Bunzl Industrial is a well-established industry leader in the sales and service of packaging and fastening equipment in Western Canada. Our success stems from the belief that hard working employees deserve recognition for their accomplishments.

The Service Technician is responsible providing excellent customer service while servicing customer equipment. As a Service Technician, you’ll ensure clients keep moving by maintaining, repairing and optimizing critical equipment – all while delivering outstanding customer experience

Responsibilities:

• Diagnose, service, and repair a wide range of equipment, including:

o Battery and pneumatic hand tools

o Strapping tools, pallet jacks, compressors

o Packaging lines, case sealers, case erectors

o Shrink systems, pallet wrappers, thermal printers

• Perform scheduled preventative maintenance on both our product lines and competitive equipment

• Prepare, install and commission new machinery at customer sites

• Document service requests, work orders, warranty claims, and parts orders accurately

• Leverage electronic manuals and liaise with manufacturer’s technical support to solve complex mechanical and electrical issues

• Cultivate strong relationships with customers, sales teams and management to identify growth opportunities

• Follow up post service to ensure equipment reliability and customer satisfaction

Requirements:

• Strong mechanical and/or electrical background. Mechatronics experience is a plus (degree, diploma, or certification).

• Hands-on experience in both field service and shop environments

• Basic understanding of PLC and VFD programming and troubleshooting, and eager to expand this skill set

• Exceptional communication and customer-service skills

• Seft-starter who takes initiative and maintains excellent follow-through and follow-up

• Willingness to learn new systems, embrace training opportunities, and grow within the company

• Comfort working in a fast-paced environment with shifting priorities

• Strong computer literacy and ability to handle confidential, time-sensitive information

• Valid driver’s license. Clean driving record, and willingness to travel (some overtime may be required)

Who We Are

Bunzl Canada Inc. (bunzlcanada.ca) provides the cleaning and hygiene products, food and retail packaging, safety products and industrial supplies that keep over 45,000 Canadian businesses running, every day. With over 1100 employees, we are one of the largest, most successful global companies in Canada with a long-standing track record of retaining, developing, and investing in our people.

What We Believe

Bunzl believes in the Power of People. We put our people first.

• We believe through diversity we build strength.

• We believe that an entrepreneurial spirit provides endless possibilities.

• We believe that together we can achieve anything.

• We believe through innovation we can find dynamic solutions.

• We believe that motivated people create happy customers.

• We believe everyone counts at Bunzl.

• We believe that when you join our team, your potential is unlimited.

At Bunzl, we believe in you!

What’s in it for you?

Come showcase what you can do in a fast-moving, evolving company that provides competitive compensation, benefits, RRSP Match, Share Save (Stock) opportunities, performance incentives and career development opportunities. You’ll find the support,

leadership, and workplace culture you need to achieve your full potential. When you are successful, we are successful! At Bunzl, we don’t just say our people are our greatest asset, we really mean it. Let’s talk about your future.

Interview guidance

Bunzl is an Equal Opportunity Employer committed to fostering an inclusive and accessible environment reflecting the diversity of the communities in which we operate. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities.

Only applicants moving forward in the process will be contacted