Parts & Service Manager - North Vancouver
Top Benefits
About the role
The Jim Pattison Auto Group has a new opportunity for a Parts & Service Manager to join our team to deliver exceptional customer experiences while ensuring operations run efficiently and profitably. If you are passionate about building strong teams, optimizing processes, and driving results, this is your opportunity to make a lasting impact!
Why join us…
- Competitive compensation plans.
- We have unlimited opportunities for growth and development.
- Manufacturer and in-house training are provided.
- Exclusive access to vendor promotions, offers and purchase programs.
- Comprehensive benefits package.
- Recognition and rewards program.
- Amazing colleagues, great working environment, and a team building culture!
A day in the life…
A day in the life of a Parts & Service Manager at our automotive dealership is a balance of leadership, customer service, and operational oversight. The morning often begins with reviewing the day’s service appointments, ensuring the shop is fully staffed, and addressing any urgent parts orders or overnight deliveries. Throughout the day, the manager coordinates with service advisors, technicians, and the parts team to keep workflow efficient, resolving challenges quickly to minimize downtime. They regularly interact with customers to provide updates, approve repairs, and ensure a positive service experience. Behind the scenes, they monitor inventory levels, analyze parts usage, and liaise with suppliers to secure timely and cost-effective deliveries. The role also involves reviewing work orders, tracking performance metrics, and implementing process improvements to meet dealership goals. By the end of the day, the Parts & Service Manager has not only kept operations running smoothly and met service targets but also invested in their team: coaching a team member, recognizing achievements, and celebrating successes; driving both departmental excellence and the overall growth of the dealership.
What we look for…
- Proven dealership management experience in fixed operations.
- Proficiency in utilizing computer systems and software applications, such as CDK.
- Advanced skills in Microsoft Office Suite.
- Strong accuracy, business judgment, and attention to detail.
- Ability to identify and resolve issues effectively and efficiently.
- Knowledge of confidentiality, information governance, and data protection rules.
- Excellent organizational and realistic time management skills.
- Clear, concise, and professional written and verbal communication.
- Valid BC driver’s license with a clean driver’s abstract.
More about us…
https://www.jpautogroup.com/dealership/about.htm
https://www.jimpattison.com/about/our-story/
We would like to thank all applicants for their interest in this exciting opportunity. Only those selected for an interview will be contacted directly.
About The Jim Pattison Auto Group
Founded in 1961, The Jim Pattison Auto Group is one of the largest automotive retailers in British Columbia and Western Canada. We encompass 28 locations and proudly represent 16 automotive brands, including Toyota, Lexus, Hyundai, Audi, Volkswagen, Volvo, Subaru, Honda, Acura, Nissan, Infiniti, Chrysler, Jeep, Dodge, Ram, and Promaster, serving our customers in Vancouver, North Vancouver, Surrey, Coquitlam, Victoria, Duncan, Calgary, Edmonton, and Winnipeg.
With our dedication to customer service, The Jim Pattison Auto Group has built its success on always providing a truly remarkable experience for everyone that walks into our dealerships. As we continue to grow, we thank our customers for making us one of the most well-known and trusted names in automotive retailing. Come visit us at any of our showrooms, or visit us at our website at www.JPAutoGroup.com.
Parts & Service Manager - North Vancouver
Top Benefits
About the role
The Jim Pattison Auto Group has a new opportunity for a Parts & Service Manager to join our team to deliver exceptional customer experiences while ensuring operations run efficiently and profitably. If you are passionate about building strong teams, optimizing processes, and driving results, this is your opportunity to make a lasting impact!
Why join us…
- Competitive compensation plans.
- We have unlimited opportunities for growth and development.
- Manufacturer and in-house training are provided.
- Exclusive access to vendor promotions, offers and purchase programs.
- Comprehensive benefits package.
- Recognition and rewards program.
- Amazing colleagues, great working environment, and a team building culture!
A day in the life…
A day in the life of a Parts & Service Manager at our automotive dealership is a balance of leadership, customer service, and operational oversight. The morning often begins with reviewing the day’s service appointments, ensuring the shop is fully staffed, and addressing any urgent parts orders or overnight deliveries. Throughout the day, the manager coordinates with service advisors, technicians, and the parts team to keep workflow efficient, resolving challenges quickly to minimize downtime. They regularly interact with customers to provide updates, approve repairs, and ensure a positive service experience. Behind the scenes, they monitor inventory levels, analyze parts usage, and liaise with suppliers to secure timely and cost-effective deliveries. The role also involves reviewing work orders, tracking performance metrics, and implementing process improvements to meet dealership goals. By the end of the day, the Parts & Service Manager has not only kept operations running smoothly and met service targets but also invested in their team: coaching a team member, recognizing achievements, and celebrating successes; driving both departmental excellence and the overall growth of the dealership.
What we look for…
- Proven dealership management experience in fixed operations.
- Proficiency in utilizing computer systems and software applications, such as CDK.
- Advanced skills in Microsoft Office Suite.
- Strong accuracy, business judgment, and attention to detail.
- Ability to identify and resolve issues effectively and efficiently.
- Knowledge of confidentiality, information governance, and data protection rules.
- Excellent organizational and realistic time management skills.
- Clear, concise, and professional written and verbal communication.
- Valid BC driver’s license with a clean driver’s abstract.
More about us…
https://www.jpautogroup.com/dealership/about.htm
https://www.jimpattison.com/about/our-story/
We would like to thank all applicants for their interest in this exciting opportunity. Only those selected for an interview will be contacted directly.
About The Jim Pattison Auto Group
Founded in 1961, The Jim Pattison Auto Group is one of the largest automotive retailers in British Columbia and Western Canada. We encompass 28 locations and proudly represent 16 automotive brands, including Toyota, Lexus, Hyundai, Audi, Volkswagen, Volvo, Subaru, Honda, Acura, Nissan, Infiniti, Chrysler, Jeep, Dodge, Ram, and Promaster, serving our customers in Vancouver, North Vancouver, Surrey, Coquitlam, Victoria, Duncan, Calgary, Edmonton, and Winnipeg.
With our dedication to customer service, The Jim Pattison Auto Group has built its success on always providing a truly remarkable experience for everyone that walks into our dealerships. As we continue to grow, we thank our customers for making us one of the most well-known and trusted names in automotive retailing. Come visit us at any of our showrooms, or visit us at our website at www.JPAutoGroup.com.