Top Benefits
About the role
Automotive Sales Floor Manager
Location: Burlington Hyundai, Burlington, ON
Reports to: General Sales Manager
Employment Type: Full-Time, permanent
Hours of Work: (Minimum 40 hours/week, Monday–Saturday)
Who We Are
We are a family owned and operated Dealership servicing the Burlington and surrounding communities. We offer factory training and dealer onboarding. We offer great group benefits and vacation time/pay. We are a people-centric and fully committed team who appreciates their employees and guests.
We are looking for someone who is a go getter, self improver, customer-centric, team oriented Sales Floor Manager, who carries the company flag.
Burlington Hyundai is seeking an experienced Sales Floor Manager to lead our sales department, mentor our product advisors, and elevate the customer experience. This role is pivotal in helping our team close deals, exceed revenue goals, and maintain our reputation for integrity and excellence.
Key Relationships
You’ll collaborate closely with:
- Product Advisors
- General Sales Managers
- Finance & Insurance Managers
- Service Advisors & Appointment Coordinators
- Parts & Service Manager
- Front Reception
- General Manager
- Burlington Hyundai Guests
Duties and Responsibilities
-
Calling and following up on unsold traffic.
-
Finding potential improvement opportunities in sales processes.
-
Tracking and monitoring our leads and ensuring effective lead management.
-
Meet with Sales Staff to review performance and plan of action.
-
Mentor sales staff and conduct sales meetings.
-
Provide ongoing training for Sales Staff and ensure that they are following an established protocol to obtain optimum results.
-
Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery and follow-up.
-
Obtain and analyze customer feedback to ensure high service levels are maintained.
-
Demonstrate dedication and support of Company initiatives, culture, goals and policies to staff and peers.
-
Display strong leadership qualities that show commitment to a no-pressure, high integrity sales approach with each customer.
-
Generate ideas to exceed sales goals and demonstrate best revenue- generating practices to the team and organization.
-
Serve as a liaison between customers and all departments including finance, service and parts.
-
Be enthusiastic and have strong communication with staff, customers, co-workers and management
-
Lead and mentor the sales team through coaching, meetings, and performance reviews
-
Monitor and improve lead management processes
-
Follow up with unsold traffic and identify sales opportunities
-
Ensure adherence to dealership protocols for optimal customer satisfaction
-
Analyze customer feedback and implement service improvements
-
Liaise between customers and internal departments (finance, service, parts)
-
Maintain a high-integrity, no-pressure sales environment
-
Develop and execute strategies to exceed monthly KPIs and sales goals
-
Appraise trade-ins and review customer contracts
-
Ensure early introductions and smooth vehicle delivery processes
-
Maintain online presence and pricing accuracy
-
Uphold CASL legislation and OEM incentive standards
Qualifications
- 1-2 years Floor Manager experience or 5+ years Sr. Sales Consultant with background in assisting management.
- Up to date OMVIC license
- Valid Driver’s license
- Dealer Pilot/internal training up to date
- Team Player
- Coachable and willingness to learn
- Strong communication and computer skills
- Process driven
- Dependable and exceptional time management
- Punctual
- Enthusiastic and independently driven
Positive and Winning attitude
What We Offer:
- Training
- Mentorship
- Full Benefits Package
- Salary PLUS competitive performance based bonus
- Vehicle Allowance
- 2 weeks vacation to start
- A positive culture within the workplace
- Staff events – BBQS, food trucks,
- Friendly Competition
Ready to lead a team that’s passionate about delivering exceptional customer experiences' Apply today and help us drive success at Burlington Hyundai.
Burlington Hyundai is an Equal Opportunity Employer that is committed to maintaining a diverse and inclusive workforce. Accommodations for disabilities will be provided, on request, to support a job applicant’s participation in any aspect of the recruitment process.
Applicants may be subject to a background check and must meet the security criteria designated for the position.
We sincerely thank all applicants for their interest; however, only those selected for an interview will be contacted. Please note that completion of our Fit Score Assessment is required.
About Burlington Hyundai
Burlington Cars, Make Your Career Here!
The people at our dealerships are what makes Burlington Cars so special. We have such an array of personalities and interests amongst our Teams, that you will be learning new things all the time. It is a major perk to be around and work with so many talented individuals! The majority of our Employees have been with us for multiple years, and many have been here since before there was such a thing as Burlington Cars! Being around people for so many years, they definitely become important to you, because, in truth they are your work Family!
Our mantra of “Employees First” centers on our belief that happy and satisfied Employees make for happy and satisfied Customers. Essentially we understand that like Customers, Employees can choose to go elsewhere, so we try to recognize the value that our Employees represent for our Dealerships. Without our Employees, we simply cannot function. If we value and respect our Employees, they in turn will value and respect our Customers. It truly is that simple!
We put our money where our mouth is!
Recently, we raised our minimum wage to $15 an hour.
We pay 100% of an Employee’s Health Insurance with company provided HRA We pay 100% of their Dental Insurance. We pay for $25,000 life insurance policy We pay first year Employees for up to 3 weeks of Paid Time Off in their first year We contribute up to 3% of their earnings into a qualified 401k program.
We offer an Employee Assistance Program free of charge. We offer voluntary benefits like flex spending account, short-term/long-term disability, accident, critical injury insurances, and more Of course we have a liberal discount for Employee vehicle purchases. We offer discounted rates for maintenance, repairs, and parts and accessories for Employee vehicles.
Burlington Cars is also a strong supporter of our local Vermont Community. We have raised money for and sponsored numerous non-profit organizations and events including; Feeding Chittenden, the Humane Society of Chittenden County, Lake Champlain Dragon Boat Festival, Green Up Day, the Jeremy R. William ALS Golf Classic, Prevent Child Abuse Vermont and many others!
Between our dedication to our Employees, and to the Community, we live up to the tagline that we are “Driving for Unity through Community!”
What Employer do you know that: Values their “Employees First,” Offers these incredible benefits Provides great compensation Has an positive work environment, and Supports your local Community so you can be proud of where you work? There is only one Employer that does all of these things…
Welcome to Burlington Cars!
Top Benefits
About the role
Automotive Sales Floor Manager
Location: Burlington Hyundai, Burlington, ON
Reports to: General Sales Manager
Employment Type: Full-Time, permanent
Hours of Work: (Minimum 40 hours/week, Monday–Saturday)
Who We Are
We are a family owned and operated Dealership servicing the Burlington and surrounding communities. We offer factory training and dealer onboarding. We offer great group benefits and vacation time/pay. We are a people-centric and fully committed team who appreciates their employees and guests.
We are looking for someone who is a go getter, self improver, customer-centric, team oriented Sales Floor Manager, who carries the company flag.
Burlington Hyundai is seeking an experienced Sales Floor Manager to lead our sales department, mentor our product advisors, and elevate the customer experience. This role is pivotal in helping our team close deals, exceed revenue goals, and maintain our reputation for integrity and excellence.
Key Relationships
You’ll collaborate closely with:
- Product Advisors
- General Sales Managers
- Finance & Insurance Managers
- Service Advisors & Appointment Coordinators
- Parts & Service Manager
- Front Reception
- General Manager
- Burlington Hyundai Guests
Duties and Responsibilities
-
Calling and following up on unsold traffic.
-
Finding potential improvement opportunities in sales processes.
-
Tracking and monitoring our leads and ensuring effective lead management.
-
Meet with Sales Staff to review performance and plan of action.
-
Mentor sales staff and conduct sales meetings.
-
Provide ongoing training for Sales Staff and ensure that they are following an established protocol to obtain optimum results.
-
Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery and follow-up.
-
Obtain and analyze customer feedback to ensure high service levels are maintained.
-
Demonstrate dedication and support of Company initiatives, culture, goals and policies to staff and peers.
-
Display strong leadership qualities that show commitment to a no-pressure, high integrity sales approach with each customer.
-
Generate ideas to exceed sales goals and demonstrate best revenue- generating practices to the team and organization.
-
Serve as a liaison between customers and all departments including finance, service and parts.
-
Be enthusiastic and have strong communication with staff, customers, co-workers and management
-
Lead and mentor the sales team through coaching, meetings, and performance reviews
-
Monitor and improve lead management processes
-
Follow up with unsold traffic and identify sales opportunities
-
Ensure adherence to dealership protocols for optimal customer satisfaction
-
Analyze customer feedback and implement service improvements
-
Liaise between customers and internal departments (finance, service, parts)
-
Maintain a high-integrity, no-pressure sales environment
-
Develop and execute strategies to exceed monthly KPIs and sales goals
-
Appraise trade-ins and review customer contracts
-
Ensure early introductions and smooth vehicle delivery processes
-
Maintain online presence and pricing accuracy
-
Uphold CASL legislation and OEM incentive standards
Qualifications
- 1-2 years Floor Manager experience or 5+ years Sr. Sales Consultant with background in assisting management.
- Up to date OMVIC license
- Valid Driver’s license
- Dealer Pilot/internal training up to date
- Team Player
- Coachable and willingness to learn
- Strong communication and computer skills
- Process driven
- Dependable and exceptional time management
- Punctual
- Enthusiastic and independently driven
Positive and Winning attitude
What We Offer:
- Training
- Mentorship
- Full Benefits Package
- Salary PLUS competitive performance based bonus
- Vehicle Allowance
- 2 weeks vacation to start
- A positive culture within the workplace
- Staff events – BBQS, food trucks,
- Friendly Competition
Ready to lead a team that’s passionate about delivering exceptional customer experiences' Apply today and help us drive success at Burlington Hyundai.
Burlington Hyundai is an Equal Opportunity Employer that is committed to maintaining a diverse and inclusive workforce. Accommodations for disabilities will be provided, on request, to support a job applicant’s participation in any aspect of the recruitment process.
Applicants may be subject to a background check and must meet the security criteria designated for the position.
We sincerely thank all applicants for their interest; however, only those selected for an interview will be contacted. Please note that completion of our Fit Score Assessment is required.
About Burlington Hyundai
Burlington Cars, Make Your Career Here!
The people at our dealerships are what makes Burlington Cars so special. We have such an array of personalities and interests amongst our Teams, that you will be learning new things all the time. It is a major perk to be around and work with so many talented individuals! The majority of our Employees have been with us for multiple years, and many have been here since before there was such a thing as Burlington Cars! Being around people for so many years, they definitely become important to you, because, in truth they are your work Family!
Our mantra of “Employees First” centers on our belief that happy and satisfied Employees make for happy and satisfied Customers. Essentially we understand that like Customers, Employees can choose to go elsewhere, so we try to recognize the value that our Employees represent for our Dealerships. Without our Employees, we simply cannot function. If we value and respect our Employees, they in turn will value and respect our Customers. It truly is that simple!
We put our money where our mouth is!
Recently, we raised our minimum wage to $15 an hour.
We pay 100% of an Employee’s Health Insurance with company provided HRA We pay 100% of their Dental Insurance. We pay for $25,000 life insurance policy We pay first year Employees for up to 3 weeks of Paid Time Off in their first year We contribute up to 3% of their earnings into a qualified 401k program.
We offer an Employee Assistance Program free of charge. We offer voluntary benefits like flex spending account, short-term/long-term disability, accident, critical injury insurances, and more Of course we have a liberal discount for Employee vehicle purchases. We offer discounted rates for maintenance, repairs, and parts and accessories for Employee vehicles.
Burlington Cars is also a strong supporter of our local Vermont Community. We have raised money for and sponsored numerous non-profit organizations and events including; Feeding Chittenden, the Humane Society of Chittenden County, Lake Champlain Dragon Boat Festival, Green Up Day, the Jeremy R. William ALS Golf Classic, Prevent Child Abuse Vermont and many others!
Between our dedication to our Employees, and to the Community, we live up to the tagline that we are “Driving for Unity through Community!”
What Employer do you know that: Values their “Employees First,” Offers these incredible benefits Provides great compensation Has an positive work environment, and Supports your local Community so you can be proud of where you work? There is only one Employer that does all of these things…
Welcome to Burlington Cars!