Duties and Responsibilities:

Reporting to the Manager, Digital Innovation and Transformation, the incumbent will be responsible for the analysis, development, integration, testing, recommendation, implementation, documentation and maintenance of new and existing systems, including automated workflows and intelligent system components, in support of systems development and enterprise-wide systems operation. The incumbent will assume a leadership role in collaborating with our enterprise systems clients in order to understand their business needs and opportunities for process improvement through automation.

The incumbent is responsible for engaging clients to understand requirements, analyzing alternative system solutions, proposing or reviewing system design to ensure requirements are met, and facilitate the implementation of system enhancements or changes. This includes solutions that leverage automation and emerging AI capabilities while adhering to institutional standards, security, and governance requirements.

Qualifications:

The incumbent must possess the following qualifications:

• Analytical, problem solving and organizational skills

• Ability to think logically through complex procedural and systems processes.

• Communication, presentation and consultation skills

• Excellent client service and conflict resolution skills to establish effective liaison and rapport with University staff at all levels;

• Tact and diplomacy;

• Interviewing and group workshop skills;

• A motivated self-starter with the proven ability to work independently are all essential to the position.

Assets:

• Process workflow system experience
• Packaged software implementation experience for large systems
• Experience in the design and implementation of custom developed systems
• Knowledge of Enterprise Resource Planning – ERP in Banner
• Knowledge and understanding of roles and responsibilities of each University department

Education and Experience:

The above is normally acquired through the completion of:

• An honours degree in Computer Science, Information Systems, Business, or a related field
• This position requires a minimum of 5 years of directly related experience, normally acquired through several years of work on enterprise systems, integration, and automation‑enabled solutions.
• Knowledge and experience successfully developing secure enterprise grade solutions, is required.
• It is essential that this role has experience in ensuring security is embedded into every aspect of the development process, including automated workflows and integrated services.
• In addition knowledge and experience using Java Web-Based Technology, scripting languages, and HTML is required.
• Experience with automation platforms, workflow tools, or AI‑enabled services is required.
• Familiarity with enterprise integration patterns, APIs, and orchestration tools is an additional asset
• Experience in applying OWASP’s and other security-based frameworks in their development, including secure automation design and responsible handling of data.

HR Note:

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.