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Change Manager, Workplace Change

BMO1 day ago
Toronto, ON
$69,000 - $129,000/annual
Senior Level
Full-Time

Top Benefits

Health insurance
Tuition reimbursement
Accident and life insurance

About the role

250 Yonge Street Toronto Ontario,M5B 2L7

Join the Workplace Change Centre of Excellence (CoE) as a Workplace Change Manager and contribute to elevate the workplace experience for BMO colleagues. We are looking for a versatile, tech-savvy communicator who thrives on creating clear, engaging communications, improving processes and leveraging technology to deliver seamless solutions.

In this role, you will:

  • Collaborate with each Project Pillar across Real Estate and Technology to lead change management activities, build communications and presentations throughout projects involving the movement of people, ensuring our leaders, stakeholders and other impacted audiences understand the change and what it will mean for them and their teams.
  • Partner with project team to develop impactful communications and materials that enhance stakeholder engagement throughout Workplace Transitions
  • Leverage your technical skills to design and implement solutions that simplify workflows, close process gaps and enhance efficiency as well as identify opportunities for improvement through your conversations

Core Responsibilities

  • Communications & Visual Design

    • Leverage CoE templates to develop high quality, tailored and visually engaging content, presentations, visuals and communications that engage stakeholders throughout workplace transition projects
    • Build timelines, workback schedules, transition plans, in collaboration with project team
    • Serve as trusted communicator, effectively engaging teams and guiding partners through moves and transitions
    • Proactively identify emerging issues and risks, adjusting communication strategies and materials to navigate non-routine situations
    • Oversee the transition to Business-as-usual, gathering feedback through surveys and stakeholder sessions to inform future project improvements
  • Process Optimization & Automation

    • Identify opportunities for improvement and design streamlined workflows through digital tools to improve operational efficiency, supporting our Digital First priority.
    • Lead cross-functional efforts to close process gaps and establish best practices to ensure effective implementation Consistently refine templates, tools and processes by gathering stakeholder feedback and proactively recommending and implementing enhancements to streamline workflows improve future projects
  • Broader work or accountabilities may be assigned as needed

Qualifications:

  • Experience: 5–7 years in process improvement, communications, and change management, ideally within corporate real estate or large-scale workplace transitions.
  • Education: Post-secondary degree in a related field
  • Technical Skills: Advanced proficiency in PowerPoint (for compelling presentations), Word (for clear, streamlined communications), Excel, and PowerApps to support process improvement opportunities. Design experience is an asset.
  • Communication skills: Exceptional verbal, written, and presentation abilities, able to translate complex ideas into clear, visually engaging narratives.
  • Work style: Highly organized, detail-oriented and able to manage multiple priorities while delivering high-quality outputs in fast-paced environment
  • Collaboration: strong team player with proven ability to influence and engage diverse stakeholders across multiple groups
  • Analytical and problem solving: in-depth ability to identify issues, propose solutions and drive continuous improvement

Salary:

$69,000.00 - $129,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About BMO

Financial Services
10,000+

At BMO, banking is our personal commitment to helping people at every stage of their financial lives.

The truth is, people’s needs change: so we change too. But we never change who we are. Which means we’ll never waiver from providing our customers the best possible banking experience in the industry.

Our incredible team of over 46,000 people is just the tip of the iceberg. You should get to know us. We’re here to help.

Our social media terms of use: https://www.bmo.com/socialmediatermsofuse