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Native Child & Family Services of Toronto logo

Jordan's Principle Navigator

Toronto, ON
$36 - $51/hour
Mid Level
full_time

About the role

Hours: 35 hrs wk.
Location: 30 College St., Toronto
Range: $35.53-$50.99 per hour
Classification: 6-month Contract Full-Time
Position: Unionized

Position Summary:

Reporting directly to the Manager, Child and Family Wellbeing the Jordan’s Principle Navigator will coordinate and deliver outreach strategies, identify community members, work internally with fellow staff, liaise with member nation designated teams/individuals, and intake Jordan’s Principle community members.

Key Responsibilities:

1. Completing and submitting group requests and individual applications, and monitoring applications.

2. Work in collaboration with the service teams to identify “unmet needs” and work in

collaboration with required team members to lead the completion of Jordan’s Principle

applications, respond to documentation requirements, status of approvals and complete

appeals

3. Work in collaboration with the service teams and external service providers and First Nations to secure supporting documentation for applications including support letters required by parties.

4. Work in collaboration with families served to empower advocacy and assist in navigating the Jordan’s Principle application process.

5. Liaise and work effectively with the communities served, service providers, collateral

agencies and organizations and elders.

6. Work in collaboration with finance lead in coordinating direct vendor to Jordan’s Principle billing processes and invoicing and reimbursement of expenditures assumed by Native Child and Family Services of Toronto.

7. Familiarize self with all Department of Indigenous Services Canada documentation

related to the Canadian Human Rights Tribunal and Jordan’s Principle

8. Preparing and submitting monthly activity reports, developing and submitting a detailed yearly work plan, with goals, objectives and measurable indicators of success.

9. Supporting a child and family- centered approach to coordinating and connecting services to appropriate Jordan’s Principle funding.

10. Creating support letters, gathering support letters, invoices, and community member consent for individual and group requests.

11. Participate in internal or external committees as required or requested.

12. Facilitate community outreach to advocate, educate, and support children, youth, and families.

13. Completing administrative functions and reports, and adhering to NCFST policies, procedures and relevant practices.

14. Other related duties and responsibilities as required.

Minimum Qualifications and Skills:

  • Experience And Skilled Knowledge Requirements
  • College Diploma or degree in a related field – Social Service Worker, Children/Youth Worker, Developmental Services Worker, Child Development Practitioner
  • Two (2) years’ comparable service delivery experience working with Aboriginal children, families, organizations, and communities
  • Alternatively, an equivalent combination of education and experience will be considered.
  • Pass a Vulnerable Sector Police Record Check.
  • Knowledge of NCFST programs and services, as well as knowledge available and accessible of regional services.
  • Respect for, sensitivity towards as well as knowledge and understanding of First Nations, Metis and Inuit cultures.

Preferred Skills/Capabilities

  • Knowledge of Jordan’s Principle program and service framework
  • Compassion, sensitivity, and empathy for the needs of community members
  • Excellent interpersonal and communication skills
  • Demonstrated excellence in conflict resolution, mediation, and problem solving
  • Strong organizational and administrative skills
  • Excellent time management skills
  • Excellent computer skills
  • Acknowledge with the use of Dadavan case management system
  • Ability to establish and maintain effective working relationships
  • Ability to take initiative and work independently, and ability to work in a team environment.
  • Ability to meet deadlines and work flexible hours
  • Ability to work with confidential and sensitive information Demonstrated understanding and commitment to, integrating the Native Child and Family Services of Toronto Mission and values in to practice, service and relationships.
  • Please note that the successful candidate is required to complete a background check.

Work Environment:

  • Standard office environment; minimal physical demands.

Our Commitment:

  • We are an Equal Opportunity Employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected ground. We encourage applications from all qualified individuals.
  • In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Native Child will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. If you require accommodation during the interview process, please contact Human Resources at hrncfst@nativechild.org*.*
  • We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Come join our team - and help create a difference in the community

Closing Date: October 29, 2025

About Native Child and Family Services of Toronto:

Native Child and Family Services of Toronto strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centred, family focused, and community driven.

About Native Child & Family Services of Toronto

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Native Child and Family Services of Toronto (NCFST) is a multi-service urban Aboriginal agency providing holistic, culture-based programs and services for Aboriginal children and families. NCFST strives to provide a life of quality, well-being, healing, and self-determination for children and families in the Toronto urban Aboriginal community. We do this by implementing a service model that is culture-based and respects the values of Aboriginal people, the extended family and the right to self-determination.