Top Benefits
About the role
Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.
Job Description The Sun Life Data & Analytics organization provides information management services including Data Architecture and Engineering, Data Enablement, Data Integration, CoE capabilities in Cloud solutions, Big Data and Data Science, and enabling analytics reporting and visualization capabilities across the enterprise.
The Support Engineer is on the AWS Operation Support team, which is responsible for supporting production applications on the Amazon Web Services Data & Analytics platform.
What will you do?
- Maintain and support end-to-end applications for the AWS Data & Analytics platform
- Ensure appropriate prioritization and resolution of defects in accordance with agreed upon SLA
- Ensure compliance with incident, problem and change management policies and processes
- Provide technical documentation that includes design and operational support documentation
- Work collaboratively with Project Teams, Operation teams and vendors to schedule implementation of changes to meet overall schedule of the project and mitigate risk of customer experience impacts due to changes
- Monitor, identify and implement operational improvements
- Develop an understanding of the business applications supported as well as the business direction
- Participate in rotational on-call operational support, including after hours support
What do you need to succeed?
- Working towards a bachelor's degree in Computer Science and Engineering or equivalent experience
- Experience with Big Data solutions preferably using Amazon Web Services or equivalent Public Cloud. For example:
- Experience with AWS Glue, Lambda, Redshift, Sagemaker and Python/R
- Experience using Hive, SQL, EMR and S3
- Experience with DevOps tools
- Experience with ETL Tools
- Strong communication, problem solving, troubleshooting and organizational skills
- This opportunity is available to students with an April 2026 or later graduation date.
Preferred Skills
- Experience with Amazon Web Services environment
- Experience working in Financial Services
What’s in it for you?
- At Sun Life, you will be joining a purpose driven organization focused on helping Canadian’s achieve lifetime financial security and live healthier lives.
- As a student, you’ll make a real impact by contributing to meaningful work, gaining valuable experience and actively working towards your team’s goals.
- You’ll join our unique student culture, designed to help you grow both personally and professionally beyond your role.
- We offer professional development workshops, student awards, socials and many more exciting opportunities.
- We are honored to be recognized as Canada’s Best Employers for Recent Graduates and Canada's Best Workplaces by Great Place to Work in 2025.
- Your student journey is just the beginning and we're proud to help many who choose Sun Life to transition into permanent roles after graduation.
The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.
Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.
We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Job Category Temporary Employee
Posting End Date 26/10/2025
About Sun Life
Top Benefits
About the role
Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.
Job Description The Sun Life Data & Analytics organization provides information management services including Data Architecture and Engineering, Data Enablement, Data Integration, CoE capabilities in Cloud solutions, Big Data and Data Science, and enabling analytics reporting and visualization capabilities across the enterprise.
The Support Engineer is on the AWS Operation Support team, which is responsible for supporting production applications on the Amazon Web Services Data & Analytics platform.
What will you do?
- Maintain and support end-to-end applications for the AWS Data & Analytics platform
- Ensure appropriate prioritization and resolution of defects in accordance with agreed upon SLA
- Ensure compliance with incident, problem and change management policies and processes
- Provide technical documentation that includes design and operational support documentation
- Work collaboratively with Project Teams, Operation teams and vendors to schedule implementation of changes to meet overall schedule of the project and mitigate risk of customer experience impacts due to changes
- Monitor, identify and implement operational improvements
- Develop an understanding of the business applications supported as well as the business direction
- Participate in rotational on-call operational support, including after hours support
What do you need to succeed?
- Working towards a bachelor's degree in Computer Science and Engineering or equivalent experience
- Experience with Big Data solutions preferably using Amazon Web Services or equivalent Public Cloud. For example:
- Experience with AWS Glue, Lambda, Redshift, Sagemaker and Python/R
- Experience using Hive, SQL, EMR and S3
- Experience with DevOps tools
- Experience with ETL Tools
- Strong communication, problem solving, troubleshooting and organizational skills
- This opportunity is available to students with an April 2026 or later graduation date.
Preferred Skills
- Experience with Amazon Web Services environment
- Experience working in Financial Services
What’s in it for you?
- At Sun Life, you will be joining a purpose driven organization focused on helping Canadian’s achieve lifetime financial security and live healthier lives.
- As a student, you’ll make a real impact by contributing to meaningful work, gaining valuable experience and actively working towards your team’s goals.
- You’ll join our unique student culture, designed to help you grow both personally and professionally beyond your role.
- We offer professional development workshops, student awards, socials and many more exciting opportunities.
- We are honored to be recognized as Canada’s Best Employers for Recent Graduates and Canada's Best Workplaces by Great Place to Work in 2025.
- Your student journey is just the beginning and we're proud to help many who choose Sun Life to transition into permanent roles after graduation.
The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.
Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.
We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Job Category Temporary Employee
Posting End Date 26/10/2025