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Client Care Specialist

Delta, BC
$35,000 - $40,000/year
Senior Level
full_time

Top Benefits

Competitive commission scheme
Competitive commission structure

About the role

Exciting Sales-Focused Opportunity with Abell Pest Control!

Are you ready to unleash your sales prowess while providing exceptional customer service? Join our dynamic team at Abell Pest Control Home Office as a Customer Sales Specialist! As the frontline representative, you'll play a pivotal role in securing sales and scheduling services, all while enjoying a rewarding commission structure.

What Sets Us Apart:

We're not your average administrative role. Our unique commission structure sets us apart from the rest. You'll enjoy the excitement of sales combined with the satisfaction of customer service, all while reaping the benefits of a competitive commission scheme that rewards your hard work.

Key Responsibilities:

  • Sales Champion: Answer incoming calls with finesse, focusing on closing residential sales and booking services.
  • Data Dynamo: Handle Route Managers' data entry tasks, including reports, contracts, Electronic Site Management (ESM), and more.
  • Financial Facilitator: Manage bank deposits for received checks and credit card payments, ensuring seamless processes.
  • Resolution Expert: Tackle residential account issues head-on, ensuring our clients are delighted with solutions.
  • Master Organizer: Maintain organized customer files and up-to-date filing systems.
  • Scheduling Savvy: Coordinate Route Managers' one-time work and home services, ensuring follow-up for customer satisfaction.
  • Month-End Maestro: Play a pivotal role in completing month-end tasks.
  • Tag Tracker: Keep an eye on missing tag reports, ensuring nothing falls through the cracks.
  • Supply Sourcer: Order office supplies, keeping everything running smoothly.
  • Chain Account Extraordinaire: Handle chain account functions, including reporting, scoring, and procedural knowledge.
  • Team Support: Provide assistance to branch staff as directed by the Branch Manager.

Desired Skills and Experience:

  • Customer-Centric: Bring one or more years of customer service experience to the table.
  • Communication Guru: Possess excellent written and verbal communication skills, fostering positive interactions.
  • Tech-Savvy: Comfortably use various hardware and software tools to streamline tasks.
  • Sales Enthusiast: Inside sales experience is a bonus, showcasing your ability to convert leads.
  • Organization Prodigy: Exhibit strong organizational skills, ensuring no detail is overlooked.
  • Collaborative Spirit: Thrive as a team player, collaborating seamlessly with colleagues.
  • Precision-Minded: Pay exceptional attention to detail, maintaining a high level of accuracy in all tasks.

If you're ready to embrace an exciting role that combines sales, customer service, and a competitive commission structure, we invite you to join the Abell Pest Control Delta Office team. This is a chance to thrive, challenge yourself, and enjoy the rewards of your hard work. Apply today and seize the opportunity to be a Customer-Sales Specialist like no other!

$35,000 - $40,000 - Position qualifies for commission on top of base salary

#HP

About Abell Pest Control

Environmental Services
501-1000

Who We Are

Abell Pest Control is a family owned Canadian company dedicated to providing effective, professional and courteous service in pest management. Abell is proud to announce its 90th year of providing quality pest control services to North America. Started in 1924 with one office, Abell now employs several hundred people with branch offices across Canada and the United States.

Our mission is: To provide our clients with the highest level of pest control service in a cost-effective manner that minimizes risk potential and delivers the highest level of customer service. You will always receive quality service, staff expertise, image protection and return on your investment. Our success is your success!

Abell's Quality Policy Abell Pest Control is committed to providing the highest quality pest control and other related services to industry, government and homeowners. At all times, our people will demonstrate that serving the client's requirements is our number one priority.

Our Technical Advantage - Innovation and Growth Abell has invested millions to provide you this one-of-a kind platform. Imagine having complete facility mapping with on-line records and reporting showing you have the most comprehensive pest program possible with our Electronic Site Management (ESM) Program. Or use Abell's On-Site Instant Reporting program to receive instant alerts from any of your facilities when there's a critical problem.