Work Location: Toronto, Ontario, Canada

Hours 37.5

Line Of Business Technology Solutions

Pay Details $96,900 - $136,800 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description We are seeking a meticulous and skilled Technical Writer to join our Cryptography department. This role is essential in creating, maintaining, and enhancing technical and project documentation, policies, procedures, strategies, and road maps, while ensuring clarity and consistency across all materials. The Technical Writer will play a critical role in bridging the gap between technical subject matter experts and non-technical stakeholders, supporting Internal and Enterprise level projects, and contributing to the success of the organization's cybersecurity initiatives and uplifting of the department's maturity level.

Job Responsibilities

• Develop comprehensive technical and governance documentation for cryptographic projects, including system and process requirements, design specifications, RACI charts, traceability matrices, system overviews, technical guides.
• Work with teams to identify and document current state technology capabilities/ecosystem and support stakeholders to design the desired future state.
• Support the development of business cases including RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines.
• Translate business requirements into detailed functional specifications.
• Document processes and workflows for encryption, secure data handling, and other security measures.
• Draft, review, and update cybersecurity policies, standard operating procedures (SOPs), technology implementation guides, playbooks, configuration guides, user guides, technical reports.
• Ensure all documentation adheres to industry's best practices, regulatory requirements in financial industry space, and TD's documentation templates.
• Create clear and visually engaging presentation decks for technical peers and senior management.
• Translate complex technical concepts into easily understandable language for diverse audiences.
• Proofread and refine documentation created by team members to ensure accuracy, consistency, and quality.
• Apply style guides and standardize content formatting across all deliverables.
• Work closely with cybersecurity engineers, cryptographers, and project managers to gather and capture information.
• Assist in organizing documentation repositories to ensure easy access and traceability. Perform proper identification and dissemination of resource material.
• Take lead role in proper technical documentation lifecycle management. Engage, motivate, and guide technical teams through the documentation process and drive it to completeness.
• Create and maintain traceability documentation to link system requirements to design and implementation phases.
• Ensure alignment with organizational security standards and regulatory compliance frameworks (e.g., ISO 27001).
• Develop documentation in response to, and in anticipation of, changes in the business environment.
• Collaborate with a team at the forefront of cybersecurity and cryptography innovation.
• Contribute to critical initiatives that safeguard enterprise data and systems.
• Coordinate staff information and provide update meetings.

Job Requirements

• Bachelor’s degree in Technical Writing, Communications, Information Technology, or a related field.
• 7+ years of relevant experience
• 5+ years of experience as a technical writer in a cybersecurity or technology-focused environment.
• Excellent written and verbal communication skills with keen diligence.
• Ability to translate complex technical details into clear and concise documentation.
• Proficiency in documentation and tracking tools (e.g., Confluence, SharePoint, JIRA) and design tools (e.g., Office 365, PowerPoint, Power BI).
• Familiarity with cybersecurity and cryptography concepts, such as encryption, data protection, and secure communication.
• Knowledge of regulatory compliance frameworks (e.g., NIST, GDPR, PCI DSS) is a plus.
• Strong organizational and multitasking skills to manage multiple projects simultaneously.
• Ability to maintain medium to longer term focus required by elevated level of complexity in documentation writing process and/or analysis function.
• Experience in financial industry and/or cryptography is a plus.

Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only) Sans Objet