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Connect Application Specialist

New Flyer3 days ago
Remote
Winnipeg
Senior Level
full_time

Top Benefits

Competitive wages and comprehensive benefits with immediate eligibility
Paid holidays and vacation

About the role

POSITION GOAL:

As a key member of our Smart Bus Technology team, you will support the NFI Connect team and will be accountable for completion and accuracy of assigned tasks at all phases of NFI Connect product oversight including module programming, plant ingestion requests/efforts, NFI Connect/telematic field updates, Geofencing, OTA, Troubleshooting and RI efforts (from service group) critical to NFI Connect.

ESSENTIAL FUNCTIONS:

  • Acquires and maintains an expert command on the use of NFI Connect, including a functional understanding of the system's capabilities and limitations.
  • Managing troubleshooting efforts and improvements
  • Collaborating with others in setting-up and executing improvement projects
  • Developing and maintaining Smart Bus hardware and software procedures
  • Implementing and creating standard processes
  • Providing Smart Bus technical support to the production line, internal and external customers as required
  • Acquiring and maintaining including an Engineering-level understanding of the system’s capabilities and limitations
  • Provides support to Production, Quality Assurance, Customer Service Support, and other departments as required.

Requirements

  • Degree in Engineering or Computer Science, or graduation from a recognized Technical Institute as a Technologist.
  • Background in Bus and Coach operations and/or maintenance
  • Familiarity with telematics systems
  • Understanding of Bus and Coach electrical architecture and communication networks
  • Strong analytical and problem-solving abilities
  • Proficiency in Microsoft Office Suite
  • Excellent communication and teamwork skills
  • Demonstrated commitment to customer satisfaction
  • Ability to manage projects and work independently

Upto 25% of travel is required in this position.

Benefits

OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable.

NFI Group | We Move People - YouTube

Leveraging 450 years of combined experience, NFI is leading the electrification of mass mobility around the world. With zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.comwww.newflyer.comwww.mcicoach.comnfi.partswww.alexander-dennis.comarbocsv.com, and carfaircomposites.com.

WHY JOIN US:

  • Be a part of a team leading the world’s electrification of mass mobility
  • Competitive Wages and comprehensive benefit package with Immediate benefit eligibility
  • Paid holidays and vacation
  • Passionate about creating a better product, a better workplace, and a better world
  • Inclusive workplace culture that values and empowers team members.
  • On-the-job training in a continuous learning environment (we’ve invested 10.9 million in 2023)
  • Advancement opportunities within our family of companies

New Flyer is an equal opportunity employer.  We celebrate diversity, ensure equitable experiences and are committed to creating an inclusive environment reflective of the communities we operate. Accommodations are available at all stages of the recruitment process, at the candidates’ request*.*

About New Flyer

Manufacturing
1001-5000

About New Flyer: New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE™ brands. It also offers infrastructure development through New Flyer Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. New Flyer actively supports over 35,000 heavy-duty transit buses (New Flyer, NABI, and Orion) currently in service, of which 8,600 are powered by electric motors and battery propulsion and 1,900 are zero-emission. Further information is available at www.newflyer.com.

About NFI Group: Leveraging 450 years of combined experience, NFI is leading the electrification of mass mobility around the world. With zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation.

With 8,200 team members in nine countries, NFI is a leading global bus manufacturer of mass mobility solutions under the brands New Flyer® (heavy-duty transit buses), MCI® (motor coaches), Alexander Dennis Limited (single and double-deck buses), Plaxton (motor coaches), ARBOC® (low-floor cutaway and medium-duty buses), and NFI Parts™. NFI currently offers the widest range of sustainable drive systems available, including zero-emission electric (trolley, battery, and fuel cell), natural gas, electric hybrid, and clean diesel. In total, NFI supports its installed base of over 100,000 buses and coaches around the world. NFI common shares are traded on the Toronto Stock Exchange under the symbol NFI. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, and www.nfi.parts.