The Client Accounting Administrator (Bilingual) provides administrative services to the Single and Multiple Employer Plans and does so in such a way as to enable the smooth operation and administration of the Plans. This includes answering telephone inquiries and corresponding with the employers and members of various plans on such matters as coverage, admissions, terminations, beneficiaries, etc.

The Client Accounting Administrator is responsible for preparation of premium reports (25%), data entry for billings and reports (40%), customer service (25%), and verification of billings and remittances (10%).

The Client Accounting Administrator (Bilingual) will:

• Provide administrative support to all Benefit Solutions clients and members in our Coughlin - Ottawa office
• Enable the smooth operation and administration of all Benefit Solutions / Coughlin - Ottawa client plans
• Provide timely customer service support and prepare correspondence as required (by phone and email) related to the administration of the plans to all Benefit Solutions clients and members in our Coughlin - Ottawa office
• Provide data entry services related to the enrolments into these plans, changes from members for these plans, updates from employers and members related to the administration of the plans
• Report to Finance any and all required data for the purpose of the preparation of the monthly financial reporting
• Receive payments from clients and members for their premiums, due on a monthly basis
• Prepare payment information for suppliers to these plans (insurance carriers, etc...)
• Provide professional communication to all internal and external stakeholders
• Follow all training and related learning with care and attention

To be successful as a Client Accounting Administrator you will need:

• A minimum of 1 year of post-secondary education in a related field, such as Business Administration, Benefits Administration or Accounting is required.
• A combination of required education and a minimum of 1 year related experience are expected*.*
• Fluency in English and French, both orally and in writing
• Strong mathematical and reconciliation skills.
• A clear understanding of banking procedures.
• Strong grammatical and spelling abilities.
• Good organizational skills and have the demonstrated ability to manage time efficiently.
• General office procedures, be able to use basic office equipment, have demonstrated computer experience, (i.e., spreadsheets, word processing, Sage 50).

What’s in it for you:

• Learn by working alongside our experts
• Extended health care and dental benefits
• A retirement savings plan with company contributions
• Competitive compensation

Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada’s most respected companies, unions and public service organizations providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we’re committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

We are committed to providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.