Job Description Section: Linear Infrastructure Technical Support Services

Division: Linear Infrastructure Services

Department: Community Infrastructure

Initial Reporting Location: Frobisher

Job Status: Permanent Position

Number of Vacancies: 1

Affiliation: CUPE 4705 Inside Unit

Hours of Work: 70 hours bi-weekly

Shift Work Required: n/a

Range of Pay: Group 13 - $36.79 to $45.02 per hour

The start date will follow the selection process. This position is eligible to work remotely on a part-time basis (Note: Must be able to report to a City of Greater Sudbury work location on short notice).

Characteristic Duties: Under the general supervision of the Innovation Co-ordinator.

• Provide advice and consultation on the selection, design and implementation of new information technology solutions across the Department.
• Identify, evaluate, recommend and implement plans to capture various field data and maximize the use of existing data and information.
• Participate in technical innovation, including the writing of Requests for Proposals, project planning, project management and post implementation support.
• Identify opportunities for increasing overall efficiency and effectiveness within the Department.
• Identify business requirements and review recommendations with Information Technology on the preferred technology-based solutions. Prepare reports and recommendations based on a collaborative decision-making process.
• Act as a liaison throughout the Department and with external partner agencies, vendors, service providers and regulatory agencies.
• Participate and provide advice related to using data effectively to monitor and report on a variety of activities including facility and system regulatory and performance management and business best-practice.
• Act as a Department resource providing ongoing support on adopted systems and provide assistance with software and hardware configuration as it applies to front-end requirements. Deliver training sessions within on new and existing technology and software.
• Conduct data verification and data analysis to ensure consistency and integrity of information drawing upon numerous data sources including mobile data collection.
• Mine available data from spreadsheets and developed databases (including writing queries and blending data from multiple sources) and preparing accurate reports.
• Develop and implement business performance systems including ongoing monitoring of organisational, facilities, and system performance.
• Prepare business specifications and reporting requirements for new applications.
• Support the Department’s benchmarking activities as directed.
• Contribute to the Department’s knowledge management initiative by providing detailed process documentation related to business processes, roles, responsibilities and daily activities of the position.
• Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein.
• Perform other related duties as required.

Qualifications

• University degree in a related discipline from a recognized University with Canadian accreditation.
• Over two and one half (2½) years up to and including five (5) years of progressive experience, related to best-practice business methods, or organizational performance management, project management.
• Experience working with Public Works data considered an asset.
• Experience in a Municipal government setting an asset.
• Knowledge of Enterprise GIS software (ESRI), including database structures, mapping tools, business intelligence tools and data manipulation tools are considered an asset.
• Function independently.
• Manage concurrent complex projects.
• Test, interpret and analyse data.
• Identify, investigate and propose solutions to problems.
• Communicate effectively with technical and non-technical individuals.
• Write reports and business documents.
• Demonstrated ability and excellent knowledge of computer software and administrative systems in a Windows environment (e.g. file maintenance, word processing, spreadsheet applications, presentation software, information input and retrieval of databases). Able to create reports by bringing information together from various sources.
• Generate support for technological initiatives.
• Train and coach staff.
• Excellent use of English; verbally and in writing.
• French verbal skills highly desirable; written skills an asset.
• Travel to multiple work sites will be required.
• Must be physically capable of operating a vehicle safely, possess a valid driver’s licence, have an acceptable driving record, and personal insurance coverage.

Competencies: Competency Library - Level 2 Proficiency (Individual Contributor)

This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.

Development opportunity range of pay: $34.10 to $43.02 per hour. The successful candidate will be paid at the reduced range until the minimum qualifications have been met.

How To Apply If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.

We must receive your resume before 11:59 p.m. on Tuesday, October 28, 2025 . For those providing a French language resume, please also include an English version.

• Click on the Apply for Job button.
• Follow the step by step application process.
• Ensure you attached a cover letter and resume. Acceptable file types are:
• .doc
• .docx
• .txt
• .pdf
• .rtf
• Once completed, review your application and click on the Submit button.
• Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

Live outside Canada or new to Canada? The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

Contact Us For technical difficulties, issues, questions or accommodations with an application made online email myJOBS@greatersudbury.ca