Product Manager
About the role
About Us
We are a leading ERP software and solutions provider to dealers and rental companies of heavy equipment. We specialize in working with the construction, mining, forestry, material handling, and agriculture industries. We aim to be the ERP thought leader in our space and a trusted IT advisor to all dealers and rental companies. Today, we have over 750 employees, offices on four continents, and customers in over 20 countries. We are privately held, and our headquarters are in beautiful Cary, NC. We are actively seeking talented individuals to join our team and help us aggressively grow our North American footprint for both our on-premises and 100% cloud-based ERP solutions.
Why work for VitalEdge?
We don’t just sell technology, we enable transformation that results in broader societal benefits like building homes and critical infrastructure, growing food and delivering all sorts of products we all rely on for daily life. We exist to ultimately equip the world to keep running. We have more than 60 years of combined experience and two industry-leading software suites and associated apps, with which we will drive the market forward. It’s an exciting time to work for VitalEdge – join us!
Position Overview
A strategic and results-oriented Product Manager is needed at a software company serving the heavy equipment dealership sector. This role centers on Layered Applications, which build upon the core platform to support customer engagement, communication, and mobility. Responsibilities include managing the product life cycle for these offerings, adopting innovative methods, applying knowledge of AI, and developing solutions aimed at improving efficiency with artificial intelligence. The position requires collaboration with cross-functional teams such as engineering, UX, marketing, and customer success to define and deliver product roadmaps. It also involves gathering and prioritizing customer and stakeholder feedback for feature development and platform improvement, defining success metrics, tracking performance, and ensuring ongoing product-market fit and enhancement. The Product Manager will represent the customer perspective and promote user-centered design and functionality.
Responsibilities:
- Developing product vision and strategy
- Conducting market research and generating new product ideas
- Preparing comprehensive business cases
- Achieving product-market fit
- Managing the product life cycle from ideation to retirement
- Measuring customer outcomes
Required Skills & Education
- Bachelor’s/Master’s degree in Computer Science, Business Administration or Engineering
- 7-10 years of product management experience (preferably in SaaS, enterprise software, or dealership technology)
- Strong understanding of dealer management systems (DMS) or similar enterprise platforms
- Excellent communication, problem-solving, and organizational skills
- Ability to thrive in a fast-paced, growth-focused environment and handle ambiguity with ease
- Comfortable working cross-functionally with technical and non-technical teams
- Strong analytical mindset and data-driven approach to decision-making
- Foundational understanding of AI and ability to adapt to building product driven by AI agents
- Experience working on CRM, service scheduling, or communications software is a strong plus
VitalEdge is an Equal Opportunity Employer
About VitalEdge Technologies
VitalEdge Technologies is the leading global provider of dealer management solutions. Our e-Emphasys ERP and IntelliDealer software suites give equipment dealers the digital power to transform and grow their businesses. Designed to meet these clients’ industry-specific needs, our platforms connect every aspect of dealership operations and provide the insights to increase efficiency, customer satisfaction and profitability.
Product Manager
About the role
About Us
We are a leading ERP software and solutions provider to dealers and rental companies of heavy equipment. We specialize in working with the construction, mining, forestry, material handling, and agriculture industries. We aim to be the ERP thought leader in our space and a trusted IT advisor to all dealers and rental companies. Today, we have over 750 employees, offices on four continents, and customers in over 20 countries. We are privately held, and our headquarters are in beautiful Cary, NC. We are actively seeking talented individuals to join our team and help us aggressively grow our North American footprint for both our on-premises and 100% cloud-based ERP solutions.
Why work for VitalEdge?
We don’t just sell technology, we enable transformation that results in broader societal benefits like building homes and critical infrastructure, growing food and delivering all sorts of products we all rely on for daily life. We exist to ultimately equip the world to keep running. We have more than 60 years of combined experience and two industry-leading software suites and associated apps, with which we will drive the market forward. It’s an exciting time to work for VitalEdge – join us!
Position Overview
A strategic and results-oriented Product Manager is needed at a software company serving the heavy equipment dealership sector. This role centers on Layered Applications, which build upon the core platform to support customer engagement, communication, and mobility. Responsibilities include managing the product life cycle for these offerings, adopting innovative methods, applying knowledge of AI, and developing solutions aimed at improving efficiency with artificial intelligence. The position requires collaboration with cross-functional teams such as engineering, UX, marketing, and customer success to define and deliver product roadmaps. It also involves gathering and prioritizing customer and stakeholder feedback for feature development and platform improvement, defining success metrics, tracking performance, and ensuring ongoing product-market fit and enhancement. The Product Manager will represent the customer perspective and promote user-centered design and functionality.
Responsibilities:
- Developing product vision and strategy
- Conducting market research and generating new product ideas
- Preparing comprehensive business cases
- Achieving product-market fit
- Managing the product life cycle from ideation to retirement
- Measuring customer outcomes
Required Skills & Education
- Bachelor’s/Master’s degree in Computer Science, Business Administration or Engineering
- 7-10 years of product management experience (preferably in SaaS, enterprise software, or dealership technology)
- Strong understanding of dealer management systems (DMS) or similar enterprise platforms
- Excellent communication, problem-solving, and organizational skills
- Ability to thrive in a fast-paced, growth-focused environment and handle ambiguity with ease
- Comfortable working cross-functionally with technical and non-technical teams
- Strong analytical mindset and data-driven approach to decision-making
- Foundational understanding of AI and ability to adapt to building product driven by AI agents
- Experience working on CRM, service scheduling, or communications software is a strong plus
VitalEdge is an Equal Opportunity Employer
About VitalEdge Technologies
VitalEdge Technologies is the leading global provider of dealer management solutions. Our e-Emphasys ERP and IntelliDealer software suites give equipment dealers the digital power to transform and grow their businesses. Designed to meet these clients’ industry-specific needs, our platforms connect every aspect of dealership operations and provide the insights to increase efficiency, customer satisfaction and profitability.