also earned us spots among the Top 100 Places to Work with the Dallas Morning News and on the list of Top 150 National Places to Work.

Three lines of business make up our enterprise, employing more than 1,700 team members nationwide. --Interstate Batteries and Our Distributor Network --Interstate Batteries Recycling, Inc. --Interstate All Battery Center