Reporting to the Manager, Studio Resources and working under the direction of Equipment Room Lead (ERL), the incumbent assists in the facilitation of equipment service centers in FAAD and provides support for the student curricular activities. The position requires a high degree of technical knowledge of media equipment, hardware, software and all specialized equipment for programs in FAAD. The incumbent provides customer service to students over the counter, reserving, preparing and checking equipment rentals for various programs. Performs daily inventory, cleaning, and light maintenance to equipment as per need, and/or by the ERC and the ERT. Flexible hours and evenings and weekends required.

What You’ll Be Doing

• Providing excellent customer service;

• Performing Rental Check-in/outs; Documenting Customer accounts;

• Handling Student/Faculty Requests, and problem-solving issues;

• Adhering to Service centers policies and procedures;

• Complying with Health and Safety Regulations;

• Prepping and Staging Rentals;

• Lifting up to 50lbs;

• Assisting in loading equipment into class related activities;

• Maintains equipment records, as well as Inventory, Cleaning and organization of service centers;

• Staying up-to-date with new gear;

• Assisting OWSP (Ontario Work Study Plan) Students assigned to support service center;

• Performing other related duties as assigned.

About You

Your collaborative spirit is balanced with your ability to take initiative and act independently to advance initiatives.

You are customer service oriented with the ability to analytically problem solve student issues.

You enjoy balancing many different tasks and can prioritize multiple projects while staying organized and maintaining a high level of attention to detail.

You have excellent oral and written communication skills, persuasiveness and perseverance.

The successful candidate will also meet the following qualifications:

• 2-year diploma/degree in Media Arts, Broadcast Television, Film Production, Photography or a related field.

• Minimum of 2 years technical experience in the field of film, television and/or broadcast production, including the knowledge of electrical safety (or an equivalent combination of relevant education and experience).

• Computer literacy, digital workflow, familiarity with appropriate software and studio equipment as well as manual dexterity is required. Windows and Mac operating systems required.

• Experience in an educational environment will be considered an asset.

Who We Are

Every member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2027: Forging the Future (https://www.sheridancollege.ca/sheridan2027), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community.

• For more information, visit: Why Work at Sheridan

Other Details
Faculty/Department: Faculty of Animation, Arts and Design
Campus Location: Trafalgar (May be assigned activities at any Sheridan campus)
Work Categorization: Resident Position | Fully on-site
Reference #: J1125-0086
Employee Group: Part-Time Support – Temporary
Hourly Rate: $19.47 + 4% in lieu of benefits and vacation
Hours/Week: 24 hours
Hours: Wednesday – Friday; Hours are flexible between 7:30 am – 8:30 pm
Application Details: This is a temporary position that may continue up until February 20, 2026
Application Deadline: November 16, 2025

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.

Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

Sheridan is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.