Deposit Service Representivie
About the role
DEPOSIT SERVICES REPRESENTATIVE (Casual)
CHETWYND BRANCH
Title Deposit Services Representative
Department Deposit Services
Reports to Branch Manager
Group 1
Pay Rate: $27.98 + $2.00 /hr in lieu of benefits
Opening Date: July 14, 2026
Closing dates: July 22, 2026
SUMMARY
This position is responsible for recognizing the needs of the member and acting in a timely manner to provide solutions. This role is required to demonstrate product and service knowledge through cross selling and the promotion of business development.
KEY RESPONSIBILITIES
- Process member transactions
- Recognize member needs and promote all Credit Union deposit services
- List and balance outgoing cheques utilities and all other transactions
- Assist with night deposits
- Process stop payments, auto transfers
- Complies with Money Laundering/Confidentiality
- Adheres to security standards
- Ensure filing is up to date
- Other duties as required
REQUIRED KNOWLEDGE SKILL AND ABILITIES
- Sales and Service focus with an aptitude for business development and relationship building
- Strong commitment to continuous learning
- Excellent communication and interpersonal skills
- Maintains a positive attitude towards corporate initiatives and change management
- Strong follow up skills
- Demonstrates dedication to providing quality member sales and service
- Proven ability to be creative and innovative
- Able to identify member needs, answer enquires and provide solutions
- Able to process all teller transactions promptly and accurately
- Demonstrates product knowledge
- Demonstrates the ability to be detail oriented and manage multiple tasks
- Demonstrates effective organization and time management
- Able to make sound judgment and analyze problems
- Demonstrates an affinity for basic mathematics
- Demonstrates the ability to adhere to company policies, procedures and with provincial and federal regulations
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Other related duties as assigned
EXPECTED OUTCOMES OF THE ROLE
- Provide high quality services, processes, and products while consistently seeking ways to improve outcomes and enhance service
- Accurate and timely member transactions
- Positive internal and external service levels are achieved through the proactively and resourcefulness
- Prioritizing and making on-the-spot decisions regarding member transactions, weighing member satisfaction issues with company exposure to loss or fraud
- Supports the team to achieve results
- Member experience levels are achieved through the process of listening, asking open ended questions, discussing solutions, providing recommendations and following up with an outcome
- A positive and professional work environment is maintained
EDUCATION AND EXPERIENCE
- Minimum 3 years’ customer service experience
- Experience working in a financial institution an asset
- Post-secondary education in business, finance, accounting or equivalent
Please note: Vacation schedules previously approved from other departments may be reviewed by the hiring manager and will be subject to departmental availability.
We thank all applicants for their interest in Lake View Credit Union; however, only short-listed candidates will be contacted.
Not the right fit? Search for Deposit Service Representivie jobs in Chetwynd, British Columbia, Canada
About Lake View Credit Union
Lake View Credit Union is committed to enriching our members’ lives. Our accomplished and committed team members work tirelessly to provide the financial products and services that allow us to invest in your community, your life and your dreams.
We make banking decisions locally and have a unique understanding of the region and all that our communities represent. As a financial institution we are committed to being a leader in providing an exceptional member experience, committed to providing financial products and services that matter to you and committed to reinvesting our profits in your community.
Our outstanding team are leaders in the industry and have the expertise and experience across the full spectrum of financial products and services. We have extensive experience and expertise in agriculture, forestry, oil & gas, mining, land development, construction and retail service businesses and have nurtured a reputation over many years of standing by you when times are good and when times are more difficult.
Let’s move forward, together. Let’s build our communities, together.
Similar Jobs
Deposit Service Representivie
About the role
DEPOSIT SERVICES REPRESENTATIVE (Casual)
CHETWYND BRANCH
Title Deposit Services Representative
Department Deposit Services
Reports to Branch Manager
Group 1
Pay Rate: $27.98 + $2.00 /hr in lieu of benefits
Opening Date: July 14, 2026
Closing dates: July 22, 2026
SUMMARY
This position is responsible for recognizing the needs of the member and acting in a timely manner to provide solutions. This role is required to demonstrate product and service knowledge through cross selling and the promotion of business development.
KEY RESPONSIBILITIES
- Process member transactions
- Recognize member needs and promote all Credit Union deposit services
- List and balance outgoing cheques utilities and all other transactions
- Assist with night deposits
- Process stop payments, auto transfers
- Complies with Money Laundering/Confidentiality
- Adheres to security standards
- Ensure filing is up to date
- Other duties as required
REQUIRED KNOWLEDGE SKILL AND ABILITIES
- Sales and Service focus with an aptitude for business development and relationship building
- Strong commitment to continuous learning
- Excellent communication and interpersonal skills
- Maintains a positive attitude towards corporate initiatives and change management
- Strong follow up skills
- Demonstrates dedication to providing quality member sales and service
- Proven ability to be creative and innovative
- Able to identify member needs, answer enquires and provide solutions
- Able to process all teller transactions promptly and accurately
- Demonstrates product knowledge
- Demonstrates the ability to be detail oriented and manage multiple tasks
- Demonstrates effective organization and time management
- Able to make sound judgment and analyze problems
- Demonstrates an affinity for basic mathematics
- Demonstrates the ability to adhere to company policies, procedures and with provincial and federal regulations
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Other related duties as assigned
EXPECTED OUTCOMES OF THE ROLE
- Provide high quality services, processes, and products while consistently seeking ways to improve outcomes and enhance service
- Accurate and timely member transactions
- Positive internal and external service levels are achieved through the proactively and resourcefulness
- Prioritizing and making on-the-spot decisions regarding member transactions, weighing member satisfaction issues with company exposure to loss or fraud
- Supports the team to achieve results
- Member experience levels are achieved through the process of listening, asking open ended questions, discussing solutions, providing recommendations and following up with an outcome
- A positive and professional work environment is maintained
EDUCATION AND EXPERIENCE
- Minimum 3 years’ customer service experience
- Experience working in a financial institution an asset
- Post-secondary education in business, finance, accounting or equivalent
Please note: Vacation schedules previously approved from other departments may be reviewed by the hiring manager and will be subject to departmental availability.
We thank all applicants for their interest in Lake View Credit Union; however, only short-listed candidates will be contacted.
Not the right fit? Search for Deposit Service Representivie jobs in Chetwynd, British Columbia, Canada
About Lake View Credit Union
Lake View Credit Union is committed to enriching our members’ lives. Our accomplished and committed team members work tirelessly to provide the financial products and services that allow us to invest in your community, your life and your dreams.
We make banking decisions locally and have a unique understanding of the region and all that our communities represent. As a financial institution we are committed to being a leader in providing an exceptional member experience, committed to providing financial products and services that matter to you and committed to reinvesting our profits in your community.
Our outstanding team are leaders in the industry and have the expertise and experience across the full spectrum of financial products and services. We have extensive experience and expertise in agriculture, forestry, oil & gas, mining, land development, construction and retail service businesses and have nurtured a reputation over many years of standing by you when times are good and when times are more difficult.
Let’s move forward, together. Let’s build our communities, together.