At Opencare, we are a fully remote organization and we are open to applicants across Canada for this opportunity.

Opencare's Mission

To reinvent how dentists run their practices, so they can focus on what matters most: providing exceptional patient care.

Running a dental practice is becoming more and more complicated every year. At Opencare, we believe that dentists shouldn't have to worry about managing their practice, which frees them up to prioritize world class patient care experiences. After all, we live our most important life moments, from laughing and smiling to eating and talking, through our mouths. Yet for such an important part of our body, the thought of visiting the dentist instills fear and confusion in most people. We want to change that.

Through the Opencare marketplace, we are enabling dentists to connect with new patients, streamline their day-to-day operations, and manage their billing seamlessly. All of this frees up time and energy that can be dedicated to helping patients understand and improve their oral wellness. We believe that people reach their full potential at work when they are happy and healthy outside of work.

Our Data Team’s Vision:

Our Data Team is driven by providing meaningful insights across the business that will accelerate our growth. Our data team works on problems that dive deep into understanding how our customers behave and how we can serve them better because we know that when we can help someone find a great dentist and prioritize their mouth wellness it’s a win-win-win. This means that our team is focused on big problems like supply / demand balancing, multi touch attribution across multiple channels both online and offline, understanding the impact of complex communication flows, quantitatively scoping the opportunity of new product features and testing the impact of these features through experiments so we can take actionable insights for future iterations.

How will you help us get there:

As our Analytics Engineer, you will work to uncover opportunities that can drive meaningful growth for Opencare. Your work will span across all areas of the business—patient acquisition, product, customer success, and operations—requiring you to explore complex data sets to identify optimizations, trends, and experiments that improve performance and outcomes. This is an exciting opportunity for someone with strong analytical skills who thrives on turning data into actionable insights that shape strategy. If you’re someone who gets excited about the “so what” of your analysis and wants to influence high-impact business decisions, this is the role for you!

By diving deep into our data, this Analytics Engineer will play a key role in helping Opencare understand customer behavior, optimize business processes, and uncover growth levers across the organization—ensuring we deliver the right value, to the right people, at the right time.

As an Analytics Engineer at Opencare, you will play a critical role in turning data into insights that fuel smarter decisions across the business. Your work won’t just live in spreadsheets—you’ll partner with teams across marketing, product, customer success, and operations to uncover opportunities that accelerate growth and improve efficiency.

Your Primary role will be to:

• Proactively solve business problems, analyze performance across functions, challenge and optimize established playbooks, and an impact-forward approach to data science
• Build and refine segmentation, attribution, and forecasting models to identify key value drivers and improve decision-making.
• Design and implement scalable, reusable data models that enable efficient, reliable, and maintainable data infrastructure to support analytics and business decision-making.
• Define project scope, phase deliverables, and coordinate across teams to ensure clear alignment and timely execution.
• Analyze diverse datasets—from customer behavior and product usage to geographic and operational trends—to uncover opportunities for growth and efficiency.
• Customer & Business Journey: Map value creation across the customer and business lifecycle, ensuring resources are focused on high-impact activities.
• Translate raw data into compelling insights, using visualizations (Looker, Tableau, PowerBI, etc.) to influence stakeholders and support experimentation, continuous improvement, and strategic choices.
• Evaluate new markets, channels, and processes, measuring their effectiveness and interaction with existing operations.
• Partner with Product, Engineering, CX, Finance, and other teams to capture richer customer data and align on data-driven priorities.

Skills and attributes we are looking for in a successful candidate:

• 3+ years of strong experience with business intelligence tools, ideally Looker (both LookML and data visualizations)
• 3+ years of data transformation using dbt to equivalent.
• 3+ years of data modelling experience using Kimball or similar to stitch together user journeys and identify points of friction.
• 3+ years of experience in product analytics, with hands-on expertise using tools such as Heap, Snowplow, Segment, Amplitude, Mixpanel, Google Analytics, or equivalent platforms to translate data into actionable insights. We use Snowplow and He
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• Experience supporting different parts of the business, from product, sales, customer success and finance, providing tools and insights to guide their day to day operations
• Familiarity working with web event tracking data as data source
• Experience in A/B testing and tying the user web behaviour to product initiatives is a must
• We expect candidates to embrace AI-powered tools like Cursor and Co-pilot to aggressively accelerate data infrastructure development and maximize discovery of insights.

At Opencare, we are dedicated to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other characteristic protected by law. We believe that diversity makes us stronger and more innovative, and we welcome applicants from all backgrounds to apply. If you require assistance or accommodation during the hiring process, please inform your Talent Partner.

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