Process Serving Workflow Coordinator
Top Benefits
About the role
About West Coast Title Search Ltd.
Since 1969, West Coast Title Search Ltd. has provided trusted process serving and registry services to the legal community across British Columbia. With over 60 dedicated staff across offices in Vancouver, New Westminster, and Victoria, we are known for delivering accurate, efficient, and high-integrity service in court, land title, corporate, and process serving work.
The Opportunity
We are seeking a focused, detail-oriented Work Flow Coordinator to join our Process Serving Department in our downtown Vancouver office. This is a key role in a busy team of 10, responsible for triaging and dispatching time-sensitive legal documents for service—either to our in-house process servers or to agents throughout BC and beyond.
If you have experience in litigation, personal injury, or process serving, and you thrive in a fast-paced, detail-driven environment, this may be the opportunity you’ve been looking for.
Key Responsibilities
- Receive and sort incoming process serving requests
- Review, interpret, and enter client service instructions into our system
- Assign service requests to the appropriate process server or outside agent
- Maintain communication with clients, servers, and agents to ensure clear instructions and prompt follow-up
- Monitor the progress of active files and ensure deadlines are met
- Preparation of Affidavits of Service and Affidavits of Attempted Service
- Support the team with general administrative duties related to file management
What We’re Looking For
This role requires exceptional multitasking skills and a sharp eye for detail. The pace can be brisk, and accuracy matters. You’ll need to communicate clearly with clients, stay calm under pressure, and manage shifting priorities with confidence.
You are:
Fluent in English (spoken and written)
Experienced in the legal field—ideally litigation, personal injury, or process serving
Comfortable working in a high-volume, detail-oriented environment
Proficient with computers and comfortable learning internal systems and platforms
Exceptionally organized, with strong time management skills
Someone who takes pride in doing things right the first time
Compensation & Benefits
Starting salary: $3,850/month, with first review at 6 months
Standard workday is 7.5 hours, with a 30-minute unpaid lunch break
Hours: Monday to Friday, 9:00 AM – 5:00 PM (in-person)
Paid sick time after 90 days
Full extended health and dental benefits after 6 months, including a Health Care Spending Account
Two weeks vacation after Year 1 (with time off allowed in the first year); three weeks after Year 2
Three weeks vacation starting in the second year
Apply Now
To learn more about this role and our company, please visit www.wcts.com.
Qualified applicants are invited to submit a resume and brief cover letter in pdf format, sent to hr@wcts.com. Only those applicants selected for an interview will be contacted. As our staff are tending to time-sensitive client requests, we ask that applicants not telephone or visit our offices asking for updates.
About West Coast Title Search
West Coast Title Search Ltd. has been providing legal registry services since 1969. Today, with over sixty employees in three different locations, West Coast is considered a preeminent resource in the industry.
LAND In New Westminster and Victoria, our Land department consists of a team of individuals dedicated to providing high-quality searches and registrations. Our extensive in-house training and comprehensive procedures emphasize thoroughness, accuracy, and attention to detail in compliance with Land Title procedures and Land Title Act requirements.
COURT Our strong Court staff provides quick and reliable service to Court Registries throughout British Columbia in all locations.
PROCESS SERVING Our Process Serving team works closely to ensure documents receive the accurate and professional handling necessary to give you prompt and reliable services in Vancouver and Victoria.
CORPORATE & MORE Our experienced and qualified Victoria staff ensure a high-quality standard of work in Corporate, PPR, MHR, Vital Statistics, Motor Vehicles, and many more services.
Process Serving Workflow Coordinator
Top Benefits
About the role
About West Coast Title Search Ltd.
Since 1969, West Coast Title Search Ltd. has provided trusted process serving and registry services to the legal community across British Columbia. With over 60 dedicated staff across offices in Vancouver, New Westminster, and Victoria, we are known for delivering accurate, efficient, and high-integrity service in court, land title, corporate, and process serving work.
The Opportunity
We are seeking a focused, detail-oriented Work Flow Coordinator to join our Process Serving Department in our downtown Vancouver office. This is a key role in a busy team of 10, responsible for triaging and dispatching time-sensitive legal documents for service—either to our in-house process servers or to agents throughout BC and beyond.
If you have experience in litigation, personal injury, or process serving, and you thrive in a fast-paced, detail-driven environment, this may be the opportunity you’ve been looking for.
Key Responsibilities
- Receive and sort incoming process serving requests
- Review, interpret, and enter client service instructions into our system
- Assign service requests to the appropriate process server or outside agent
- Maintain communication with clients, servers, and agents to ensure clear instructions and prompt follow-up
- Monitor the progress of active files and ensure deadlines are met
- Preparation of Affidavits of Service and Affidavits of Attempted Service
- Support the team with general administrative duties related to file management
What We’re Looking For
This role requires exceptional multitasking skills and a sharp eye for detail. The pace can be brisk, and accuracy matters. You’ll need to communicate clearly with clients, stay calm under pressure, and manage shifting priorities with confidence.
You are:
Fluent in English (spoken and written)
Experienced in the legal field—ideally litigation, personal injury, or process serving
Comfortable working in a high-volume, detail-oriented environment
Proficient with computers and comfortable learning internal systems and platforms
Exceptionally organized, with strong time management skills
Someone who takes pride in doing things right the first time
Compensation & Benefits
Starting salary: $3,850/month, with first review at 6 months
Standard workday is 7.5 hours, with a 30-minute unpaid lunch break
Hours: Monday to Friday, 9:00 AM – 5:00 PM (in-person)
Paid sick time after 90 days
Full extended health and dental benefits after 6 months, including a Health Care Spending Account
Two weeks vacation after Year 1 (with time off allowed in the first year); three weeks after Year 2
Three weeks vacation starting in the second year
Apply Now
To learn more about this role and our company, please visit www.wcts.com.
Qualified applicants are invited to submit a resume and brief cover letter in pdf format, sent to hr@wcts.com. Only those applicants selected for an interview will be contacted. As our staff are tending to time-sensitive client requests, we ask that applicants not telephone or visit our offices asking for updates.
About West Coast Title Search
West Coast Title Search Ltd. has been providing legal registry services since 1969. Today, with over sixty employees in three different locations, West Coast is considered a preeminent resource in the industry.
LAND In New Westminster and Victoria, our Land department consists of a team of individuals dedicated to providing high-quality searches and registrations. Our extensive in-house training and comprehensive procedures emphasize thoroughness, accuracy, and attention to detail in compliance with Land Title procedures and Land Title Act requirements.
COURT Our strong Court staff provides quick and reliable service to Court Registries throughout British Columbia in all locations.
PROCESS SERVING Our Process Serving team works closely to ensure documents receive the accurate and professional handling necessary to give you prompt and reliable services in Vancouver and Victoria.
CORPORATE & MORE Our experienced and qualified Victoria staff ensure a high-quality standard of work in Corporate, PPR, MHR, Vital Statistics, Motor Vehicles, and many more services.