Production Operations Manager
Top Benefits
About the role
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2025 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
Summary
Reporting to the Plant Manager, this role has primary accountability for overseeing and managing all the activities that occurs within the Co-pack department. Responsible for management, direction and implementation of strategies and objectives to ensure company goals and on time completion of production schedules are within cost, quality, and gross margin standards.
Responsibilities
Oversee production supervision, maintenance, inventory and admin teams across 3 shift Responsible for the success of the operation ensuring adherence to business plans and customer goal Coordinates work schedule, labor, space, supplies, and equipment for all contract packaging projects to ensure required goals are achieved Provides shared services team with initial time study estimates on new displays, review estimates for completeness and accuracy while and understanding of scope of work to quo Work closely with Co-pack operations to provide analysis and support in the oversight of production efficiencies Develops and implements engineered line drawings by itemizing all tasks and reconfigures staff line duties to maximize labour efficiency Manages key performance indicators, Analyze plant / customer profitability and margin improvement initiatives Provides oversight and input for labour reconciliations, monthly invoicing and validation to shared services Using excel, create tools, productivity models, and analysis that measure facility performance to assist management in understanding results Provide production analysis and keep management aware of all activities that are not in compliance Perform daily Co-pack meetings for finished product quality, production speed, labor utilized, space used, and raw materials inventory Oversees Co-pack operations, while ensuring established operational procedures are being followed according to company standards to effectively meet/exceed customer requirement Train employees, obtain performance results, organize and assign work, and maintain productive, safe and motivating environment Health & Safety management–ensure operations procedures, equipment and facilities are in compliance with company policies and regulatory requirements Support on-site client with on-going project and data collection of performance measurement Manage resources–equipment and assets and develop control tools that ensure accountability Assist in preparation and review of capital expenditure requests Responsible for the success of the operation ensuring adherence to business plans and budget Works closely with warehouse operations, while ensuring established operational procedures are being followed according to company standards to effectively meet/exceed customer requirement Establishes budgets for the facility and implements controls necessary to keep expenditures within budgetary limitation Ensure accuracy of Bi-Support tools are maintained (Daily, Mid Bi-Monthly, Monthly & Quarterly Assumes additional related responsibilities as required
EDUCATION/EXPERIENCE
Post secondary education with a focus on operations management, materials management Ten (10) years production or manufacturing experience (some of which in a 3PL environment) Five (5) years of managerial experience Lean manufacturing and/or Lean Six Sigma Working and Hands-on experience for 3-5 Years in High Volume /High labour intensive Food Manufacturing Environment as a Production Manager, Manufacturing Manager etc. Working experience and strong understanding of Automation Packaging Equipment such as Scales/Baggers, Laser Coders, Conveyers, Cartoners etc. for automated Packing Solutions Engineering Degree/Background in Mechanical/Electrical/Chemical with a Process Oriented Mindset / demonstration of results Experience Leading Maintenance Team through Problem Solving, Loss Elimination, Maintenance KPIs, CI Initiatives, Changeover Optimization , OEE Improvements, etc.
Ability to troubleshoot production issues and implement corrective action
CORE COMPETENCIES
Excellent communication skills both written and verbal Working knowledge of MS Office, Nulogy - Pack Manager and RedPrairie Service oriented and commitment to quality of work Excellent mathematical skills Organized and shows excellent attention to detail Ability to read and interpret specification requirements Able to effectively multi-task and delegate Able to motivate people and must be viewed as a clear and credible communicator Problem solving skills with ability to seek alternative solutions Ability to adapt to changes quickly, as well as, work under time pressure Ability to be flexible in daily work assignments Excellent interpersonal skills, able to develop and maintain relationships with team members Thorough knowledge and adherence to company policies, procedures, and Good Manufacturing Practices (GMPs)
Why Join Us
Work in an environment where safety is our first priority
The opportunity to build a career with a growing company Medical, dental, and vision coverage for you and your family Life and disability insurance Wellness programs to support your family’s well-being A Retirement Savings Program with a company match Company team wear allowance Employee Appreciation Day Company sponsored social events Community volunteering
About Metro Supply Chain
Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fuelled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain has been recognized as one of Canada’s Best Managed Companies for its strategic expertise, culture of innovation and commitment to its people and local communities.
Chaîne d'approvisionnement Metro est un partenaire stratégique en matière de solutions de chaîne d'approvisionnement pour certaines des organisations les plus réputées et à la croissance la plus rapide au monde. Depuis 50 ans, elle excelle dans l'élaboration de solutions intégrées et fondées sur des données, alimentées par des systèmes et des technologies de pointe, qui répondent à des besoins de distribution complexes et exigeants. Gérant désormais 19 millions de pieds carrés à partir de plus de 175 sites répartis en Amérique du Nord et au Royaume-Uni, avec une équipe de 9 000 personnes, elle est l'une des plus grandes entreprises privées de solutions de chaîne d'approvisionnement établies au Canada. Chaîne d’approvisionnement Metro a été reconnue comme l'une des sociétés les mieux gérées au Canada pour son expertise stratégique, sa culture axée sur l'innovation et son engagement envers son personnel et les communautés locales.
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Production Operations Manager
Top Benefits
About the role
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2025 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
Summary
Reporting to the Plant Manager, this role has primary accountability for overseeing and managing all the activities that occurs within the Co-pack department. Responsible for management, direction and implementation of strategies and objectives to ensure company goals and on time completion of production schedules are within cost, quality, and gross margin standards.
Responsibilities
Oversee production supervision, maintenance, inventory and admin teams across 3 shift Responsible for the success of the operation ensuring adherence to business plans and customer goal Coordinates work schedule, labor, space, supplies, and equipment for all contract packaging projects to ensure required goals are achieved Provides shared services team with initial time study estimates on new displays, review estimates for completeness and accuracy while and understanding of scope of work to quo Work closely with Co-pack operations to provide analysis and support in the oversight of production efficiencies Develops and implements engineered line drawings by itemizing all tasks and reconfigures staff line duties to maximize labour efficiency Manages key performance indicators, Analyze plant / customer profitability and margin improvement initiatives Provides oversight and input for labour reconciliations, monthly invoicing and validation to shared services Using excel, create tools, productivity models, and analysis that measure facility performance to assist management in understanding results Provide production analysis and keep management aware of all activities that are not in compliance Perform daily Co-pack meetings for finished product quality, production speed, labor utilized, space used, and raw materials inventory Oversees Co-pack operations, while ensuring established operational procedures are being followed according to company standards to effectively meet/exceed customer requirement Train employees, obtain performance results, organize and assign work, and maintain productive, safe and motivating environment Health & Safety management–ensure operations procedures, equipment and facilities are in compliance with company policies and regulatory requirements Support on-site client with on-going project and data collection of performance measurement Manage resources–equipment and assets and develop control tools that ensure accountability Assist in preparation and review of capital expenditure requests Responsible for the success of the operation ensuring adherence to business plans and budget Works closely with warehouse operations, while ensuring established operational procedures are being followed according to company standards to effectively meet/exceed customer requirement Establishes budgets for the facility and implements controls necessary to keep expenditures within budgetary limitation Ensure accuracy of Bi-Support tools are maintained (Daily, Mid Bi-Monthly, Monthly & Quarterly Assumes additional related responsibilities as required
EDUCATION/EXPERIENCE
Post secondary education with a focus on operations management, materials management Ten (10) years production or manufacturing experience (some of which in a 3PL environment) Five (5) years of managerial experience Lean manufacturing and/or Lean Six Sigma Working and Hands-on experience for 3-5 Years in High Volume /High labour intensive Food Manufacturing Environment as a Production Manager, Manufacturing Manager etc. Working experience and strong understanding of Automation Packaging Equipment such as Scales/Baggers, Laser Coders, Conveyers, Cartoners etc. for automated Packing Solutions Engineering Degree/Background in Mechanical/Electrical/Chemical with a Process Oriented Mindset / demonstration of results Experience Leading Maintenance Team through Problem Solving, Loss Elimination, Maintenance KPIs, CI Initiatives, Changeover Optimization , OEE Improvements, etc.
Ability to troubleshoot production issues and implement corrective action
CORE COMPETENCIES
Excellent communication skills both written and verbal Working knowledge of MS Office, Nulogy - Pack Manager and RedPrairie Service oriented and commitment to quality of work Excellent mathematical skills Organized and shows excellent attention to detail Ability to read and interpret specification requirements Able to effectively multi-task and delegate Able to motivate people and must be viewed as a clear and credible communicator Problem solving skills with ability to seek alternative solutions Ability to adapt to changes quickly, as well as, work under time pressure Ability to be flexible in daily work assignments Excellent interpersonal skills, able to develop and maintain relationships with team members Thorough knowledge and adherence to company policies, procedures, and Good Manufacturing Practices (GMPs)
Why Join Us
Work in an environment where safety is our first priority
The opportunity to build a career with a growing company Medical, dental, and vision coverage for you and your family Life and disability insurance Wellness programs to support your family’s well-being A Retirement Savings Program with a company match Company team wear allowance Employee Appreciation Day Company sponsored social events Community volunteering
About Metro Supply Chain
Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fuelled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain has been recognized as one of Canada’s Best Managed Companies for its strategic expertise, culture of innovation and commitment to its people and local communities.
Chaîne d'approvisionnement Metro est un partenaire stratégique en matière de solutions de chaîne d'approvisionnement pour certaines des organisations les plus réputées et à la croissance la plus rapide au monde. Depuis 50 ans, elle excelle dans l'élaboration de solutions intégrées et fondées sur des données, alimentées par des systèmes et des technologies de pointe, qui répondent à des besoins de distribution complexes et exigeants. Gérant désormais 19 millions de pieds carrés à partir de plus de 175 sites répartis en Amérique du Nord et au Royaume-Uni, avec une équipe de 9 000 personnes, elle est l'une des plus grandes entreprises privées de solutions de chaîne d'approvisionnement établies au Canada. Chaîne d’approvisionnement Metro a été reconnue comme l'une des sociétés les mieux gérées au Canada pour son expertise stratégique, sa culture axée sur l'innovation et son engagement envers son personnel et les communautés locales.