JOB DESCRIPTION:

The Overnight Houseperson role maintains the cleanliness and orderliness of public areas of the hotel and support the housekeeping team.

KEY RESPONSIBILITIES:

• Maintains professional internal/external guest service: smiles, creates eye contact, and uses employee/guest names.
• Maintains the cleanliness of the guest corridors, pool deck, and service areas and back of house associate areas, including washrooms and change rooms.
• Cleans the pool and pool change rooms.
• Cleans housekeeping storerooms, elevator foyer areas, parking & elevators.
• Handles guest and Room Attendant requests (i.e. towels, supplies), and offers all possible assistance.
• Picks up and delivers supplies from receiving to the storeroom, stocks the storeroom and linen closets.
• Reports maintenance deficiencies and unsafe working conditions.
• Assists with cleaning of the hotel restaurant as needed.
• Performs other related duties as required.