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Technical Trainer

ThoughtStorm2 days ago
Edmonton, Alberta, Canada
Senior Level
CONTRACTOR

About the role

Description

Description: Project Name: Procurement System Modernization Scope: The Province is seeking up to two Trainers. The 1GX Centre of Excellence (CoE) supports the Government of Alberta’s enterprise resource planning (ERP) solution, 1GX, which enables key functions including human capital, supply chain, financial and treasury management. Reporting to the Manager, 1GX Business Excellence – Communications, OCM, and Training, this role leads government-wide 1GX training and outreach by defining role-based training strategy and delivery approaches for project and operational initiatives based on validated stakeholder learning needs. The role designs, develops, and facilitates complex live and online learning solutions, and owns training quality, consistency, and currency through established standards, review and approval cycles, and content maintenance processes. This role defines evaluation and continuous improvement activities, uses feedback and performance insights to drive prioritized updates, and provides guidance to junior trainers and contributors to support consistent delivery and learner outcomes. The role leverages approved digital, collaboration, and AI-enabled tools in alignment with Government of Alberta policies and standards.

Duties

Lead government-wide 1GX training initiatives by defining role-based training strategies, scope, delivery approach (instructor-led, virtual, blended, self-paced), and success measures aligned to business outcomes. Own end-to-end design, development, and delivery of complex, multi-audience learning solutions, ensuring training materials meet established templates, accessibility considerations, and 1GX standards. Partner with program leadership, business process owners, SMEs, vendors, and the 1GX Change Network to validate learning needs, confirm readiness (content, environments, job aids), and align deployment timing. Establish and enforce training governance including intake/prioritization, review and approval cycles, quality assurance, version control, and maintenance processes to ensure training content remains accurate and current as 1GX processes and releases evolve. Define evaluation and continuous improvement approach (e.g., attendance, learner feedback, knowledge checks, performance insights), analyze themes, and drive prioritized updates to training and supporting materials. Provide coaching and mentorship to junior trainers and contributors, supporting consistent delivery, learner support practices, and high-quality training artifacts. Leverage approved digital, collaboration, and AI-enabled tools to improve content development, delivery, stakeholder engagement, and reporting, in alignment with Government of Alberta policies and standards.

About ThoughtStorm

Business Consulting and Services
51-200
Founded in 2012

ThoughtStorm is a global firm providing consulting solutions and services to organizations of all sizes across various industries.

For us, every client is unique, and although many of our clients face similar business and technology challenges, no two businesses are alike. We strive to address our clients’ needs with a holistic, all-encompassing, customized approach. This involves gaining a deep understanding of our client’s business, processes, supporting technologies and their corporate culture. Having this understanding allows us to embark on an approach to design and implement solutions that are tailored for our client’s environment and are sustainable long into the future.

Our consultants engage with all levels within the organization, from frontline staff to the executive team, ensuring that our solutions align across the entire organizational spectrum. With this direct team based approach, our results are quick, exceeding our clients’ expectations.

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