Top Benefits
About the role
At Oscan, you’re more than just a number – you’re part of the family. We pride ourselves on fostering a supportive culture where your contributions are valued. Oscan is a local family owned second generation small business proudly serving the Durham, Kawartha, Northumberland and Quinte West regions since 2010. As one of the last independents in the area, Oscan is a Canadian owned and operated electrical wholesaler. Our stores feature dedicated sales counters, well-stocked showrooms and industry leading customer service. We are looking for new team members to join our growing and successful company at our Peterborough location. If you are looking for a career with an opportunity for advancement, then consider Oscan.
Job Description:
- Full time availability Monday to Friday during business hours
- Provide exceptional customer service in person, over the phone and email
- Respond to inquiries, pricing requests and process orders
- Maintain and develop relationships with customers
- Identify and investigate customer requirements and provide solutions to meet their needs
- Provide timely quotations and delivery dates for projects and jobs
- Entering customer orders into the company software and picking items
- Learn and maintain a knowledge base of all product lines
- Offer product knowledge to assist customers in choosing appropriate products
- Expedite supplier purchase orders, assist with purchasing and inventory control
- Various other duties as assigned
Job Qualifications:
- A minimum of three years of customer service experience
- Experience in the electrical industry or a similar environment would be an asset
- Knowledge of electrical products and their applications would be an asset
- Self-motivated with a positive attitude and a willingness to learn
- Professional, responsible, punctual and reliable
- Ability to multitask with excellent organizational skills and attention to detail
- Experience with computer systems
- Strong communication skills, both written and verbal
- Able to take direction and solve problems
- High School Diploma required, some post-secondary education would be an asset
Why Oscan:
- Competitive salary based on knowledge and experience
- Annual profit sharing on top of salary
- Comprehensive benefits package (after 3 months)
- Group RRSP with company matching (after 1 year)
- Oscan is managed and operated by employees with many years of experience
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
About Electro-Federation Canada
Roles posted are from EFC member companies. Please use the contact information used within the job postings for related inquiries.
Electro-Federation Canada (EFC) represents more than 230 member companies that manufacture, distribute, market, sell, and maintain a wide range of electrical and automation products contributing to Canada’s net-zero future, including advanced technologies such as intelligent buildings, smart infrastructure, and Industry 4.0. The electrical and automation industry is the technology, innovation experts, and supply chain partners needed for a net-zero economy. We are powering a changing world. EFC members contribute over $15 billion to the Canadian economy annually and support over 100,000 jobs across the country. EFC, a national not-for-profit association, empowers the Canadian electrical and automation industries with business intelligence, industry research, professional development, community networking and promotes a collective collaborative voice for advocacy and standards advancement.
Top Benefits
About the role
At Oscan, you’re more than just a number – you’re part of the family. We pride ourselves on fostering a supportive culture where your contributions are valued. Oscan is a local family owned second generation small business proudly serving the Durham, Kawartha, Northumberland and Quinte West regions since 2010. As one of the last independents in the area, Oscan is a Canadian owned and operated electrical wholesaler. Our stores feature dedicated sales counters, well-stocked showrooms and industry leading customer service. We are looking for new team members to join our growing and successful company at our Peterborough location. If you are looking for a career with an opportunity for advancement, then consider Oscan.
Job Description:
- Full time availability Monday to Friday during business hours
- Provide exceptional customer service in person, over the phone and email
- Respond to inquiries, pricing requests and process orders
- Maintain and develop relationships with customers
- Identify and investigate customer requirements and provide solutions to meet their needs
- Provide timely quotations and delivery dates for projects and jobs
- Entering customer orders into the company software and picking items
- Learn and maintain a knowledge base of all product lines
- Offer product knowledge to assist customers in choosing appropriate products
- Expedite supplier purchase orders, assist with purchasing and inventory control
- Various other duties as assigned
Job Qualifications:
- A minimum of three years of customer service experience
- Experience in the electrical industry or a similar environment would be an asset
- Knowledge of electrical products and their applications would be an asset
- Self-motivated with a positive attitude and a willingness to learn
- Professional, responsible, punctual and reliable
- Ability to multitask with excellent organizational skills and attention to detail
- Experience with computer systems
- Strong communication skills, both written and verbal
- Able to take direction and solve problems
- High School Diploma required, some post-secondary education would be an asset
Why Oscan:
- Competitive salary based on knowledge and experience
- Annual profit sharing on top of salary
- Comprehensive benefits package (after 3 months)
- Group RRSP with company matching (after 1 year)
- Oscan is managed and operated by employees with many years of experience
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
About Electro-Federation Canada
Roles posted are from EFC member companies. Please use the contact information used within the job postings for related inquiries.
Electro-Federation Canada (EFC) represents more than 230 member companies that manufacture, distribute, market, sell, and maintain a wide range of electrical and automation products contributing to Canada’s net-zero future, including advanced technologies such as intelligent buildings, smart infrastructure, and Industry 4.0. The electrical and automation industry is the technology, innovation experts, and supply chain partners needed for a net-zero economy. We are powering a changing world. EFC members contribute over $15 billion to the Canadian economy annually and support over 100,000 jobs across the country. EFC, a national not-for-profit association, empowers the Canadian electrical and automation industries with business intelligence, industry research, professional development, community networking and promotes a collective collaborative voice for advocacy and standards advancement.