Position: Scheduling & Labour Relations Assistant

Department: Human Resources

Position Status: Part Time Temporary

INTERNAL ONLY – Please Note a change in status will result in changes to your accrual banks

Temporary Contract End Date: Jan 2027

Union: Non-Union

Number of Positions: 1

Location: On site/Hyrbrid

Language: English

The PRHC Difference:

Peterborough Regional Health Centre (PRHC) is a regional hospital delivering acute healthcare to a rapidly growing population of more than 300,000 in Peterborough and the surrounding communities, including the First Nations of Curve Lake, Hiawatha and Alderville.

With an annual budget of nearly $390 million, and a proud local history extending back over a century, PRHC has nearly 500 inpatient beds and offers a wide range of services, including specialized programs in renal, stroke, cardiac, cancer care, vascular surgery and mental health & addictions.

PRHC is located in Peterborough, Ontario, Canada a 90-minute drive north-east of Toronto. We are the region’s largest employer with more than 3,100 staff, 450 physicians with privileges, and a core group of 250 volunteers

As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a culture that recognizes and celebrates the efforts and achievements of its people.

PRHC is proud to be recognized as one of the top 20 employers nationwide in the healthcare and social services category, and 199 overall among 300 Canadian employers across all sectors, on the Canada’s Best Employers list released by Forbes in 2025.

HOURS OF WORK:

The stated hours of work are approximate as schedules are subject to change with the operational needs of the Health Centre. Changes made to hours of work will follow the terms of the applicable collective agreement, company policy and/or legislation.

WHAT YOU’LL DO:

The Labour Relations Assistant has two primary objectives:

1. Meet the scheduling needs for all units with complex schedules (i.e. units that operate 24 hours per day, 7 days per week, requiring staff replacement in the event of absence) based on the appropriate collective agreement language, PRHC policies, legislation, scheduling protocols and unit needs established by the unit manager.

2. Provide a positive scheduling experience for the staff, the manager, the unit and the organization as a whole through timely and respectful communication, accurate and consistent service delivery, anticipation of scheduling needs, and initiation of suggestions for improvement in scheduling.

WHAT YOU’LL BRING:

• One to two years of experience in a related work environment
• Previous experience in Staffing/Scheduling with an understanding of Collective Agreements (ONA, CUPE, and OPSEU) and scheduling rules in a hospital environment is preferred
• Experience with a computerized scheduling program (KRONOS) is preferred
• Excellent computer skills
• Excellent data entry and analysis skills.
• Post-secondary diploma in Human Resources, Business or a related field, or equivalent combination of education and work experience.

WHO YOU ARE:

• Proven communication, problem solving, and teamwork skills.
• Ability to deal with conflict.
• Good time management and organizational skills.
• Strong customer service skills, telephone etiquette, and displays PRHC core values.
• Ability to prioritize duties and meet goals.
• Demonstrated attention to detail.
• Demonstrated ability to work independently and use good judgement.
• Demonstrated ability to work in a fast-paced environment with multiple demands at a time.

OUR COMMITMENT:

At PRHC, we take great pride in maintaining an inclusive culture of respect and a diverse workforce that reflects the community we serve. We do this because we understand that bringing different perspectives and backgrounds to the fulfillment of our mission, vision and values makes us better.

We invite all interested individuals to apply and encourage applications from members of all equity-deserving communities, including those who identify as Indigenous, black, racialized, women, people with disabilities and people with diverse gender identities, expressions, and sexual orientations. Even if your past experience doesn’t quite align with every qualification on this position, we still encourage you to apply as you may be the right candidate for another role within our organization.

Peterborough Regional Health Centre is committed to creating and maintaining an inclusive and accessible environment that is in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Should you require accommodation through the recruitment and selection process, please notify us by indicating this on your application form and upon initial contact by our recruitment team. This will ensure that we can tailor the recruitment process to meet your accommodation needs.

Thank you for your interest in the opportunity at PRHC. If you are selected to move forward in the recruitment process, you will be contacted by a member of the Talent Acquisition team.