National Account Manager

Waste Solutions Canada is one of the largest independent management companies for waste and recycling services in Canada. For the past six consecutive years, we’ve been recognized each year on the Globe and Mail’s Fastest Growing Companies in Canada list. We’ve also been Great Place to Work® certified for five consecutive years, and in 2025, we received the recognition of being one of the Best Workplaces for Mental Wellness and Inclusion in Canada.

We are a leader in innovative smart waste technology and value-added solutions from coast to coast. As we continue our growth trajectory, we are seeking a dynamic, passionate, and driven individual to join our team as aNational Account Manager.

Salary: $55k-$60k

Position Type: Current Vacancy

Job Summary

The National Account Manager is the primary point of contact for National and Major Accounts consisting of clients with multiple locations across several provinces. This role works closely with both corporate stakeholders (operations, procurement, sustainability) and site-level leadership (Environmental Services Managers and Executive Directors) to ensure both strategic oversight and day-to-day service delivery are effectively managed. Fluency in spoken and written Canadian French is required for this role.

What You Will Be Doing

Client Relationship Management

• Develop and maintain strong, long-term relationships with key clients.
• Act as the primary contact for national accounts, ensuring high client satisfaction and addressing issues or concerns as they arise.

Sales and Revenue Growth

• Identify opportunities to expand services with existing clients, including temporary bins and special services where Waste Solutions has capabilities.
• Ensure sister accounts and newly acquired client locations are successfully transitioned to Waste Solutions.
• Develop and implement sales strategies to achieve revenue targets.
• Conduct regular business reviews with clients to understand their needs and align them with company offerings.

Strategic Planning

• Collaborate with internal teams to develop tailored solutions for client needs.
• Work closely with internal finance teams on budgets and reporting.
• Coordinate with the sustainability team on ESG reporting requirements.
• Partner with the operations team to identify procurement and logistics opportunities.
• Analyze market trends and competitor activity to support strategic account growth.

Contract Negotiation and Management

• Negotiate contracts and agreements with national accounts to secure long-term partnerships.
• Ensure all contracts are executed in compliance with company policies and legal requirements.

Day-to-Day Account Management

• Address and resolve service issues or conflicts with national accounts.
• Coordinate with customer service and operations teams to ensure prompt and effective resolution of client concerns.
• Travel as required to meet with clients and strengthen relationships.

What We Are Looking For

Education & Experience

-Industry experience in waste managementis an asset.

• Experience managingnational accounts or large multi-site clientsis considered an asset.

Skills & Knowledge

• Strong understanding of the waste management industry or comparable account management experience
• Must be fluent inwritten and verbal Canadian French.
• Proficiency withMicrosoft Office Suite(Outlook, Excel, etc.).
• Experience withCRM platformsconsidered an asset.
• Strongrelationship management, negotiation, and communication skills.
• Excellenttime management, organization, and problem-solving abilities.

Why Work at Waste Solutions?

-**Embrace Remote Work:**Discover the flexibility of remote work with us. -**Team Camaraderie and Company Culture:**Enjoy a supportive team environment and positive company culture. -**Competitive Compensation:**Receive a competitive base salary and commission plan. -**Practical Benefits:**Take advantage of a vehicle allowance, mileage reimbursement, and cellphone reimbursement. -**Benefits and Retirement:**Choose from one of our Benefits Plans and RRSP matching options. -**Perks:**Enjoy company events, volunteer hours, celebrate your birthday with a day off, a wellness benefit, and other perks!

We use AI tools to enhance our recruitment process, helping us identify qualified candidates efficiently and fairly. Every application is reviewed by our hiring team to ensure equitable, people-focused decisions.

Waste Solutions Canada is an equal opportunity employer and will make accommodations available to applicants with disabilities upon request and throughout the entire recruitment process.