Senior Product Manager, Direct Lending
Top Benefits
About the role
At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together and with our customers. We help Canadians find the right solution to meet their needs with a variety of products and services. Our values and principles guide the actions we take to ensure our customers get the best experience possible.
Be part of our talented and growing team!
We are currently looking for a Sr Product Manager, Direct Lending to join our team reporting to the Director, Product.
As a Sr Product Manager, Direct Lending you are the authority on the personal lending market space, and you will create product roadmaps to address market problems and opportunities. You will work closely with the Business Units’ leadership and their teams to define the strategy and user experience for the Product Portfolio of unsecured and secured personal loans. You will work with broad cross-functional teams to pursue the product vision by driving requirements, overseeing technology builds and managing deployments and measurement for sustainable value-creation. You will be accountable for the product features, ensuring optimal performance, and overseeing distribution strategies to maximize customer impact and business value.
You’ll need a passion for innovation—and the grit to dive deep, drive delivery, and bring those ideas to life.
"Be a part of our inclusive workplace where diverse perspectives drive innovation and excellence."
WHY JOIN US? BECAUSE WE ARE PROUD TO BE One of Montreal's Top Employers for 2025 for the fifth consecutive year by the editors of Canada's Top 100 Employers.
We Offer
- Work-Life Balance: Our 37.5-hour workweek and hybrid model (3 days in-office) promote a healthy balance.
- Wellness: Tailored well-being solutions available 24/7.
- Time Off: Minimum 15 paid vacations, 6 wellness days, with federal holidays.
- Community Support: Paid Volunteer Day to give back to your community.
- Retirement Planning: Employee and employer contribution pension plan, plus the Fairstone Retirement Savings Plan
- Development: Access to Fairstone Academy for comprehensive training and skill development.
- Employee discounts: Exclusive access to discounted products and services, including car insurance, hotels, attractions, movies, gym memberships, and more.
WHAT WILL YOU WORK ON?
- Create and maintain a strategic product portfolio and product roadmaps both in areas of features and pricing, but also digital journey and distribution of our products
- Assess the market and competitive landscape, and deliver solutions that meet customer needs and business objectives in a rapidly changing and highly competitive marketplace
- Designs the customer’s experience of the product as well as its value proposition
- Work collaboratively with the businesses to diagnose business problems
- Adept at process mapping, data collection and analysis through the entire customer journey and product lifecycle
- Works with Product Owners to ensure vision is well captured in development user stories
- Self-starter, who loves thinking, brainstorming and driving execution
- Multi-tasking, working on several product enhancements which are often unrelated to one-another, simultaneously
- Follow the discipline and rigor of the Fairstone Product Development governance framework
- Highly customer-focused, centering the portfolio around customer needs
Who Are We Looking For
- University or College degree in technology, design or business-related fields
- Experience in financial services, and more specifically lending products
- Demonstrated experience as a Sr product manager with 3-5 years experience (and/or considerable industry expertise)
- 3+ years experience leading medium to large projects that delivered a high level of value (benefit/cost) with a high level of complexity and uncertainty
- Lean Six Sigma (DMAIC) technical knowledge and experience, or comparable experience an asset
- Experience working with technology partners – especially in digital interfaces and user experiences
- Critical thinking skills
- Excellent at managing conflicting priorities
- Ability to lead through influence
- Bilingual (English/French) required — approximately 70% of the role involves communication in English with teams and branches nationwide.
**This role is vacant**
WE ARE PROUD TO BE RECOGNIZED AS Great Place to Work® Canada for 2025 and
Montreal's Top Employers 2025 by Canada’s Top 100 Employers!
Learn more: https://www.fairstone.ca/en/about/canadian-lender
Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/
If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence. Time Type Full time
Job Type Permanent
About Fairstone Bank
At Fairstone Bank, we do things differently. We’re committed to strengthening how businesses connect with their customers, offering value-driven financial products and services that drive business success and deliver the right customer experience. We do this by building adaptable, innovative financial services, so clients can take full advantage of every opportunity that comes their way.
Fairstone Bank and its subsidiary, Fairstone Financial Inc. (“Fairstone”), form a leading consumer lending group, offering a complement of financial services designed to enhance customer loyalty and deliver confident borrowing experiences. From credit card issuance and program management to point-of-sale financing programs, automobile financing, broker deposits and direct-to-consumer lending, Fairstone Bank and Fairstone provide financial solutions that enable consumers and businesses to achieve their goals.
With a long-established Canadian history, the company is committed to improving the lives of Canadians with value-driven and accessible financial solutions. Fairstone Bank and Fairstone are powered by a diverse workforce located in three corporate offices and in over 240 Fairstone branches coast to coast.
In 2022, Fairstone was proud to receive the Parity Certification by Women in Governance for the third year in a row, and to be nominated for the second year in a row as a Montreal Top Employer. As an organization, Fairstone Bank of Canada is committed to supporting and empowering a workplace focused on diversity, equity and inclusion.
If you’re looking to join a corporate culture built on strong values, with managers who appreciate your contributions and inspire you to do your best every day, join our team!
For employment opportunities: https://fairstone.wd3.myworkdayjobs.com/FairstoneCareers
Senior Product Manager, Direct Lending
Top Benefits
About the role
At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together and with our customers. We help Canadians find the right solution to meet their needs with a variety of products and services. Our values and principles guide the actions we take to ensure our customers get the best experience possible.
Be part of our talented and growing team!
We are currently looking for a Sr Product Manager, Direct Lending to join our team reporting to the Director, Product.
As a Sr Product Manager, Direct Lending you are the authority on the personal lending market space, and you will create product roadmaps to address market problems and opportunities. You will work closely with the Business Units’ leadership and their teams to define the strategy and user experience for the Product Portfolio of unsecured and secured personal loans. You will work with broad cross-functional teams to pursue the product vision by driving requirements, overseeing technology builds and managing deployments and measurement for sustainable value-creation. You will be accountable for the product features, ensuring optimal performance, and overseeing distribution strategies to maximize customer impact and business value.
You’ll need a passion for innovation—and the grit to dive deep, drive delivery, and bring those ideas to life.
"Be a part of our inclusive workplace where diverse perspectives drive innovation and excellence."
WHY JOIN US? BECAUSE WE ARE PROUD TO BE One of Montreal's Top Employers for 2025 for the fifth consecutive year by the editors of Canada's Top 100 Employers.
We Offer
- Work-Life Balance: Our 37.5-hour workweek and hybrid model (3 days in-office) promote a healthy balance.
- Wellness: Tailored well-being solutions available 24/7.
- Time Off: Minimum 15 paid vacations, 6 wellness days, with federal holidays.
- Community Support: Paid Volunteer Day to give back to your community.
- Retirement Planning: Employee and employer contribution pension plan, plus the Fairstone Retirement Savings Plan
- Development: Access to Fairstone Academy for comprehensive training and skill development.
- Employee discounts: Exclusive access to discounted products and services, including car insurance, hotels, attractions, movies, gym memberships, and more.
WHAT WILL YOU WORK ON?
- Create and maintain a strategic product portfolio and product roadmaps both in areas of features and pricing, but also digital journey and distribution of our products
- Assess the market and competitive landscape, and deliver solutions that meet customer needs and business objectives in a rapidly changing and highly competitive marketplace
- Designs the customer’s experience of the product as well as its value proposition
- Work collaboratively with the businesses to diagnose business problems
- Adept at process mapping, data collection and analysis through the entire customer journey and product lifecycle
- Works with Product Owners to ensure vision is well captured in development user stories
- Self-starter, who loves thinking, brainstorming and driving execution
- Multi-tasking, working on several product enhancements which are often unrelated to one-another, simultaneously
- Follow the discipline and rigor of the Fairstone Product Development governance framework
- Highly customer-focused, centering the portfolio around customer needs
Who Are We Looking For
- University or College degree in technology, design or business-related fields
- Experience in financial services, and more specifically lending products
- Demonstrated experience as a Sr product manager with 3-5 years experience (and/or considerable industry expertise)
- 3+ years experience leading medium to large projects that delivered a high level of value (benefit/cost) with a high level of complexity and uncertainty
- Lean Six Sigma (DMAIC) technical knowledge and experience, or comparable experience an asset
- Experience working with technology partners – especially in digital interfaces and user experiences
- Critical thinking skills
- Excellent at managing conflicting priorities
- Ability to lead through influence
- Bilingual (English/French) required — approximately 70% of the role involves communication in English with teams and branches nationwide.
**This role is vacant**
WE ARE PROUD TO BE RECOGNIZED AS Great Place to Work® Canada for 2025 and
Montreal's Top Employers 2025 by Canada’s Top 100 Employers!
Learn more: https://www.fairstone.ca/en/about/canadian-lender
Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/
If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence. Time Type Full time
Job Type Permanent
About Fairstone Bank
At Fairstone Bank, we do things differently. We’re committed to strengthening how businesses connect with their customers, offering value-driven financial products and services that drive business success and deliver the right customer experience. We do this by building adaptable, innovative financial services, so clients can take full advantage of every opportunity that comes their way.
Fairstone Bank and its subsidiary, Fairstone Financial Inc. (“Fairstone”), form a leading consumer lending group, offering a complement of financial services designed to enhance customer loyalty and deliver confident borrowing experiences. From credit card issuance and program management to point-of-sale financing programs, automobile financing, broker deposits and direct-to-consumer lending, Fairstone Bank and Fairstone provide financial solutions that enable consumers and businesses to achieve their goals.
With a long-established Canadian history, the company is committed to improving the lives of Canadians with value-driven and accessible financial solutions. Fairstone Bank and Fairstone are powered by a diverse workforce located in three corporate offices and in over 240 Fairstone branches coast to coast.
In 2022, Fairstone was proud to receive the Parity Certification by Women in Governance for the third year in a row, and to be nominated for the second year in a row as a Montreal Top Employer. As an organization, Fairstone Bank of Canada is committed to supporting and empowering a workplace focused on diversity, equity and inclusion.
If you’re looking to join a corporate culture built on strong values, with managers who appreciate your contributions and inspire you to do your best every day, join our team!
For employment opportunities: https://fairstone.wd3.myworkdayjobs.com/FairstoneCareers