Company Description

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

Job Description

A Diagnostic Imaging Informatics System Administrator at Halton Healthcare ensures the smooth operation of PACS, RIS, and imaging informatics systems that support 24/7 clinical care. The role oversees system reliability, integrations, data integrity, privacy compliance, and technical troubleshooting while coordinating with clinical teams, IT, and vendors. With strong knowledge of imaging standards and a customer-focused approach, the System Administrator supports upgrades, optimizes workflows, and helps maintain high-quality, efficient imaging services across the organization.

Responsibilities:

Workflow Support & User Training

• Optimize image workflow, study distribution, worklists, and reconstructions to support radiologists, technologists, and referring clinicians.
• Provide training for new staff and ongoing support to all PACS users; update training documentation and best-practice guides.
• Collaborate with Diagnostic Imaging leadership, modality vendors, and IT/IS to resolve workflow or connectivity issues.

Compliance, Security & Quality

• Implement and enforce PACS/RIS policies related to privacy, security, and data integrity in alignment with PHIPA.
• Maintain audit trails, support compliance reviews, and ensure imaging data meets provincial DI Common Service standards.
• Participate in quality assurance activities, including system audits, corrective actions, and image quality assessments.

Planning & Improvement

• Participate in planning activities for imaging system upgrades, lifecycle management, hardware refresh, and storage expansion.

• Provide reporting on uptime, storage utilization, workflow metrics, data analytics, and system performance indicators.

• Support continuous improvement initiatives, including adoption of emerging imaging technologies and enterprise imaging strategies.

Qualifications

Halton Healthcare is seeking individuals who are competent in their chosen profession; patient/customer focused; team players; effective communicators; caring and respectful and are fiscally responsible

• Diploma/degree in Medical Radiation Technology, Health Informatics, Computer Science, or related fields.
• Minimum 3-5 years of progressive experience in PACS/RIS support or imaging informatics within a healthcare environment. Experience with PACS vendors and RIS integrations required.
• Strong working knowledge of medical imaging standards and protocols: DICOM, HL7, IHE, Web Services, viewers/post-processing tools and applications. Experience configuring modality connectivity, RIS interfacing, archive/archive refresh, and system migrations.
• Solid IT infrastructure knowledge: Basic server and networking knowledge.
• Excellent troubleshooting, analytical and problem-solving skills, able to manage complex issues under time pressure.
• Demonstrated ability to work collaboratively with clinical, technical and vendor stakeholders; excellent communication (written/verbal), teaching/training skills.
• Knowledge of Ontario healthcare context (provincial imaging repository, Connecting Ontario, DI Common Service Standard) and privacy/security regulations (PHIPA) required.
• Required to participate in after-hours support / on-call rotation to ensure PACS uptime 24/7.
• Certification or continuing education in imaging informatics (e.g., CIIP, PACS Administrator certificate) is required.
• current registration and good standing with the College of Medical Radiation Imaging Technologists of Ontario (CMRITO) is an asset

Competencies

• Customer-centric mindset understands clinical workflows and prioritizes user experience (radiologists, technologists, referring physicians)

• Project-management skills: ability to plan, coordinate and deliver technical projects (upgrade, migration, consolidation)

• Change-management and training capability: able to guide users through change, develop materials and provide support

• Attention to detail: data integrity, system logs, policies and procedures must be precise and accurate

• Strategic thinking: able to anticipate system growth, future proofing, emerging technologies

• Adaptability and resilience: able to function in a 24/7 clinical service environment, shifting priorities, vendor dependencies

Additional Information

Status: Temporary Full-Time (Approx. 12 months)

Hours: Monday to Friday- 7.5 hour day shifts (Hours are subject to change based on operational needs)

Salary: $45.982 to $59.737 per hour

Date Posted: November 27, 2025

Internal Applicants due by: December 4, 2025

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Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital. This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment. This includes demonstrating compliance with Halton Healthcare’s Immunization Policies.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.