Secretary, Full Time, Rehabilitation Therapy Centre
Top Benefits
About the role
Job Code: 20506
Status : Full Time
Location : Providence Care Hospital
Union : OPSEU 4104 Service Clerical
Wage : $29.30 - $32.06
Posting Period : November 11, 2025 - November 20, 2025
Position Summary The Secretary acts with minimal supervision to provide quality secretarial and clerical functions for Rehabilitation Services, while ensuring a client focused approach. As a member of one or more Practice Groups, the Secretary participates in discipline-specific and inter-professional activities that are directed towards a patient-centered environment and contribute to operational efficiency, professional and program development. The Secretary, PM&R has primary responsibility for assigned specific duties, however duties may vary among secretaries, and may change to meet service needs. Tasks are assigned according to skills, abilities and experience required. Secretaries maintain up-to-date lists of individual duties.
Required Qualifications And Experience
- Post Secondary Diploma in Office Administration; equivalent education and experience may be considered
- 2 years experience in a similar role in a health care environment
- Certificate in Medical Terminology, preferred
Role Responsibilities
- Demonstrated word processing/keyboarding of 50 wpm and dictatyping skills required
- Demonstrated proficiency in Microsoft Office Suite of products and ability to learn new software programs
- Acts as front-line contact person and receptionist for patients/clients/customers
- Screens calls, dealing with program enquiries to include internal and external sources and transmits essential information
- Receives and processes referrals, including pre-registration in appropriate program, setting priority according to program policy
- Communicates in a sensitive, tactful manner with client/caregiver, ensures comfort of client as possible
- Maintains waiting list, monitors client waiting time and regularly reports waiting time to outpatient therapists/Practice Leader/Program Manager
- Contacts client/physician/outside agencies as necessary to glean information required for client appointments
Why Work At Providence Care Hospital
- Specialized sub-acute Care in rehabilitation, mental health services, complex medical management and palliative care
- A hospital striving for excellence in care, education and research
- Committed to people centred approach to care delivery
- Competitive salaries with excellent full-time benefits
- Healthcare of Ontario Pension Plan (HOOPP)
- State of the Art Building with on-site parking
- On-site café and cafeteria with a variety of food options
- Corporate and unit/service specific orientation for new hires
- Focus on Healthy Workplace & Culture of Quality
- Employee & Family Assistance Program
- Education, mentorship and bursary opportunities
- Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
- Located on the shores of Lake Ontario surrounded by park land and walking trails
About Providence Care
Providence Care is Southeastern Ontario’s leading provider of specialized care in aging, mental health and rehabilitation.
Continuing the legacy of our Founders, the Sisters of Providence of St. Vincent de Paul, Providence Care consists of Providence Care Hospital, Providence Transitional Care Centre, Providence Manor long-term care home, Hospice Kingston, and more than 22 community based mental health and support services across the region.
Fully-affiliated with Queen’s University and St. Lawrence College, Providence Care is a member of the Ontario Hospital Association, and is a centre for healthcare, education and research. We are more than healthcare; we promote independence, enhance quality of life and redefine traditional healthcare through partnerships, innovation and research.
You can sign-up to receive job alerts for Providence Care by visiting our Careers & Volunteering page: www.providencecare.ca/careers-volunteering
Secretary, Full Time, Rehabilitation Therapy Centre
Top Benefits
About the role
Job Code: 20506
Status : Full Time
Location : Providence Care Hospital
Union : OPSEU 4104 Service Clerical
Wage : $29.30 - $32.06
Posting Period : November 11, 2025 - November 20, 2025
Position Summary The Secretary acts with minimal supervision to provide quality secretarial and clerical functions for Rehabilitation Services, while ensuring a client focused approach. As a member of one or more Practice Groups, the Secretary participates in discipline-specific and inter-professional activities that are directed towards a patient-centered environment and contribute to operational efficiency, professional and program development. The Secretary, PM&R has primary responsibility for assigned specific duties, however duties may vary among secretaries, and may change to meet service needs. Tasks are assigned according to skills, abilities and experience required. Secretaries maintain up-to-date lists of individual duties.
Required Qualifications And Experience
- Post Secondary Diploma in Office Administration; equivalent education and experience may be considered
- 2 years experience in a similar role in a health care environment
- Certificate in Medical Terminology, preferred
Role Responsibilities
- Demonstrated word processing/keyboarding of 50 wpm and dictatyping skills required
- Demonstrated proficiency in Microsoft Office Suite of products and ability to learn new software programs
- Acts as front-line contact person and receptionist for patients/clients/customers
- Screens calls, dealing with program enquiries to include internal and external sources and transmits essential information
- Receives and processes referrals, including pre-registration in appropriate program, setting priority according to program policy
- Communicates in a sensitive, tactful manner with client/caregiver, ensures comfort of client as possible
- Maintains waiting list, monitors client waiting time and regularly reports waiting time to outpatient therapists/Practice Leader/Program Manager
- Contacts client/physician/outside agencies as necessary to glean information required for client appointments
Why Work At Providence Care Hospital
- Specialized sub-acute Care in rehabilitation, mental health services, complex medical management and palliative care
- A hospital striving for excellence in care, education and research
- Committed to people centred approach to care delivery
- Competitive salaries with excellent full-time benefits
- Healthcare of Ontario Pension Plan (HOOPP)
- State of the Art Building with on-site parking
- On-site café and cafeteria with a variety of food options
- Corporate and unit/service specific orientation for new hires
- Focus on Healthy Workplace & Culture of Quality
- Employee & Family Assistance Program
- Education, mentorship and bursary opportunities
- Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
- Located on the shores of Lake Ontario surrounded by park land and walking trails
About Providence Care
Providence Care is Southeastern Ontario’s leading provider of specialized care in aging, mental health and rehabilitation.
Continuing the legacy of our Founders, the Sisters of Providence of St. Vincent de Paul, Providence Care consists of Providence Care Hospital, Providence Transitional Care Centre, Providence Manor long-term care home, Hospice Kingston, and more than 22 community based mental health and support services across the region.
Fully-affiliated with Queen’s University and St. Lawrence College, Providence Care is a member of the Ontario Hospital Association, and is a centre for healthcare, education and research. We are more than healthcare; we promote independence, enhance quality of life and redefine traditional healthcare through partnerships, innovation and research.
You can sign-up to receive job alerts for Providence Care by visiting our Careers & Volunteering page: www.providencecare.ca/careers-volunteering