About the role
We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
The Opportunity We are seeking a senior full stack software engineer with 6 to 8+ years of professional experience to join our Engineering team.
This role is ideal for someone who thrives in a pragmatic environment—capable of reducing scope smartly, guiding junior developers, and proposing maintainable and efficient implementation approaches that deliver value fast.
About The Team We’re a supportive, inclusive group that values collaboration and fosters a strong sense of belonging. Our team operates with transparency and alignment, guided by scaled agile practices that promote continuous improvement.
We’re driven by values that shape how we work together every day:
Teamwork, ownership, accountability, proactivity, transparency, empathy, inclusivity, and a commitment to continuous learning and growth.
What We Are Looking For
- 6–8+ years of full stack development experience with production-grade systems.
- Strong hands-on expertise in Angular (preferred)/React, Node.js, CSS, REST and GraphQL APIs, Kafka, and PostgreSQL
- Expert in distributed systems, microservices, and serverless patterns.
- Proven ability to guide junior engineers and set technical direction within project scope.
- Skilled at identifying and proposing trade-offs and reducing complexity/scope while maintaining quality.
- Experience working within and around established backend architectures.
- Ability to propose streamlined development strategies that align with budget and timeline constraints.
- Pragmatic mindset with strong understanding of performance, maintainability, and readability.
- Comfortable contributing to and consuming technical documentation and architectural decisions.
- Strong collaboration skills across cross-functional teams and clarity in communication.
- Familiarity with other backend technologies (like Ruby, Rails and GoLang) are a plus
- Fluent in English.
Your Responsibilities
- Collaborate with engineers and Product Owners to translate requirements into effective, efficient, and maintainable implementations.
- Ensure code quality, reliability, and performance through thoughtful development practices, including unit testing and documentation.
- Align your work with existing architectural patterns and decisions, integrating cleanly into the established software ecosystem.
- Document and communicate your work clearly to support smooth deployment, knowledge sharing, and ongoing maintenance.
- Participate in code reviews and technical discussions, contributing to a culture of continuous improvement with a focus on timely, high-impact outcomes.
- Participate in demos and sprint reviews, ensuring transparent delivery and technical alignment.
- Where appropriate, mentor junior backend developers, sharing best practices and guiding implementation decisions.
- Proactively identify opportunities to reduce scope or streamline implementation without sacrificing user value or maintainability.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
About UserTesting
UserTesting is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from creation through execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from both our proprietary and partner-sourced audience networks around the world. UserTesting offers the industry's most comprehensive experience research solution. Unlike approaches that track user behavior or collect customer listening data on live experiences, then try to infer what that data means, UserTesting enables companies to get input earlier in the process, helping to reduce guesswork, and bring experience data to life with human insight.
About the role
We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
The Opportunity We are seeking a senior full stack software engineer with 6 to 8+ years of professional experience to join our Engineering team.
This role is ideal for someone who thrives in a pragmatic environment—capable of reducing scope smartly, guiding junior developers, and proposing maintainable and efficient implementation approaches that deliver value fast.
About The Team We’re a supportive, inclusive group that values collaboration and fosters a strong sense of belonging. Our team operates with transparency and alignment, guided by scaled agile practices that promote continuous improvement.
We’re driven by values that shape how we work together every day:
Teamwork, ownership, accountability, proactivity, transparency, empathy, inclusivity, and a commitment to continuous learning and growth.
What We Are Looking For
- 6–8+ years of full stack development experience with production-grade systems.
- Strong hands-on expertise in Angular (preferred)/React, Node.js, CSS, REST and GraphQL APIs, Kafka, and PostgreSQL
- Expert in distributed systems, microservices, and serverless patterns.
- Proven ability to guide junior engineers and set technical direction within project scope.
- Skilled at identifying and proposing trade-offs and reducing complexity/scope while maintaining quality.
- Experience working within and around established backend architectures.
- Ability to propose streamlined development strategies that align with budget and timeline constraints.
- Pragmatic mindset with strong understanding of performance, maintainability, and readability.
- Comfortable contributing to and consuming technical documentation and architectural decisions.
- Strong collaboration skills across cross-functional teams and clarity in communication.
- Familiarity with other backend technologies (like Ruby, Rails and GoLang) are a plus
- Fluent in English.
Your Responsibilities
- Collaborate with engineers and Product Owners to translate requirements into effective, efficient, and maintainable implementations.
- Ensure code quality, reliability, and performance through thoughtful development practices, including unit testing and documentation.
- Align your work with existing architectural patterns and decisions, integrating cleanly into the established software ecosystem.
- Document and communicate your work clearly to support smooth deployment, knowledge sharing, and ongoing maintenance.
- Participate in code reviews and technical discussions, contributing to a culture of continuous improvement with a focus on timely, high-impact outcomes.
- Participate in demos and sprint reviews, ensuring transparent delivery and technical alignment.
- Where appropriate, mentor junior backend developers, sharing best practices and guiding implementation decisions.
- Proactively identify opportunities to reduce scope or streamline implementation without sacrificing user value or maintainability.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
About UserTesting
UserTesting is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from creation through execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from both our proprietary and partner-sourced audience networks around the world. UserTesting offers the industry's most comprehensive experience research solution. Unlike approaches that track user behavior or collect customer listening data on live experiences, then try to infer what that data means, UserTesting enables companies to get input earlier in the process, helping to reduce guesswork, and bring experience data to life with human insight.