For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Position Summary:
We’re looking for a strategic and hands-on Senior Manager, Disaster & Cyber Recovery to lead and operationalize our enterprise Disaster Recovery (DR) and Cyber Recovery programs. This is a hybrid role based in Toronto, offering the opportunity to work closely with cross-functional teams while maintaining flexibility.

In this role, you’ll combine strategic planning with hands-on execution to ensure critical business services can be restored quickly and effectively following a disruptive event. You’ll lead recovery governance, drive readiness initiatives, and embed resilient recovery practices across both technology and business teams.

As a trusted partner to Technology, Cybersecurity, Risk, and business leaders, you’ll play a key role in strengthening organizational resilience and enabling confident, timely recovery in the face of evolving risks.

Vacancy status: This posting is for an existing position.

**What You’ll Do:**Program Leadership & Strategy Execution:

• Lead the development, maintenance, and continuous improvement of Disaster Recovery and Cyber Recovery programs aligned with Business Continuity, Enterprise Risk Management (ERM), and cybersecurity priorities.
• Translate enterprise risk and resilience goals into practical frameworks, standards, and procedures.
• Partner with cross-functional leaders to prioritize recovery capabilities based on business impact and criticality.

Cyber Recovery Enablement:

• Drive the implementation and ongoing maturity of cyber recovery capabilities.
• Collaborate with IT Security, Infrastructure, and Application teams to embed recoverability into system design and operations.
• Support evaluation and implementation of solutions such as immutable backups, isolated recovery environments, and ransomware recovery controls.
• Ensure critical systems have validated restoration procedures and regularly tested recovery paths.

Operational Readiness & Governance:

• Plan and execute recovery testing, including failover exercises, tabletop simulations, and restoration validations.
• Partner with stakeholders to define and maintain RTO and RPO objectives.
• Coordinate recovery efforts during major incidents and lead post-incident reviews to identify improvements.
• Maintain clear, audit-ready documentation, including runbooks and recovery procedures.
• Support internal and external audits and regulatory assessments related to resilience and recovery.

Leadership & Stakeholder Communication:

• Provide leadership and mentorship to team members supporting recovery execution.
• Deliver clear, concise reporting to senior leadership on readiness, risks, and improvement opportunities.
• Promote awareness of recovery roles, responsibilities, and best practices across the organization.
• Act as a subject matter expert on recovery planning and organizational resilience.

What You'll Bring:

• 8–12 years of experience in IT Disaster Recovery, Infrastructure, or Cybersecurity.
• Bachelor’s degree in Information Technology, Cybersecurity, Risk Management, or a related field (or equivalent experience).
• Relevant certifications such as CBCP, CCRP, CISSP, CRISC, CISM, or ITIL are considered assets.
• Experience in one or more of the following areas is considered an asset: healthcare or regulated industries, Business Continuity planning, cybersecurity operations or architecture, and cloud or hybrid recovery environments.
• Demonstrated experience building or enhancing Disaster Recovery and/or cyber recovery programs.
• Hands-on experience with backup technologies, immutable storage, and restoration testing.
• Strong understanding of DR methodologies, including Business Impact Analysis (BIA), risk assessment, and failover testing.
• Familiarity with frameworks such as NIST, ISO 22301, or similar regulatory standards.
• Proven ability to collaborate effectively across infrastructure, security, and application teams.
• Strong communication, problem-solving, and stakeholder management skills, with the ability to influence and guide decision-making.

Why Join Us?

At LifeLabs, you’ll be part of a collaborative, forward-thinking team driven by purpose and innovation. We’re committed to building a resilient and secure organization, and this role plays a critical part in shaping how we respond to and recover from evolving risks.

You’ll have the opportunity to work closely with senior leaders and cross-functional teams, influencing strategy and driving meaningful impact across the organization. We believe in flexibility, inclusion, and continuous learning- creating an environment where your expertise is valued, your ideas are heard, and your growth is supported.

What We Offer:
Salary range: $112,565 - $143,520 CAD annually (commensurate with experience)

#LI-SN1

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!