This is a unique opportunity to join and grow in a global human resources team. Reporting to Global Business Services, more specifically to the Canadian Operations, the candidate will act as the Human Resources Coordinator.

In addition to experience in human resources, customer service or payroll, there is a strong interest to appropriate to the various programs, company policies and processes. You have a keen interest in resolving various HR applications and working with our HR partners in different regions.

Your future duties and responsibilities

• Provide customer service through case management; respond to requests from CGI Partners and managers based on established service levels;
• Contribute to the improvement of self-service solutions and the continuous improvement of procedures;
• Execute tasks that require a deep understanding of the applicable time management rules and their impacts on member’s pay;
• Support Human Resources teams by providing appropriate regional expertise;
• Make the necessary checks and corrections related to time management;
• Ensure compliance to notice of changes to be sent to in the corporate payroll department according to the deadlines prescribed: verification of the data, validation of the level of approval;
• Participate to recurring regional activities, special projects; acquisition and others
• Produce or correct letters that must be sent to members for specific situations;
• Work collaboratively and with other resources of the service.

Required qualifications to be successful in this role

• AEC or DEC in Administration, Human Resources or any other related discipline;

• Relevant work experience related to human resources, administration or payroll;

• Bilingual (French and English), spoken and written, with ease of writing;

• Knowledge of Labor Standards, an asset;

• Knowledge of the office suite (Word, Excel, SharePoint);

• Facilitated change management and ability to manage ambiguity;

• Confidentiality, autonomy and diplomacy;

• Ability to work in a team;

• Listening ability and sound judgment;

• Quality performance and ability to work in tight deadlines;

• Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $50,000–$100,000. This role is an existing vacancy.

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Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.