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Tandy Leather Factory logo

CAN Retail Sales Associates-702

Edmonton, AB
Mid Level
full_time

Top Benefits

10 paid holidays from day one
Vacation and sick days based on hire date
Generous employee discount

About the role

Make Your Mark™ with Tandy Leather! Do you want to be part of a team that allows you to be you and share your passion and creativity as part of a talented and diverse retail team? Our retail stores are the center of our business, and our associates are the front line with our customers.

As part of the Tandy team, our store associates look forward to a consistent schedule with no early mornings or late nights, paid holidays and vacation/sick days, a generous employee discount, a quarterly sales associate bonus, and even more!

Plus, they get the chance to learn and develop their leatherworking knowledge and skills as part of a small team running a small business. You will join a heritage brand with more than 100 years of expertise in leathercraft. Sound like a team you'd like to be a part of?

Since 1919 Tandy Leather has been the resource for generations of leatherworkers, providing quality leather, tools, kits, and teaching resources worldwide.

As a century-old brand, Tandy has a deep respect for tradition, but we also embrace change, new trends, and new ways to create. From store to distribution center to corporate, Team Tandy works collaboratively every day to ensure our customer's experience is always consistent no matter how they choose to shop at Tandy.

All new hires must show proof of COVID-19 vaccination when accepting the offer. *

Responsibilities:

  • Welcome and identify customer needs
  • Explain products and services to customers
  • Monitor inventory to ensure the product is in stock
  • Enter and process customer orders
  • Investigate and resolve customer complaints
  • Other duties as assigned

Qualifications:

  • Previous experience in sales, customer service, or other related fields
  • Ability to thrive in a fast-paced environment
  • Ability to build rapport with customers
  • Excellent written and verbal communication skills
  • Strong negotiation skills
  • When accepting the offer, the candidate must provide proof of COVID-19 vaccination (all shots).*
  • Subject to limited exemptions under applicable law.

Physical Demands

  • Constant moving & standing for at least 2 consecutive hours
  • Lifting up to 30 lbs.
  • Stooping, kneeling, and crouching
  • Climbing ladders
  • Reaching for items above eye level
  • Involves close vision and color vision, depth perception, and focus adjustment

TLF offers a compensation package:

  • Competitive compensation – strong pay for performance culture.
  • Sales Associate Quarterly Bonus – based on sales performance, a great way to grow your pay!
  • Paid Holidays – ten paid holidays available on day one of employment.
  • Vacation/Sick Days – based on the hire date
  • RRSP Plan - company matched
  • And much, much more!

EQUAL EMPLOYMENT OPPORTUNITY

At Tandy, our diversity is our strength, and we are committed to creating a safe and inclusive workplace for all employees regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Tandy is proud to be an equal-opportunity employer.

ABOUT TANDY

Tandy Leather Factory, Inc., (http://www.tandyleather.com), headquartered in Fort Worth, Texas, and in business since 1919, is a specialty retailer of a broad product line including leather, leatherworking tools, buckles and adornments, leather dyes and finishes, saddle and tack hardware, and do-it-yourself kits. Tandy Leather distributes its products through its 100+ North American stores located in 40 US states, 6 Canadian provinces, and Spain.

About Tandy Leather Factory

Retail
501-1000

Tandy Leather Factory (aka TLF) has built a business turning hides into a cash cow. The company makes, distributes, and sells leather goods and related products, such as leatherworking tools, buckles and belt supplies, leather dyes, saddle and tack hardware, do-it-yourself craft kits, suede lace, and fringe. Its Retail Leathercraft unit, which generates more than 50% of sales, operates about 75 retail leathercraft stores under the Tandy Leather banner that cater to leatherworking hobbyists in the US and Canada. It also sells merchandise online. The company also operates some 30 wholesale stores across in North America. Tandy Leather Factory was founded in 1980 as Midas Leathercraft Tool Co.

TLF's sales increased by 10% in 2010 vs. 2009 with the retail, wholesale, and international businesses all posting gains. Retail sales grew by 15% and outperformed TLF's wholesale arm due to the speedier recovery of the consumer economy relative to small businesses and wholesalers. Profitability also increased, with net income up more than 25% in 2010 vs. the prior year.

The company's wholesale segment -- usually a steady business with modest sales increases -- rebounded after declining in 2009 due to weak consumer spending during the economic downturn. As a result of that loss, TLF exited its custom hat trim business -- Roberts, Cushman & Company -- due to its decreased sales.

TLF has grown over the years by expanding its retail operations and by boosting sales at its existing locations. It operates stores across North America, and its international business comprises one retail/wholesale combination store located in the UK, established in 2008. Facing tough economic times, however, the company has been right-sizing its retail network. In late 2010 TLF closed its Mid-Continent Leather Sales store in Coweta, Oklahoma, after it was unable to turn around declining revenues and shrinking profit margins.

The company's factory in Fort Worth, Texas, primarily is responsible for cutting leather into shapes and patterns using metal dies. The factory produces some 20% of TLF's products; they're distributed to stores under the Tejas, Tandy Leather, and Dr. Jackson's brand names.